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Just Said Yes March 2020

Guest list

Jenn, on November 9, 2019 at 7:33 PM Posted in Account Support 0 8
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Has anyone had issues with the guest list not updating? The individual group counts don’t match up to the overall number

8 Comments

Latest activity by Kirsten, on November 20, 2019 at 8:07 PM
  • Jasmine
    Master August 2021
    Jasmine ·
    • Flag

    Hi Jenn,

    If you mean that your count (in the guest list section) in the Overview tab doesn't match your Ceremony and Reception tab, you can go to either your Ceremony or Reception tab and click the green "+ guest" button. It should update after that. I hope that's the issue you were meaning and that it helps. I've had the same issues.

    • Reply
  • N
    Just Said Yes September 2020
    Nicole ·
    • Flag
    How can I add all guest to several events
    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag

    Hi Nicole! You can add guests to multiple events by clicking into the wedding event within your Guest List tool (ie Reception) and then clicking the blue '+ Guest' button. From this step, you can add an existing guest from your Overview or add a completely new guest.

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  • Kirsten
    Devoted October 2020
    Kirsten ·
    • Flag

    I've had this same problem, but with the plus ones. It only counts the original guest, and not the linked plus one.

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  • Kate
    Beginner October 2021
    Kate ·
    • Flag
    View Quoted Comment

    I've been experiencing the same issue. Even if I change the plus one to the name of an individual, the guest count doesn't update. Have you come across a fix?

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  • Kirsten
    Devoted October 2020
    Kirsten ·
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    View Quoted Comment
    Not yet, sadly.
    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
    • Flag
    View Quoted Comment

    Hi Kirsten! We usually see this issue when new Plus Ones have not been added through the Guest List. Once you click the 'Add plus one or related guest' text, please select the 'Add Plus One' with the blue plus icon at the very bottom of the list to add a completely new Plus One.










    If you are still having any trouble after trying this, please don't hesitate to reach out to our Support Team at help@weddingwire.com and we would be happy to take a look!

    • Reply
  • Kirsten
    Devoted October 2020
    Kirsten ·
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    View Quoted Comment
    It's still a problem, and I sent an email. Thank you.
    • Reply

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