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Mallory
Beginner May 2020

azazie corona virus delays

Mallory, on March 15, 2020 at 3:59 PM Posted in Wedding Attire 0 7

3 of my bridesmaids order their dresses from Azazie.

They all ordered Jan 15th. The tracking says "delivery between March 5th-March 10th". It is now March 15th and nothing on either on of their orders.

I have called, emailed, DM on Instagram. Does anyone know anything. They are not being helpful and really making it hard on a lot of us brides and bridesmaids.


Who else is having this issue? Did you get in touch with someone? How did they help? Any advice?

7 Comments

Latest activity by Futurewifey, on April 3, 2020 at 4:40 PM
  • H
    Master July 2019
    Hannah ·
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    They posted an announcement on their website: https://support.azazie.com/hc/en-us/articles/360040797191
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  • Mallory
    Beginner May 2020
    Mallory ·
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    View Quoted Comment

    Yes I have already seen that... this still doesn't help with not getting back to so many brides and bridesmaids with weddings coming up.

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  • H
    Master July 2019
    Hannah ·
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    It's definitely frustrating. I have a dress on order, as I'm a bridesmaid for my sister-in-law's wedding in June. However, I imagine they are probably having a lot of issues due to the pandemic. California has been hit very hard, so I'm sure that's impacting their customer service department. I'm in the NY metro area, and whole towns are going into quarantine. I've seen other posts on here of people able to get through. I would just keep trying and hope for the best! Good luck!
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  • Briaunna
    Savvy November 2020
    Briaunna ·
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    I ordered my bridesmaid dress after Jan. 20th and it came about Feb. 14th early.
    Every time I have ordered from them they have came about 1 to 2 weeks early. So I would most definitely call customer service. And make sure your bridesmaids actually ordered them.
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  • Michelle
    Dedicated October 2020
    Michelle ·
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    One of my bridesmaids is having the same issue. She ordered her dress from Azazie in early January (our wedding is supposed to be April 18..) and it hasn’t even shipped. She found a section of the website for ready to wear dresses and just ordered the last one in my chosen color that’s in her size. I would check out their website for the ready to wear section because it’s supposed to be delivered tomorrow.


    If it helps to commiserate we’re still waiting on my fiancé’s suit to ship too 🤦🏼‍♀️ We had a suit custom made months ago, but it turned out horribly. We ended up taking it back to the store and they are trying to make another one.
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  • Michelle
    Dedicated October 2020
    Michelle ·
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    Just wanted to give you hope...my bridesmaid ended up receiving both of her dresses yesterday.
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  • Futurewifey
    Dedicated July 2020
    Futurewifey ·
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    Did you receive them? One of my bridesmaids is slacking off and hasn't ordered, wedding is June 26th and I'm worried it might not arrive on time! 🤦🏻‍♀️ I should have followed my instincts and have only the MOH
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