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Blair Waldorf
Master October 2017

WW website broken? **paging mods**

Blair Waldorf, on January 5, 2017 at 6:16 PM Posted in Community Conversations 0 45

So I was on my laptop and logged onto the website and logged into my account but every time I click on forums it logs me back out so I can't comment on anything. Any ideas on what the problem is?

45 Comments

Latest activity by AmandaJHGV, on January 6, 2017 at 7:02 PM
  • CastleSabrina
    VIP November 2018
    CastleSabrina ·
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    This has been happening to me too. I've been on mobile all day with no issue but when I got home and got on my laptop mine did the exact same thing as @Blair

    • Reply
  • AyEmVee
    VIP May 2017
    AyEmVee ·
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    I had problems as well. Couldn't even login from desktop. I refreshed my history though and that seemed to help it. The problem was only with the Safari browser too. Google Chrome worked fine (I switch between the two for work and personal purposes).

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  • Blair Waldorf
    Master October 2017
    Blair Waldorf ·
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    I only use chrome so I don't think that's the issue, is it specifically a mac problem or of too?

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  • Shelby_Erin26
    VIP September 2016
    Shelby_Erin26 ·
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    This is happening to me as well. It's been like that for the last couple hours.

    I had to log back in to comment on this post --___--

    ETA: I use Chrome and a dell laptop

    • Reply
  • Laura
    Champion June 2010
    Laura ·
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    I'm not able to replicate this problem. If you're having problems staying logged in, try clearing your browser history and cache. If you're still having problems after that, please let us know so we can try to track down the problem.

    ETA: Clear cookies, too!

    • Reply
  • Fatal_Rei
    Savvy April 2017
    Fatal_Rei ·
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    I am SO GLAD that is wasn't just me. I couldn't log into my guest list and was starting to really worry I was about to lose everything. Thanks for the advice on clearing the history. That did the trick.

    • Reply
  • Miami2NorthernVA
    Master November 2017
    Miami2NorthernVA ·
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    Happened to me too

    • Reply
  • Krystal
    VIP May 2017
    Krystal ·
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    I'm having the same issue. It's been logging me out repeatedly for no reason.

    • Reply
  • MrsHazel
    VIP February 2017
    MrsHazel ·
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    Also having this issue - mac with safari, I'm not able to stay logged in. Seems like more of wide spread issue here

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  • Ms. B --> Mrs. L
    Super June 2017
    Ms. B --> Mrs. L ·
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    I've been having the same problem on my laptop too.

    • Reply
  • Jillian
    VIP October 2017
    Jillian ·
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    I was having the issue with Firefox, but I did what WWLaura suggested and cleared my cache and cookies, seems to be working fine now. If you're not sure how to do that, Google it.

    • Reply
  • veeismeee
    VIP February 2018
    veeismeee ·
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    Had that issue using Chrome on my iMac. But everything is working once I switched to Safari.

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  • FutureMrsR
    VIP May 2018
    FutureMrsR ·
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    Same issue! I log in, it takes me to my wedding profile, I click forums, and I'm logged out. It's an endless cycle. Smiley sad On my MacBook I use chrome. It's working fine on my phone (obviously lol).

    • Reply
  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    @AmandaJHG(V) & @FutureMrsRawlings - how far back are you clearing your history? Try doing it for the full day. Also if either of you could let us know if WW is working for you on Safari and not Chrome that would be helpful info for us!

    We had a few issues earlier in the day that are supposed to be fixed, but please let us know if anyone is still having trouble!

    ETA: Also clear your cookies! That should do it!

    • Reply
  • Jacks
    Champion November 2054
    Jacks ·
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    Yep I am having trouble too. I'm on Safari. I keep getting logged out even when I keep the tab open.

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  • OGJessieJV
    Master July 1867
    OGJessieJV ·
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    I was on my PC at work and my Chrome browser is set up not to cache. It kept logging me out.

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  • OMW
    Master August 2013
    OMW ·
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    I'm having the same problem on Safari.

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  • FutureMrsRubio
    Devoted July 2017
    FutureMrsRubio ·
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    I'm having the same issue on internet explorer at work.

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  • Lynnie
    WeddingWire Administrator October 2016
    Lynnie ·
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    Woohoo! Great to hear Amanda!

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  • MJ
    VIP April 2017
    MJ ·
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    I had this same issue earlier today around 4-5pm at work on desktop.

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