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Dedicated May 2018

Hotel Block Disappointment

Tynell & Cynthia's Wedding, on March 7, 2018 at 8:27 AM Posted in Community Conversations 0 8

I made an account with Hotel blocks via wedding wire (supposedly a separate entity). At first it was a great help, and they even offered me a voucher for setting up my hotel blocks through them. Fast forward my rep with hotel blocks doesn't answer e-mails or calls and tells me she doesn't get them, now that its time to discuss my voucher. Like why waste my time?

8 Comments

Latest activity by Tynell & Cynthia's Wedding, on March 7, 2018 at 9:50 PM
  • kbrands
    Super December 2018
    kbrands ·
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    I honestly thought hotel blocks was going to be the simplest thing to check off my to do list and honestly its been the worst. Hopefully you are able to get in contact with someone soon! Maybe try calling the hotel you wanted to work with directly.

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  • Dolores Umbridge
    VIP June 2017
    Dolores Umbridge ·
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    Call the hotel you want to work with directly and explain the situation. It always easier than going through a middle man I believe. I got better rates call directly than I did with WW quotes.

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  • T
    Dedicated May 2018
    Tynell & Cynthia's Wedding ·
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    I’ve worked everything out with my hotel and signed contracts thankfully. But an incentive from hotel blocks was that they’d provide a hotel voucher.
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  • A
    Super February 2019
    Amy ·
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    Same! I've had no luck through WW or calling my desired hotel directly (I've been told they'll get back to me twice and nothing!).

    Now I am just grudgingly moving down the list, which is too bad. The one I wanted was closest and one of the lower cost ones.

    I also didn't expect I'd have so much trouble getting it set up.
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  • A
    Super February 2019
    Amy ·
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    Minutes after I posted I got an email from that hotel about the block. *Puts on tinfoil hat* Smiley surprise
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  • kbrands
    Super December 2018
    kbrands ·
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    I used Kleinfeld Hotel Blocks and they were absolutely amazing. If you still have trouble, reach out to them. All of my problems started after we signed a contract with a hotel and Kleinfeld stepped away allowing us to now have direct communication with the hotel. It seems most hotels don't really care and make wedding blocks their priority, which is a shame since weddings provide them a lot of business.

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  • R
    Devoted October 2018
    Raquel ·
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    I had issues with them too! Everytime i would email them I wouldnt here back from them. Then they would send me an email asking me to let them know if ive booked anyone or have any questions! Umm yeah, I have several check your emails! I ended up calling a hotel I was interested in directly and got a better deal!
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  • T
    Dedicated May 2018
    Tynell & Cynthia's Wedding ·
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    Yes this exactly what I got too. She actually just responded today after I posted this (coincidental right?) and she sent me stuff saying I have to book and then get a rebate once I put my paperwork in 30 Days from the date.
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