coordinator is awful

We need to drop everything (guest book, signs, centerpieces, favors, all décor) off there this Thursday and I feel like everything will get lost or won’t be set up the way I described to her.

I should also mention that when we booked our venue, they had a different coordinator and I LOVED her but she moved halfway through our planning and no one told us (they actually lied when I kept trying to reach out to her, saying she was on an extended vacation).

Oh man, that all sounds like such a headache. Would it be possible for you to hire a day of coordinator from outside the venue? It's really last minute, but if you could find someone it would probably relieve some of your stress the day of.

I would definitely tell the venue after your wedding that you're not happy with how they've conducted business AND post reviews online. You could be saving other couples from similar headaches.

Carefully gather all of your documented proof (especially if that final tally was in writing or in an email!) and ask the management team for a meeting. If I were managing a wedding venue, I'd want to know if one of my key staff was giving out incorrect information or disappointing my guests.

Because you're worried something will go wrong, I'd address it now instead of later. You can also ask if it's true that your coordinator will not be there on the day of your wedding, and what the plan is if she isn't. If they say your friend is assigned, ask if someone else can take over, as you'd like him and his fiance to attend as guests. Put management in the hot seat. Be polite, be cordial, and be prepared with all documentation. You shouldn't be worried about something like this so close to your date.

Good luck, and keep us updated!

Our budget is completely depleted after putting down our final deposits, or I definitely would try to hire someone in addition.

Our friend said he will take care of everything and he's going to add in uplighting and extra things for us, which is nice but I still feel terrible he's having to work our wedding (the coordinator knew he was planning on going to our wedding).

What a terrible situation. Unfortunately, I don't think there is much you can do besides letting whoever runs the venue know how unhappy you are about the situation - politely of course.

But at least your friend and his fiance will still be at your wedding, working or not.

I would make a list of everything that has been discussed and confirmed then ask for a meeting to run through everything with her. Or you can do it with your friend since he's the one that will actually be there.

I agree with PP Zaz...address it now and prepare them to handle things professionally