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Just Said Yes October 2019

Delete menu from rsvp

Savannah, on July 22, 2019 at 9:59 AM Posted in Account Support 0 4

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I want to COMPLETELY delete the menu from the RSVP. I don't want my guests to have the option to choose something, because there is only one option for them. Un-checking the box so that I'm not tracking meals doesn't work, because it still gives them an option.

Does anyone know how to remove the option from my RSVP entirely?

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4 Comments

Latest activity by WeddingWire Support Team, on July 29, 2019 at 1:49 PM

WeddingWire Administrator March 2023
WeddingWire Support Team · on July 23, 2019 at 3:44 PM
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Hi Savannah!
To disable the meal tracking feature, follow these steps below:
-Log in to your account on a desktop device
-Hover over Planning Tools and click Guests List
-At the top of the Guests overview section, choose the event you’d like to manage meal tracking for, and click the corresponding tab
-Then, within that event specifically, click the teal Settings link on the right side of the page
-Un-check the box for “Track meals for this event"
-Scroll down and Save changes

We hope this information is helpful!
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Just Said Yes October 2019
Savannah · on July 23, 2019 at 3:50 PM
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I appreciate your response, but that was what I was saying wouldn't help. I've already unchecked the box and it still gives my guests the option when they submit their RSVP. I don't want them to see the options at all, not just take it out of my view.
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Just Said Yes October 2019
Lisa · on July 25, 2019 at 10:39 AM
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I'm having a problem with this too....I want my guests to have an option, but it will not let me go in and edit the options or delete and put new options. I remove something then it's still there. Very frustrating when people are putting in their RSVPs already.
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WeddingWire Administrator March 2023
WeddingWire Support Team · on July 29, 2019 at 1:49 PM
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Hi Savannah! I'm sorry to hear that those steps are not working for you. It may be helpful to clear your browser cache with the steps at the link below:
https://engagedsupport.weddingwire.com/hc/en-us/articles/115003776886-Clearing-Cache
If you are still having trouble, feel free to reach out to our Support Team at help@weddingwire.com so we can deactivate this setting for you.
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