Hey everyone! I am looking for anyone who might have a similar experience to mine who is willing to share what they did. My 18k gold ring snagged and bent. The stones are completely undamaged and are secure in the prongs. I've had it looked at by just one jeweler so far and they gave me two options:
A) they can heat the ring and bend it back, but just like when you bend a tree branch and then bend it back, it will always be weaker and prone to happen again. I'm worried the diamonds (especially the side three stone pears) won't sit the same if they do it this way, but they are telling me that would not be a problem. The main problem is that the metal will be weaker.
B) they can order this exact setting with all new side stones & pavé stones, but they will keep my center stone and reset it in the new setting. This is essentially a brand new ring, sparing the center stone. Something about this takes away from the sentiment of it being *my* ring But the benefit to this is that it's a sturdy, unflawed, new gold band.
I do have Jewelers Mutual insurance with a $500 deductible. Option A would cost ~$400, maybe less. Option B would cost me the deductible, but they told me that Jewelers Mutual might waive the cost of the deductible, but I don't understand this... is it because they would salvage the old damaged band and waive the deductible?
Has anyone had a similar experience? What did you do? Were you given any other options besides these? How was Jewelers Mutual to work with?
I'm so so so sad and upset, any kind advice is welcome! THANK YOU!