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FutureMrsAF
Super August 2017

Do I need to let venues know we decided to go with someone else?

FutureMrsAF, on February 1, 2017 at 8:57 AM Posted in Etiquette and Advice 0 28

We are touring a few different venues, what is the etiquette for touring and deciding they're not the right fit? I don't want to be rude and not say anything, though I doubt I'm the first person to just not call back. Is it customary to send them an email or call to say thank you but we've booked elsewhere?

28 Comments

Latest activity by Kristina, on February 2, 2017 at 4:45 AM
  • MrsLaurenRenee
    Expert April 2017
    MrsLaurenRenee ·
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    I just never called back. I figured they are probably used to that. But if they follow up afterwards, I wouldn't ignore them or lie.

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  • signedsealedsherman
    Devoted February 2018
    signedsealedsherman ·
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    I sent an email thanking them for their time, and let them know that I decided to book elsewhere. I did this because I continued to get follow up emails

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  • FME
    Master March 2018
    FME ·
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    I just never called back. A few emailed me to follow up and I told them we decided on a different venue. Most of them reply back that they wish us all the best, blah blah blah-but just think they probably hear the same thing several times a day, they won't take it personal.

    However I have one photographer I interviewed who, despite great pictures, I couldn't STAND on the phone and now they keep texting me selfies probably 2x a week, wondering why I didn't chose them, now that is annoying.

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  • LC
    Expert June 2017
    LC ·
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    I emailed back every vendor that we didn't end up going with. Even if it was just a basic informational email with their pricing or whatnot, I wanted to let them know that we were going in a different direction (aka I can't afford you). I think especially if you have toured these venues it is nice to at least send a quick email thanking them for their time. But like you said, I'm sure they are pretty used to people not calling back.

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  • Heaven
    Devoted July 2017
    Heaven ·
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    Glad you asked, because I have a couple photographers I need to let know I booked with someone else lol

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  • Emma
    Master May 2017
    Emma ·
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    We didn't follow up unless they asked us.

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  • Celia Milton
    Celia Milton ·
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    I think it's just common courtesy if someone spent time with you....

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  • FutureMrsAF
    Super August 2017
    FutureMrsAF ·
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    That's kinda what I figured. Plus with wedding planning in general the last thing I need to do is email vendors we ARENT using haha. Of course if I get any follow ups I will be honest and say thank you.

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  • Caitlin
    Expert July 2017
    Caitlin ·
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    It's a huge pet peeve of mine when people don't email me back (for example applying for a job and just never hearing back, I'd prefer a courtesy email telling me they went with someone else). So I emailed or messaged all my vendors on WW to thank them for their time but we decided to go with someone else. It's super easy because you can write a generic statement and copy and paste it to everyone. I just think it's courteous, but I guess not necessary

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  • FSTL
    VIP September 2018
    FSTL ·
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    I sent them an email letting them know I booked elsewhere after I got a couple follow up emails. They all thanked me for letting them know.

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  • brieliz
    VIP January 2017
    brieliz ·
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    For venues, I didn't follow up because of the way we left it. After the tour, it ended with something like "If you are interested, let us know and we can send over the contract and hold your date." For vendors, if they sent me a quote I tried to follow up with a we went with someone else email. But venues I don't think you need to contact to say that you aren't using them.

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  • Caitlin
    Master July 2017
    Caitlin ·
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    I have let every vendor know if we did not go with them out of common courtesy. A simple email thanking them for their time and letting them know we went with a different vendor. Some ask if there was anything specific they could have done because it helps them in the future, for these I just explained that we had a better connection with someone else. No one has been offended.

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  • Angela
    VIP April 2017
    Angela ·
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    I emailed all the vendors/venues we met with or even just asked for a quote online to let them know that we decided to go with someone else who we thought was a better fit for what we're looking for. I think it's common courtesy since they did spend the time and effort to give you information.

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  • Jennifer VR
    VIP April 2017
    Jennifer VR ·
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    If I asked for a quote, but didn't actually meet with them, then I didn't send any follow-up emails - unless the vendor / venue emailed me a follow-up.

    If we had some correspondence, and then went elsewhere - well it really depends on the nature of the correspondence. If you've insinuated that you want to book with them, and then book elsewhere, then it would be courteous to let them know that you have booked elsewhere.

    If you have met with them, again I would say it depends on the nature of the meeting. For venues, I think I only emailed one to say that we wouldn't be booking with them. Usually at the end of the meeting, we would end with "thank you, we will contact you if we have any questions".

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  • E&M
    Master July 2016
    E&M ·
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    It's common courtesy. All you need to do is thank them for their time and let them know you went with someone else. It take so little time so I would suggest sending them a quick email to let them know.

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  • kimbo
    VIP January 1900
    kimbo ·
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    I initiate contact with most of my vendors via email. If they get back to me with a quote or scheduled an appointment I would thank them for their time and confirm anything a day or two before. After the meeting some would send an email - "thank you for meeting with us here's additional info, or your quote, please email with any questions." Those vendors I followed up with.

    One vendor never emailed me the quote I requested after an in person meeting. Another vendor didn't acknowledge that I was there for an appointment (even though that's what I stated when I walked in), didn't introduce herself, and sort of acted like I was a walk in even after our emails back and forth. I didn't follow up with either.

    I start every interaction as professional as I can, and continue to follow up and thank everyone. Until the point where they stop reciprocating. I really see it as we are interviewing each other. But that's just me.

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  • Bee
    Master April 2017
    Bee ·
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    I would definitely recommend letting them know. It takes just a few minutes of your time and it's common courtesy.

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  • KCJV
    Super February 2018
    KCJV ·
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    Each venue we toured sent us a follow up email within a day or two of touring, so I just responded to the follow up emails letting them know we went with another venue. I actually had one ask for our feedback on what was the deciding factor in our decision. I thought it was great that they were willing to take the feedback on what they could improve on.

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  • Mrs. Coakley
    Master June 2017
    Mrs. Coakley ·
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    Nope! Only if they follow up or inquire. Other than that, we didn't let them know.

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  • Jay Farrell
    Jay Farrell ·
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    It's very nice to send a brief email letting them know and thanking them for the time spent.

    They might ask you for their own research if anything in particular led to your decision, in which case your feedback would help them. However, it should be left at that. They shouldn't badger you.

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