Ceremony venue anxiety

Do they provide the officiant? Maybe you can bring you own in who won't rush your ceremony? Ditto on the DJ. I think if you've picked the ppl for these roles, it will be hard for them to rush you.

Read your contract carefully and see how much money you would lose if you cancelled. Also, make sure the number of hours you have the venue for is written in the contract and maybe tell your DOC very clearly you intend to use all of them. I would also talk to the venue about your concerns, tell them you're thinking of canceling and see if you can get a discount or commitment of better service.

Our venue is just for the ceremony we are having our reception at a different venue. Yes they have their own officiant, I wanted to have my own but the venue would have charged me a 100.00 dollars to do so

I would pay the $100 to use my choice of officiant

Maybe have a one to one conversation with the venue. Get their side of the story because there are 2 sides and somewhere in the middle is the reality. Good luck in getting the right answers.

I used to work in sales and one thing that was always drilled into us was.. "an unhappy customer will tell 10 friends about their terrible experience, those 10 people will then tell others and so on.. when people have a truly positive experience they might tell 3 people, but more often will keep it to themselves unless it was exceptional" another thing to consider was the date range of those reviews, is it possible they have come under new management since? It's also not rude to ask them. When researching venues if they had bad reviews I told them. I said "according to your Facebook reviews you've demonstrated x y and z. How do you respond to that?" If I felt sincerity in their answer I took that into consideration.

I agree with Svetlana. Tell them what you've read and ask how they'll make sure you have a better experience!

Definitely voice your concerns with the venue.

Voice your concerns and have a point person for the ceremony. They can't forget your sand ceremony if your MOH is reminding them to set it up (just an example). Then again you definitely have enough time to fine a new venue.