db Alterations

Has your dress had alterations yet or no??

View Quoted Comment No, it’s unworn, unaltered, with original tags still in.

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Ok np I called and they are only doing a store exchange you have2do it at the same db you got it from and it has to be within the same amount of the 1st dress

When I got my dress they told me (and my receipt said) exchanges couldn’t be made for a dress that cost less than the one I had purchased. If I had wanted to exchange my dress, the new dress would have had to be more expensive. If the store is allowing you to do that, I’d ask if it can go toward alterations, but I’ve never heard of DB issuing store credit.

I just did this. I exchanged my dress for one that was $100 less. I had to use the credit the same day. They dont give you a credit to use any time you want. Has to be used when you do the dress exchange. I used the credit to get my bridesmaids shoes.

This is what their website says "Items purchased at David’s Bridal stores are not eligible for returns; however, exchanges are accepted prior to the original event date given at the time of purchase and within the same country as the original in-store purchase. All merchandise returns must be in their original condition—unworn, unwashed, unaltered, and undamaged, with all tags attached and intact.

If the exchange value is greater than the original price paid, the customer will pay the difference. If the exchange value is less than the original price paid, the customer will receive the difference in a store credit."

I'm sure they'll to tell you they can't do it, but that's a word for word quote from their returns & exchanges page on their website.

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I would have no problem having to use it that day, there are still things I need like a slip or shoes or a bra or whatever. Did they give you a hard time about exchanging it?

View Quoted Comment Not at all! They were so nice and accommodating. Ive heard horror stories about David's bridal but the one I go to is great! Everyone is so nice!

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That's good. I went back to mine about a month or 2 ago to try my dress on again and they gave me weird looks (probably since I already had mine that I picked up. It just happened to be at my FIL's house so I couldn't try it on) they were pretty nice about it, but it was definitely awkward xD.

View Quoted Comment Hahaha! Good luck!! Hope you find your dream dress!