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Dedicated May 2018

rsvp tool not notifying me

Christina, on April 15, 2018 at 8:41 PM Posted in Community Conversations 0 6

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So my deadline date is April 18th and I had 122 people who had not yet submitted an RSVP. As we started contacting people, a lot of people said that they did in fact RSVP through the website but I did not get an email nor is that reflected in my WW guest list tool. I am freaking out because I still have 72 more people to contact and I feel so rude when I contact people who actually did rsvp. Has anyone else had this issue? I contacted support but likely won't get a response till business hours. I am so stressed and I regret doing online RSVP so much.

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6 Comments

Latest activity by Munchkin9218, on April 16, 2018 at 11:28 AM

Beginner April 2018
Angelina · on April 15, 2018 at 8:50 PM
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Have you tried signing out and back in to the website? When you call people just let them know there was a issue w the site im sure they wont see it as rude
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Champion October 2018
Kelly · on April 15, 2018 at 9:29 PM
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I am not using wedding wire for my wedding website but I’ve seen other posts on here about people having issues because their guests made their selections but didn’t click submit at the very end, could that be the issue?
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Super April 2018
Cassie · on April 16, 2018 at 12:31 AM
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That’s so weird, I used Wedding Wire for our rsvp tool and no one had an issue. Are your notification settings on? I would log off and back on again like PP stated!
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Expert May 2018
Mrs. Danihel · on April 16, 2018 at 10:24 AM
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I have been having problems too with the website RSVP. Your guest have to completely finish with putting in their emails and get an email confirmation. It is very annoying. If I wasn't so close to my wedding I would have done the RSVPs differently.
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VIP July 2018
Jen · on April 16, 2018 at 11:21 AM
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I am doing online RSVPs (or they can call / email me) through my Minted.com wedding website. So far it's working just fine. I'd wait to hear back from their help desk before reaching out to more people. Perhaps you have a setting that needs adjusting? Good Luck!
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Master September 2018
Munchkin9218 · on April 16, 2018 at 11:28 AM
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I would contact tech support. They're going to be able to give you a more direct answer and help you fix the issue quicker as they work for WW and work in the tech aspect to diagnose and rectify the issue
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