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Helen
Just Said Yes August 2019

Can't import registry and it won't sync

Helen, on May 2, 2019 at 12:26 AM Posted in Account Support 0 7
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Hi,


The syncing issue is what started the importing issue. I didn't know this app actual supports automated registry syncing... anyways, I started a registry at Amazon. As I keep adding items, I notice that it doesn't change so to force it to update, I removed the link and when I try to add it back, I get an error.

I see that I'm receiving a 422 error for the JSON validation request. The message returned: "is invalid".

Please help!

7 Comments

Latest activity by Abby, on April 4, 2020 at 10:46 PM
  • Christine
    Dedicated October 2019
    Christine ·
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    I have the same problem. Emailed support multiple times. They told me they are working on it. That was probably 6 months ago. Nothing yet. Disappointing
    • Reply
  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Helen! Please email help@weddingwire.com with your registry link so that we can try to add it to your account on your behalf!

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  • Divinejoy
    Just Said Yes July 2019
    Divinejoy ·
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    Same issue this website does not let me import my registries and shows a blank page when i send the link !!! So frustrating
    • Reply
  • Helen
    Just Said Yes August 2019
    Helen ·
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    Yeah, you'll need to contact support if you want it on the website. Best of luck and congratulations Smiley smile

    • Reply
  • Bethany
    Savvy September 2020
    Bethany ·
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    I'm having the issue... I load in the URL, it validates it, but when I try to click the "import" button, it's grey and unclickable... what in the world.

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  • WeddingWire Support Team
    WeddingWire Administrator March 2023
    WeddingWire Support Team ·
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    Hi Bethany! Please send your registry URL over to our Support Team at help@weddingwire.com so we can further investigate this for you.

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  • Abby
    Just Said Yes October 2020
    Abby ·
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    I was having the exact same problems and even could not import my registries all together and support has reached out to help yet. BUT if you are of a mind to, you can delete the registry section wedding wire give you and create your own custom page with hyperlinks to the registry and mine is working great so far

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