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Just Said Yes May 2022

Domain renewal

Isabelle, on December 20, 2021 at 11:30 AM Posted in Account Support 0 3

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Hi! How do you submit payment to renew the custom domain/URL? My custom domain is set to expire before our postponed event. I’m worried after reading from some posts from brides in the forum that their custom url was deactivated when the payment for renewal was processed. Help!

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Latest activity by Lynnie, on December 21, 2021 at 9:59 AM

WeddingWire Administrator October 2016
Lynnie · on December 20, 2021 at 2:57 PM
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Hi Isabelle!! If you would like to keep your custom domain active, please follow the pop up instructions that will appear within your wedding website editor up to 30 days before your domain expires.
If you have any trouble with your domain renewal, please reach out to our Customer Support Team at help@weddingwire.com!
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Just Said Yes May 2022
Isabelle · on December 20, 2021 at 3:13 PM
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Hi Lynnie, Thanks for the information. How can I take care of this before waiting for this message? It sounds like several brides have had major website issues during this renewal process. I want to make sure the website is securely running before printing and sending the link on my stationery. Thank you, Isabelle
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WeddingWire Administrator October 2016
Lynnie · on December 21, 2021 at 9:59 AM
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Hi Isabelle! I don't believe you can renew the domain early, but you can reach out to our Customer Support Team to double-check!! Just shoot an email to help@weddingwire.com!
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