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Savvy August 2018

Azazie Bridesmaid dress

Mary, on April 29, 2017 at 6:20 AM Posted in Wedding Attire 0 9

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Help! My best friends wedding is next month and Azazie has canceled my dress 2 months ago without me knowing! No call, no email, nothing. I have less then 1 month to find an Azazie dress in Wisteria. their customer service has no number on their site. Has anyone had any issue with Azazie or have a number I can call?

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9 Comments

Latest activity by Shana, on April 29, 2017 at 9:27 AM

Super October 2018
Megan · on April 29, 2017 at 6:26 AM
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This was on their contact us page:

Give us a call. We are here to help! Our office hours are Monday-Friday 9am-5pm PST. 650.422.2460
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Expert June 2017
Jennifer · on April 29, 2017 at 6:26 AM
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Lots of azazie dresses on poshmark, maybe check there!
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Dedicated June 2017
Belinda · on April 29, 2017 at 6:28 AM
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I haven't had any issues with Azazie. Customer service has been great! Most of my party received their dresses within 4-5 weeks. Only one dress took 7 weeks to arrive. Please give them a call at 650-422-2460.
I hope everything goes well for you.
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Super August 2017
TheFutureMrsWalker · on April 29, 2017 at 6:33 AM
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My girls haven't had any issues with Azazie. I agree with other posts, call customer service.
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Dedicated December 2018
FutureMrs. · on April 29, 2017 at 8:11 AM
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I have had great customer service with Azazie. So sorry you are going through this!
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Master October 2017
Blair Waldorf · on April 29, 2017 at 9:10 AM
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How did you find out it was cancelled then
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VIP July 2017
FutureMrs.G · on April 29, 2017 at 9:15 AM
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They cancelled an order or they discontinued a color? Big difference there. Azazie has been great to work with and their customer service is amazing.
If a color was discontinued, why would they notify you if you hadn't placed an order?
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VIP July 2017
FutureMrs.G · on April 29, 2017 at 9:16 AM
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Also, azazie has an 8-9 week lead time at a minimum so if you haven't ordered yet I'm not sure why you waited this long if the wedding is next month.
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Expert July 2017
Shana · on April 29, 2017 at 9:27 AM
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BM ordered dress from there, and it arrived as scheduled!
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