We are seven months out from the wedding and I'm already running into hiccups with my venue. I fell in love with the place because the sales rep was SO beyond helpful. I had one of my bridal party call in yesterday and they informed her that the wedding block was booked and there was one room left. I freaked out because we haven't even mailed out STDs. I called and come to find out my sales rep is no longer working there and its somebody else. I talked to her, she pulled my file but there were several details she was unaware of. When I set up the contract the old sales manager was insistent we only put up a block of 40 rooms. FH tried to ask for more and she just brushed it off. Turns out the entire hotel is booked solid minus what is in our block. They were also reading their block wrong and all of our 40 rooms were available. I immediately called everyone in my bridal party and our parents and had them book their rooms for our reception. (Cont in comments).