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Lola
Devoted June 2019

Former Brides: Talk to me about your Doc!

Lola, on June 22, 2019 at 3:11 PM Posted in Etiquette and Advice 0 3

I just got married last week, here are a few sneak peaks from my photographer: https://photos.app.goo.gl/jRtKy9PnAqqSEgei7


I was really, really, really unhappy with my DOC (and DJ). I hired a "doc/dj" combo. The DJ, who was also apparently a licensed planner, was going to set up my decor, run my ceremony, and then dj the reception. However, the owner of the company, and the person I had all of my meetings with, ended up not having a wedding that day, so she also helped with the decor, ran my ceremony, and then left before the reception. Many, MANY things were not communicated to our DJ, and quite a few things went wrong leading up to the ceremony. First of all, she was basically NO WHERE to be found most of the time leading up to the ceremony. I didn't have anyone making sure we were on time, I didn't have anyone helping people find their seats, nothing. I have no idea what she was doing but she didn't really help with anything. She told my step-mom to be in charge of lining up the bridal party. She was apparently rude to guests. But most of all, she did not communicate many, MANY things to the DJ that she told me that she was going to. Some examples:

I did not want the bridal party introduced, and they were

I wanted to mingle with guests during cocktail hour before being officially introduced, I had to sit down immediately when arriving and listen to toasts for 20 minutes without a drink, and then once toasts were over dinner was immediately served

I wanted the DJ to ask everyone to join in at the end of a family dance we had (my husband, me and his two kids), which would officially start the dance portion of the evening. This did not happen.

My mom had to let the DJ know to tell people to get up and get their food, even though I told him I wanted him to do that.

These are just a few examples, but basically I feel like I paid a large sum just to have someone set up my decor. I am trying not to harp too much on this because overall we had a GREAT wedding, but it just really bothers me that I hired someone for a service and they didn't meet my expectations.

So, my question is, what did your DOC do you for you? am I out of line in being disappointed? I want to send her an email but I also want to be as professional and succinct in what I say, and I want to come from an honest place, not one of bitterness or contempt. I am horrible with confrontation, but I really feel like I need to make it known that I was not happy with both the coordinating, and the DJ services. Thanks everyone for your help!


3 Comments

Latest activity by Kelly, on June 23, 2019 at 6:23 PM
  • Kelly
    VIP October 2020
    Kelly ·
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    I think it sounds reasonable to be upset and what you said sounds good for an email too
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  • Sexypoodle
    Master October 2021
    Sexypoodle ·
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    I was a wedding planner for 10 years and it’s things like this that shine a negative light on the job and make me cringe. 😖

    Problem number one is that a DJ is a DJ and a Wedding Planner is a Wedding Planner. Each professional vendor is there to do their specific job. When vendors begin overlapping tasksand titles, it’s a recipe for disaster. You’ve heard the saying... “jack of all trades... master of none”. That sounds like it’s fitting for your situation (in addition to a lack of skill and professionalism overall). Also, it’s terrible that you were communicating with a person who wasn’t even going to be there for the reception.

    So who conducted the rehearsal? Did you already know the DJ would be acting as the pseudo Wedding Planner that day? Did you ever meet with him or have any direct communication with him?

    Your contract should have a detailed list of the specific services that your DOC was going to provide. This includes info such as “number of meetings... setting up ceremony/reception decor... lining up the BP for the processional... maintaining a timeline of events for the night to keep things running smoothly , etc, etc.”. It should also list the number of hours they’d be there (the amount of time prior to the ceremony beginning and the time the DOC would leave). There’s no reason your family should have been responsible for lining up your BP. What??? They’re guests!!! 🤦🏽‍♀️

    I could go on and on about what should have taken place on your wedding day. But that would require an even longer reply.

    If all of the specifics were on the contract but did not take place, then get all of that information highlighted, have specific examples of what didn’t take place and speak with the owner in person.
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  • Kelly
    Super October 2019
    Kelly ·
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    It sounds reasonable to be upset. We haven’t had our wedding yet, but the DJ is already pretty awesome - we had a conference call, he got the DOC information & contacted them to make sure that the timeline will line up to the kitchen timeline &
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