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June 2021

First Dress Appointment kinda sucked.

Dj Tanner, on July 15, 2020 at 4:58 PM Posted in Wedding Attire 0 15
Had my first ever dress appointment at Pronovias in Boston today. The 4 dresses that I tried on we’re all beautiful and looked really good on me but my experience just kind of sucked.
A few days after I booked my appointment, I received a phone call from someone their asking the standard questions so they could get my appointment ready and pull the dresses that I wanted. I told them 5 specific dresses, the style I want and my price point. She said oh sure no problem will pull those 5 dresses and theyll be ready for you when you get here. I get there and none of my dresses are pulled. The consultant I had seemed like no one even told her any of the details I had provided over the phone. I first walked in and the consultant said OK so you can start here look at the dresses and work your way around and pick out anything you think you like. Never once did she ever ask anything about my budget. I had told her well I have 5 dresses that I mentioned on the phone to try on. She asked me what dresses they were and I told her. They only had 2 out of the five dresses in the store. One of which was way out of my price range, but the consultant got it for me to try on anyway. I had told the lady over the phone that my price point was 4000. The consultant that I had today never once asked me what the budget was at any point. My fault for assuming that she knew, however she didn’t know, but she also never thought it was important to ask me. The two dresses that I tried on I loved but again one was 1000 bucks over. I didn’t want to drive all the way to Boston just to try on 2 dresses so I asked her if she had anything in the back that she could find. She comes out with the complete opposite of what I was asking for. I kept having to repeatedly tell her the details that I wanted including illusion sleeves to cover my tattoos. She kept bringing out sleeveless and I asked her if we could add sleeves to these and she said no we can’t add sleeves to these dresses. I said, oh cause I had specifically asked the girl over the phone if it’s possible to add sleeves to a lot of the dresses, and she said oh yeah pretty much every dress can have sleeves added to it. It was just all very frustrating and I’m just sort of exhausted. In total I tried on four dresses. As I said, they all were beautiful but not what I wanted. Every other dress I had mentioned that I saw on their site was not in their store to try on. It just felt like a waste of time. They also told me I could only bring one guest with me, but there was a person across the way that had two people with her. I was tempted to buy one of the dresses that I tried on, but I just felt like the experience was not how I wanted to remember it and so I’m going to try and other dresses elsewhere.


15 Comments

Latest activity by Lena, on July 16, 2020 at 9:05 AM
  • Kristen
    Master November 2020
    Kristen ·
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    Then do that. Sorry for the bad experience but if they want your business then they would have done better. Plus dress shopping is fun.

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  • D
    June 2021
    Dj Tanner ·
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    I know I agree, I really wanted it to be fun. Hopefully my next appointment will be much better.
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  • Kristen
    Master November 2020
    Kristen ·
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    It was one place and one experience. Also, did you go with friends? It is much fun that way too. Smiley winking

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  • D
    June 2021
    Dj Tanner ·
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    I went with my FH because they told me I could only bring one person with me because of covid. He’s actually super fun and probably the only reason why I am not totally disappointed about today. But for my next appointment I want him to be there as well as my sister because I know it will definitely be a good time.
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  • Leanne
    Super September 2020
    Leanne ·
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    DAMN...they totally dropped the ball. And you were so organized going into it. Shake it off and try again somewhere else. I think it’s better just going with one person (I brought my mom, less opinions). You will have a wonderful appointment soon and find your dream dress....it just wasn’t that place.
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  • Jasmine
    Master August 2021
    Jasmine ·
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    That's absurd and I'm sorry you had to go through that. I wouldn't have given them my money either even if I did find something I truly liked. That's a horrible experience, especially for it to be the first one. I wish you better success and less stress on your next appointment. Keep your head up and stay positive. I promise you not every appointment is like that.
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  • M
    Master October 2021
    Mrs.a ·
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    You have the right attitude...move on! That’s so disappointing but you will find the dress and have an amazing experience. 😊
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  • Sinaya
    Devoted August 2022
    Sinaya ·
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    Im sorry you had a disappointing experience. I would expect more from Pronovias, and honestly it’s a red flag to me. Sounds like they would be likely to mess up on something along the way. I agree that you should look else where. I also didn’t have the best experience at the first boutique I went to, but the 2nd one definitely made up for it. This is suppose to be a fun experience. I hope the next place you go to is better.
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  • Krissey
    Dedicated June 2021
    Krissey ·
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    Where do you live? I’m in MA too and I had a great experience I could send you that shop’s information...
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  • D
    June 2021
    Dj Tanner ·
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    Yeah I have one I just scheduled for Saturday. I have a feeling this one is going to go much better.
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  • D
    June 2021
    Dj Tanner ·
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    Thanks for your support ♥️
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  • D
    June 2021
    Dj Tanner ·
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    I’m in Rhode Island, but I’m going to Alexandras bridal on Saturday.
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  • Jasmine
    Master August 2021
    Jasmine ·
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    Anytime! Can't wait to see what you end up with 😁
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  • Krissey
    Dedicated June 2021
    Krissey ·
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    Good luck!!
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  • Lena
    Devoted May 2021
    Lena ·
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    I truly believe the consultant makes or breaks the appointment. I had an OK experience for my first appointment but my consultant was pushy and did not pull the dresses I wanted (in my budget) so I left without a dress, called and re-booked with another consultant and I loved her, the whole experience and ordered a dress. Smiley smile

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