So I'm a bit lost on the catering tip. In our contract it states "Gratuity is not included in the pricing. We think our team does a wonderful job and we leave the gratuity to the customer's discretion." This is the cost breakdown within the signed contract:
Food w/tax: $3892.67
Labor w/tax: $227.33 ($35/hour for 2 hours) *3 waitstaff
Delivery Charge w/tax: 206.00
Total: $4326.00
The labor fee is for 3 attendants to maintain the buffet line (not serve), pick up plates, and scape/crate (not wash) them. What is the expected tip for this? I don't feel like 15%-20% of the total bill would be correct...Thoughts?