Looking for a little advice here or just a rant.
I reached out to a hotel to set up a Hotel Block for the night of our wedding, I called the hotel and they gave me the number of the woman in their Sales Department, I called her on 1/6 and left her a voicemail to call me back, which she didn't, I then called back on 1/10 and finally got in touch with her.
On 1/10 she sent me the pricing information, rooms are $179 they require a 10% deposit that we'd get back after %80 of the rooms are booked (which is fine as we are only blocking out 10 rooms and already have 8 people we know will stay at the hotel) I emailed her back on 1/10 with all the information she required for the booking and have not heard from her since. She stated the $179 pricing she gave me expires on 1/17 and if not booked by that date, the price is subject to go up or they may not be able to guarantee the 10 rooms we need.
I sent her another email on 1/12, 1/17 and again today 1/19 all with no response.
I didn't want to call her, cause I'd prefer a paper trail showing I responded prior to 1/17 and also that I've been ignored since 1/10. I'm also battling a stomach bug and don't have energy to speak on the phone lol. but should I just suck it up and call?
This is the only Hotel near our venue that isn't run down and gross, we're also planning on having transportation for bridal party and guests from the hotel to the venue and back to the hotel at the end of the night to avoid anyone drinking and driving.
Anyone run into this or have advice on how I should proceed?
