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Cole
Just Said Yes May 2022

Haven’t gotten photos back yet? Etiquette?

Cole, on August 6, 2021 at 1:46 PM Posted in Etiquette and Advice 0 13
Hi! I’m looking for some advice for my own sanity and to be a better customer.


We had photos done 6 weeks ago with this amazing photographer, but we still haven’t gotten them back yet. I’ve reached out 2x very politely too. We got sneak peeks only 2 weeks ago after many couples had their photos posted on Instagram with 4+ photos or more. Am I being crazy?? Our contract states 6 weeks but this is the busiest season for the photographer so I feel bad and like a major pain in the butt. But at the same time every time someone is posted on Instagram and I haven’t received my photos, it’s frustrating. Do I need to relax LOL? What do you think?

13 Comments

Latest activity by Christina, on August 6, 2021 at 4:28 PM
  • Cole
    Just Said Yes May 2022
    Cole ·
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    I should also mention that I had to reach out for sneak peeks and then I reached out this week to politely check in on the progress and eta. I guess I wouldn’t be so annoyed if there was clear communication that’s open but there simply isnt, only when I’ve reached out.
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  • S
    Super September 2022
    Sarah ·
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    If your contract states 6 weeks, maybe give them a few extra days or a week and then definitely start being pushy.

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  • Lisa
    Legend July 2022
    Lisa ·
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    I would wait until the full 6 weeks has passed, and then give up to a week grace period. This year is a very busy year for vendors, with all the weddings postponed from last year plus weddings normally booked for this year. I would reach out if you still haven't gotten them after 6.5 weeks to check in and ask for a date that you can expect to receive them. It's tough to be patient when waiting for the photos, but you also don't want the photographer to rush through them either. If you haven't gotten them after 7 weeks with no update on a new date that they estimate to have them done, remind them of the 6 week deadline in the contract and be a little more firm at that time in asking for a date estimate.
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  • CountryBride
    VIP April 2022
    CountryBride ·
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    I would wait until the 6 weeks as contract states maybe those who already got theirs back didn't need as much editing

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  • Cole
    Just Said Yes May 2022
    Cole ·
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    Thanks for all your comments!!! I should’ve been more clear about timing- this week is actually the 6 week mark since our shoot!
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  • Cole
    Just Said Yes May 2022
    Cole ·
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    Thank you for this!! I want to be polite and respectful to them as I know they’re SUPER busy, but I feel left on the back burner with no communication! Thank you!
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  • Stacey
    Super May 2021
    Stacey ·
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    Yes, take a breath and relax Smiley smile and quit looking at Instagram - you're driving yourself crazy, Lol. You've emailed two times already before the six weeks in your contract? Or after?

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  • Sarah
    Master September 2019
    Sarah ·
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    Were sneak peeks in your contract? Have the 6 weeks actually passed or is it going to be 6 weeks this weekend? I’d wait a bit longer. You’ve already reached out twice on something that wasn’t even due to you yet.
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  • CountryBride
    VIP April 2022
    CountryBride ·
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    Oh then that changes things I would wait until Monday and then demand that you get them

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  • Cole
    Just Said Yes May 2022
    Cole ·
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    THANKS ALL!! I will wait a bit and realize I have gotten ahead of myself too much. Thank you and I regretfully wish I didn’t bug her as much, I feel so bad.
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  • Christina
    Dedicated September 2022
    Christina ·
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    Look at your contract! Is this for engagement shoot or actual wedding photos?


    Engagement photos my photographer says 2 weeks.
    Wedding photos it’s states next day teasers and then 6 to 8 weeks for those.
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  • Cole
    Just Said Yes May 2022
    Cole ·
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    It was just for couple photos and it was 6 week contract, but we got engaged during it so I guess unintentional engagement photos lol
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  • Christina
    Dedicated September 2022
    Christina ·
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    Aw that’s awesome congrats!! That’s exactly what happened during my Christmas mini session with my now fiancé !
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