High turnover of staff at my venue. What does this mean?

Hi Rebekah! High turnover with wedding venue staff is actually super common - so I wouldn't panic! It is a big bummer to start working with someone new, but it definitely happens.

Have you looked for reviews for your wedding venue online? I would definitely look for reviews to see if other couples still had a great experience at your venue!

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Thanks for your feedback! I have looked at reviews. The reviews are all 5 stars. Some of my other vendors that are familiar with my venue have said, "you will have a lovely event." Hopefully everything will work out!

I wouldn't worry about it too much unless you start feeling like they aren't helping you achieve your dream wedding. The wedding industry must have such a high turnover because it's a high stress job. Imagine having a bridezilla on your case daily to get it perfect. I wouldn't last, lol.

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So good to hear!! Good reviews from other newlyweds plus great reviews from your other vendors definitely should put you at ease!

I feel like the wedding industry has a high turnover rate. Some planners leave to pursue their own business, staff (like waiters and chefs) leave to work other places, maybe for higher pay or different hours. Unless you're working directly with the business owner, I kind of relate wedding vendor employees to retail or the food industry. My friend worked with a catering company all throughout college and she said they had people coming and going all of the time. A lot of people do it as a side hustle or a job out of college, etc. Like I said, unless you own your business you probably have regular turnover with employees, like any other business. I'd just meet with people to feel comfortable with them and then go from there!

This is pretty common, Rebekah. We went through at least 3 people at our DW's venue and 2 people at our local reception venue.

Tip: because high turnover is common, be sure to get important requests, pricing and agreements in writing (preferably in your initial contract and then in your final Banquet Order which is typically due 5-30 days before your wedding).

Having stuff in writing also helps new staff members pick up easily. Both our venue's staffs did an amazing job and at our reception we went through 2 coordinators within a few weeks of our wedding! Yikes. But all went well.

Have you read any reviews from employment websites? If it's a bad place to work, this may be the place to read about it.

View Quoted Comment This. Make sure you have everything in writing. FH and I had two wedding coordinators leave in the 14 months after booking our venue, and they actually did not have a wedding coordinator on the day of our wedding. There ended up being a lot of issues with the dinner service (it was an all-inclusive venue) and we’re now having a lot of headaches because of the way the paperwork was filled out.

That being said, even without a wedding coordinator, our venue did a good job with the decorations and setting up our centerpieces. Is your caterer a part of the venue or separate? As long as the chef is still in place, I don’t think you have anything to worry about. Your venue will almost certainly hire someone with experience and since they’re just getting into being a full-time wedding venue, I think they’ll put a lot of effort into making sure that you’re completely satisfied with the experience.

I’m sure it’s really stressful, but try to take a deep breath and remember that it’s also important to the venue that your wedding goes the way you want it to.