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Just Said Yes October 2019

Guests won't Show up on Website

Audrey, on August 13, 2019 at 9:26 PM Posted in Account Support 1 5

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I have individually typed each member of a family under their own section in my guest list and when I type their names in the website only half will show up or one will be missing. Its all different, some work, some don't. This is completely frustrating. We just sent out our invites and people will not even be able to RSVP properly. The support team won't respond for up to 48 hours to my email and I cannot afford to wait that long. Does anyone else have experience with this? If I can switch to the Knot with my domain I will. This is not acceptable.

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5 Comments

Latest activity by marena, on January 5, 2021 at 11:20 PM

Dedicated September 2020
Kori & Daniel · on August 13, 2019 at 9:47 PM
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We had this issue the other day when we put in everyone's names. For us, it took a few minutes to half hour after we put the names in for the names to show up. We think it was a little lag from adding our entire guest list in at once and the website needed time to catch up.
I hope this is the case for you or the Tech Support answers sooner than later!
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Master September 2019
Colleen · on August 13, 2019 at 10:40 PM
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It does take a few minutes. I would wait had a hour. Also do it by computer not cellphone.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on August 15, 2019 at 5:05 PM
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Hi Audrey,
It looks like someone from our support team emailed you back letting you know that everything appeared to be working as designed on the RSVP page. If you are still in need of assistance with this, feel free to respond back so we can get to the bottom of it!
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Just Said Yes October 2020
Kelli · on July 15, 2020 at 5:20 PM
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Did you ever get a resolution for this mine are doing the same thing we put our guests in when we sent out save the dates months ago but now when i go to my wedding website and type in their names it doesn't bring them up and just keeps saying "0 results found for this guest" or something like that..
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Just Said Yes February 2021
marena · on January 5, 2021 at 11:20 PM
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Mine is doing the same thing! Help!
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