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Samantha
Just Said Yes May 2021

Canceling Venue Advice

Samantha, on May 14, 2020 at 3:13 PM Posted in Community Conversations 0 12
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Hi. I'm going to try to keep this as short as possible because it's a long messy story.

My fiance and I thought we were going to have to cancel our wedding this year due to unforeseen circumstances. We worked our way around the circumstances buuut then COVID-19 hit and we were going to need to reschedule anyways. The venue knew of the cancellation but I was able to recover that dilemma and have the date postponed. (Wedding date was supposed to be May 2nd) Here's the thing...we went through absolute hell with the venue. The way they handled the postponements due to the virus was absurd. Things got messy and heated, going back and forth with the venue for days after they gave our new date away. It got dramatic. My fiance was fuming mad about the way they treated us. We finally settled on a date but it left a bad taste in my mouth. My fiance and I actually said screw it and found a new venue for next year (2021) and booked them. Now I have to cancel the drama venue again. (If you've read this far, thank you)

So, my question is about the money. Originally we were having a Saturday wedding which was a $12k rate for Saturday's. We're now signed to a Friday wedding date which is their $7K rate. We've paid $8,500. After I threw a fit because they were going to make us pay for a Saturday rate ($12K) after they forced us into a Friday which is thousands cheaper....they said they could use the additional amount towards us using their prop room and bar buy out.

If I email the venue and 100% cancel our new postponed date...do you think they can charge us the remaining original amount ($12K) or would they actually owe us for the "technical" over-payment for a Friday date?

I ask because the only reason we were able to afford a new venue for next year is if we don't have to pay the remaining balance for the Saturday rate. I hope this makes sense. It's been such a headache and I don't want to deal with these people anymore. Any advice or insight?

12 Comments

Latest activity by Kerin, on May 20, 2020 at 11:34 PM
  • Alythea
    Dedicated May 2020
    Alythea ·
    • Flag
    Okay if I’m understanding your post correctly your old venue it’s already paid for and y’all sign a contract with them already. So are you trying to get out of that contact and get the reminding of the money from then so can pay for the new venue correct?
    • Reply
  • E
    Dedicated September 2020
    E.F. ·
    • Flag
    Little confusing... why would they chargr you 12,000 if youre cancelling? i would think whatever u paid you should get back or at least a percentage depending on what the contract says about cancellations
    • Reply
  • Samantha
    Just Said Yes May 2021
    Samantha ·
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    Not quite but close.

    I'm concerned that when I cancel the old venue they're going to try to make us pay more money even though our new date costs less than the original. They're Saturday rate is thousands more than their Friday rates. We've already paid the new venue, but it would come back to bite us if the old venue says we owe them the remaining amount for the Original Saturday ($12K) contract we had....even though we have now, a new, postponed date on a Friday date, which is cheaper ($7K)

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  • Samantha
    Just Said Yes May 2021
    Samantha ·
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    You would think so, but no. If you cancel then you pay everything.

    Which is my dilemma. I don't know if they're going to come back and say I originally signed a contract for a Saturday and I need to pay at that day's rate. That would mean I still owe them $4k. Orrrrr....If we owe them nothing more because we had to postpone on a cheaper rated day....

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  • E
    Dedicated September 2020
    E.F. ·
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    View Quoted Comment
    I think i get it now.. id assume your postponement date is what theyre going off of
    • Reply
  • Alythea
    Dedicated May 2020
    Alythea ·
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    Okay I gotcha so when you sign your contract was there anything about a cancellation policy as far as money wise. If anything I would get a lawyer of y’all can figure it out because they already cross y’all once who else knows what they have under there sleeve. And
    • Reply
  • Chelsea
    Expert September 2021
    Chelsea ·
    • Flag
    I would assume you would lose all of the money you have already paid to the old venue. But I don’t think they can make you pay the 12k. More than likely you will walk away from all the money you’ve already paid them.
    • Reply
  • N
    Dedicated July 2020
    N ·
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    That’s how mine was written but only if you cancelled within 30/60 days etc. did you owe the full contracted rate. Outside of that time you only were out what you’d paid down this far. So if your new contracted date is later I’d probably think you could bail and just lose your deposit. I’ve seen a lot of Brides on here saying that the venues are still making them pay the full contracted Saturday rates even if the postponed date is off-peak or would have been cheaper. I think the issue is very contract specific so you’d need to read yours word for word to really understand. I don’t think there’s a universal standard and it’s probably best to try and work with your venue and contact an attorney to see about getting them to lower the rate if they won’t give you a Saturday that works for you.

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  • Dominique
    Devoted June 2020
    Dominique ·
    • Flag
    Since they forces you into a new date (which came out to be cheaper) I would think they can't force you to pay the Saturday rate of 12k because rescheduled for a Friday which means they shouldn't charge you an extra 4k. Good luck!
    • Reply
  • Laura
    Super September 2020
    Laura ·
    • Flag

    Did you sign a new contract when you secured the new date?? Whatever contract you signed last is what sets the stoke rules for these things.

    • Reply
  • Elizabeth
    Super June 2021
    Elizabeth ·
    • Flag

    I think you need to look at the contract amendments through all of the changes and see if any of them affected the cancellation policy. If not, they'll default to the cancellation policy in your original contract with them. It'll all depend on that cancellation clause with respect to your new date / price because those parts of the contract have been amended. So I'd read that and if that suggests you're owed a refund, then contact them directly asking for the refund as stated in the contract. It sounds like they're "fun" people to deal with, so the easiest way will just be to go back to their original contract that's in writing. Good luck!!

    • Reply
  • Kerin
    Super February 2021
    Kerin ·
    • Flag
    Unless they have something unusual in your contract, everything should be based on the current plan. They should not be able to pretend the 1st change didn't happen. You should not expect to get anything back, but I doubt very much you would be asked to pay anything more. Good luck!❤
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