Hey y’all!! I reached out to a hair salon to inquire about the packages they offer. They replied and said I would need to schedule a consultation and it would be $25 and if I book with them that goes towards the bill. This is the first hair salon that I’ve sent an inquiry where I have to pay a fee to get prices and talk about what my view for my hair and the bridesmaids are.
Would any of you pay the fee to receive prices? Is this normal?
Just to get pricing info, I absolutely wouldn't pay. However, if the cost is for them to look at your hair, do a trial, and discuss your vision for your hair style, then I could see the fee being charged for their time in the consultation. If you're just curious on pricing, request that info over the phone, and then decide if you want to pay to do the consultation. Are their prices listed online?
Maybe they misunderstood? I'd follow up to ask them directly if they can provide you with pricing for their services. If they don't give it to you, I'd look elsewhere. I would never spend money and do a trial to find out they charge $1000 for the real day or something.
$25 just for a consultation to get the pricing info and package details? That would be a hard pass for me. That is not normal, and it sounds fishy. Trials cost money of course, but consultations don't.
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The consultation would be via zoom. Which is why I don’t understand the fee. It’s only to discuss my vision and give me pricing. Their prices aren’t available online unless you’re getting a blow-dry or highlights and they are just estimates.
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I would probably avoid this vendor. That fee doesn't really make sense. It seems suspicious that you have to pay them in order for them to tell you how much their service cost. Even if they've got great reviews, it seems like a red flag. I personally would keep looking for someone else.
I mean, I can see why they would think that's okay because of the stylist's time to get an idea of what you're looking for and what not as well as coming up with a custom quote. However that's literally part of the business so it shouldn't actually happen.
Unless they're super high-end and in demand I don't see a reason for charging that fee, especially just for a zoom meeting.