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Beginner October 2021

Engagement Photos Hostage?

Lexis, on October 28, 2019 at 11:45 PM Posted in Etiquette and Advice 0 13

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On September 28th of this year I booked a photographer to take my bf (fiancé now) to do our 3 year anniversary photoshoot, that’s when he proposed.
She told us a week after she would send us sneak peaks. A week after still no reply... so I still give her time cus I know it takes time to edit... I message her October 11 for any updated but no reply but she did open my message. Then Oct 12 she told me she’s sick so but tells me she will send pics on Monday ( oct 14th) but I still don’t get anything... she doesn’t reply till Oct 20 from her husband saying she’s sick in the hospital and I understand when you’re sick you’re sick!
then Friday the 25 she replies she’s better and will send pics over the weekend... it’s Monday and still nothing.

I REALLY wanted to post a picture today since it was a month of being engaged but that opportunity is gone.... I can’t even use the pics for my engagement party invites now... I feel like I’m being taken advantage of since I paid in full already and I don’t want to be rude... am I crazy ?! I don’t know what to do..

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13 Comments

Latest activity by MrsHamm, on November 8, 2019 at 3:15 PM

Expert September 2021
Chelsea · on October 29, 2019 at 12:09 AM
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Did you sign a contract with her? If so it should say when she has to get the pictures back to you. Otherwise I would tell her in a nice, but firm way, I understand you’ve been sick and that has slowed down the process but I need my pictures by X date.
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Expert November 2020
Shelby · on October 29, 2019 at 12:11 AM
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That’s a bummer that you are going through this! Maybe give her until end of day tomorrow and if still nothing reach out again.. Good luck! 🍀
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Devoted September 2021
Ann · on October 29, 2019 at 12:41 AM
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No I would be pissed, you paid for a service no matter if it’s pictures or getting your hair done. You paid for that service you deserved what you paid for! Might want to look for a new photographer for the wedding cause that’s a huge red flag
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Devoted February 2020
Jessica · on October 29, 2019 at 12:52 AM
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If someone is truly sick and in the hospital it is hard to be present to fulfill the follow up duties as a photographer. So I get that, but they shouldn't promise you a date of when something will be due and not deliver. If she doesn't know when she can complete due to illness, then she should be upfront and tell you that. It's hard because I always want to give people the benefit of the doubt and trust she's sick, but there are shady people in this world.

How did you find this photographer? How are their reviews? Have you tried calling them to get a better idea of what's going on? Maybe get a better idea if it's a short term or long term illness. Regardless it does suck about not getting your pics on time, but if she's really sick that sucks pretty bad too. Good luck.
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Beginner October 2021
Lexis · on October 29, 2019 at 1:06 AM
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No contract. Just Facebook. Which sounds awful lol but I will message her that tomorrow! Thanks for the advice!!
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Beginner October 2021
Lexis · on October 29, 2019 at 1:09 AM
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Exactly! I’m very understanding and was patient but now it’s irritating because I still haven’t seen anything. She was recommended on a fb group I’m in . Her reviews are hidden though. I just really liked her editing style. But She wouldn’t give me her number so it’s strictly fb messaging. Her communication starting getting bad after the first deposit which should of been a sign but ugh I’m too nice lol
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Devoted February 2020
Jessica · on October 29, 2019 at 1:19 AM
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Oh no, I'm sorry about that. Not sure if it will help but maybe report her to the Better Business Bureau or even write your local news people. If they've had enough complaints they might be able to light a fire under her.
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VIP August 2021
Jennifer · on October 29, 2019 at 2:29 PM
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Definitely follow the other's advice! I would 100% not book her for the wedding, though. No matter how pretty the pictures are, if she's causing you this much stress now, it will not be worth it later, when the stakes are even higher!
I would suggest looking on Wedding Wire, the Knot and even looking at local bridal magazines to get an idea about photographers. Make sure you can see their reviews, as the reviews being hidden is a huge red flag!
Good luck!
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Master May 2021
Cristy · on October 29, 2019 at 3:48 PM
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Uh-oh. That's super unprofessional. You should start looking for a different photographer for your wedding. You don't want to have this kind of stress for that. There's too many other things to deal with. You need to be able to trust your vendors.
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Beginner October 2021
Lexis · on October 29, 2019 at 11:08 PM
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Yes I’m definitely not going to use her for my wedding. It’s been nothing but stress. I messaged her today.. still no reply or opened
my message.
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Super November 2021
Alejandra · on October 30, 2019 at 8:13 AM
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Wow! That’s horrible :/ I’m so sorry. I has she opened or responded to that message? Or does she have a personal Facebook you could message her at? You could also call her via Facebook to start to pressure her. If she’s really being that unprofessional you could ask for the unedited photos and ask for a partial refund. Can I ask how much she charged?
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Beginner October 2021
Lexis · on October 30, 2019 at 4:25 PM
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She’s been online since I messaged her but she’s not opening my messages. I’m so upset
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Dedicated September 2019
MrsHamm · on November 8, 2019 at 3:15 PM
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I'm so sorry that happened to you. I'm not sure what you can do here. However, always make sure you sign a contract especially for your wedding
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