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Super September 2026

Azazie

Laura, on March 10, 2020 at 9:09 PM Posted in Wedding Attire 0 2

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Just received an email from them about production, etc. If you have ordered from them be sure to check your email. The virus has hit them now too.

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2 Comments

Latest activity by Margaret, on March 11, 2020 at 9:57 AM

Super September 2026
Laura · on March 10, 2020 at 9:14 PM
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Since I believe they intended this to be published and it might even be on their site - I am posting it here. Azazie just sent out an update through email:
"To our valued Azazie customers,

Regarding the novel coronavirus status, we want to inform you that Azazie is closely monitoring news and reports from the Centers for Disease Control (CDC) and we are taking precautionary measures to ensure the health and safety of our customers and employees.

We understand that this could be a stressful time for our customers and we want to assure you that we are committed to doing our very best to assist and offer any accommodations within a timely manner. We know many of you are still waiting on a response - please be assured that we will get back to everyone as soon as we can.

Our customer service team has been severely impacted by the recent events surrounding COVID-19 and we ask for everyone’s patience and understanding during this incredibly busy time. Our Stylists are all working as hard as they can and many team members from other departments have hopped on to help out. We are also currently hiring in an attempt to keep up with the increase in demand.

In the meantime, you can also find many answers to your questions by visiting our FAQs: https://support.azazie.com/hc/en-us

If you placed your order after January 26th, your order is on track and you can expect to receive it within the delivery window that was provided at checkout. You can check the status of your order 24/7 by logging into your Azazie.com account and viewing "My Orders"

At this time, we are unable to rush the production of any orders and we do not offer any expedited shipping. The current production window is 9 weeks for a made to order dress, plus 1-10 business days to ship. We have always and still do, recommend placing your orders at least 4 months before your event date to ensure you have it on time for your special event.

Thank you for your patience and understanding.

Sincerely,
The Azazie Team"
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Master October 2020
Margaret · on March 11, 2020 at 9:57 AM
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I was forewarned by the bridal boutique in February that dresses were already on a 6-month delay minimum due to the coronavirus. I didn't want to chance ordering my dress from the boutique because of this and found my exact dress through a enhanced google search, and am actually very fortunate, I ordered my dress in February and arriving today.
The sites that are the most popular are the ones that are dealing with the greatest amount of delays. But there are still a great amount of companies with the same dresses that can ship in a timely fashion.
Here's to hoping you get your dresses on-time.
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