Engagement pics timeline

So, I made the rookie mistake of asking my future sister in law (Fiancé’s brother’s wife) who does wedding photography if she’d like to do our engagement shoot. She said yes immediately and that she wouldn’t charge us, we paid her $400 anyway and she gladly accepted without hesitation. I later find out that she left the wedding industry because she didn’t like it but she is still okay to do friends and family. Anyway, it’s been 4 weeks now and no photos. My fiancé messaged her at 2 weeks and just simply asked an eta because that wasn’t given to us and she said 3 weeks. It has now been 4 weeks. What, if anything, should I say to her? When should I reach out again? I kind of feel like she’s not prioritizing our stuff because we’re family when we paid her regular fee so it’s a little disappointing. I need to send out save the dates in the next month because it’s destination and I know it takes time to order etc.


Thank you for any help! I would just love the photos back without burning any family bridges 😅