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Beginner October 2021

Challenges with a Premium Domain

Kate, on January 9, 2021 at 4:05 PM Posted in Account Support 0 4

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Hi! I purchased a premium domain through WeddingWire, and I learned that the domain hosting provider is WeddingWire, the domain registrant is Wedding Planner SL (a child company of WeddingWire), and the domain registrar is EuroDNS.

A Legal Services representative from EuroDNS explained that Wedding Planner SL needs to provide consent for any domain modifications.

I emailed the Wedding Planner SL contact at the beginning of November and again toward the end of December; however, I have not received a response to my inquiry.

Can anyone provide additional contact information or direct me to another Wedding Planner SL representative?

Thanks in advance for your help!

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4 Comments

Latest activity by Lauren, on April 11, 2022 at 11:28 PM

Master April 2021
Mrs. Spring · on January 9, 2021 at 4:43 PM
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I recommend you email the wedding wire help desk.
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Beginner October 2021
Kate · on January 9, 2021 at 8:10 PM
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Thanks for the suggestion. I’ve already emailed the support team and am awaiting a response. Because others may have gone through a similar process, I thought it’d be worth posting in the forum.
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Rockstar December 2022
Michelle · on January 9, 2021 at 8:17 PM
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Most go through Withjoy.com or Wix.com for custom domains because of countless glitches with WW. There have been several posts similar to yours recently addressing this exact issue where WW claimed no responsibility even with documentation and going to the top of the chain.
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Beginner June 2022
Lauren · on April 11, 2022 at 11:28 PM
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Did you ever get a resolution to this?
I emailed Wedding Wire support and EuroDNS because I want to transfer the domain name but I purchased through Wedding Wire. Would you be able to share the email you used for Wedding Planner SL?
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