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Just Said Yes August 2020

Error on Registry

Gabrielle, on October 15, 2019 at 2:45 PM Posted in Account Support 1 3

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I am trying to add my ZOLA registry to the website but it keeps showing a blank box underneath it. Could anyone walk me through to have this removed? Error on Registry 1

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3 Comments

Latest activity by WeddingWire Support Team, on October 24, 2019 at 1:28 PM

WeddingWire Administrator March 2023
WeddingWire Support Team · on October 15, 2019 at 6:36 PM
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Hi Gabrielle! If your retailer is not on the supported registry import list, you can hyperlink your registry URL with the following workaround steps:

- Login to your WeddingWire account at https://www.weddingwire.com

- Click 'Wedding Website' from the top toolbar

- Click 'Pages' from the top, grey toolbar

- Click the blue '+New Page' button on the left side of the screen

- Click 'Wedding Blog' from the options

- Paste your registry URL(s) and click the blue 'Create Page'
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Just Said Yes August 2020
Gabrielle · on October 17, 2019 at 9:54 AM
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Thank you, I could not fix it, so I changed the background from the website!
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WeddingWire Administrator March 2023
WeddingWire Support Team · on October 24, 2019 at 1:28 PM
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You are welcome! We do recommend using these workarounds steps for registries that are not on the drop down list during import. This white box is appears on the registry page type to display imported registries, so it will remain unless you remove this page type and use the above workaround. Please don't hesitate to reach out to us at help@weddingwire.com if you have any additional questions or concerns!
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