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Devoted August 2020

Asking for new invitations bc of covid

Valerie, on June 15, 2020 at 1:11 PM Posted in Planning 0 12
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Hello! I ordered invitations back in February for my wedding which was supposed to happen later on this year. Because of covid, we had to postpone. I contacted the retailer about ordering new invites and they said they could offer 50% discount to reorder. Is this fair or should I push for more? The retailer is based in Asia and not your typical minted or Shutterfly whose customer service would be more understanding I imagine. Thoughts?

12 Comments

Latest activity by Anna R, on June 15, 2020 at 7:49 PM
  • M
    Legend June 2019
    Melle ·
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    Your invites have already been printed? and you wanted to reorder newly printed ones?

    if that's the case then i think it's nice of them to even give you 50% discount.

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  • V
    Devoted August 2020
    Valerie ·
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    Yes I was super early with ordering and planning and then covid happened and so my printed invites are no longer relevant
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  • Stacey
    Super May 2021
    Stacey ·
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    That seems very generous to me. They are incurring real expenses to reprint everything.

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  • H
    Master July 2019
    Hannah ·
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    I agree with Melle. While it's definitely a crummy situation all around, if they fulfilled the order without any errors on their part, then there is really no reason for them to lose money based on a date change. It's nice of them to offer a 50% discount since they technically don't need to do anything at all.
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  • Sexypoodle
    Master October 2021
    Sexypoodle ·
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    I think the fact they’re giving you 50% off is huge. Re-printing invites is your request and not due to them making a mistake or something.
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  • A
    Super August 2020
    Alex ·
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    50% is so generous. It would be rude to ask for more. They are a business and already did the work the first round. I haven't received more than a 10% discount on anything I have had to reprint.

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  • Meghan
    Master October 2019
    Meghan ·
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    I agree with all PP's. The fact that you received your original order, and your reorder request is at no fault of the company, they technically don't have to offer you any sort of discount. I would be grateful they are offering you the 50% off.

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  • M
    VIP January 2019
    Maggie ·
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    I don't really understand your comment about Asia and understanding customer service, but I think a 50% discount on brand new invitations is MORE THAN fair. Are you saying you should get them even cheaper? Free?

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  • A
    Super December 2020
    Anais ·
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    50% is a great discount, I don’t think places like Minted and Shutterfly are offering that much and definitely not more than 50% off.
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  • Virginia
    Super June 2021
    Virginia ·
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    Take it. My wedding was canceled 3 weeks before due to COVID. Our vendor is only giving us 20% discount to reorder invitations.
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  • Jeni
    Devoted July 2021
    Jeni ·
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    I think 50% is really good. I was able to get 75% from Minted, but from the sounds of everyone else, I'm the exception, not the rule.
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  • Anna R
    Dedicated August 2020
    Anna R ·
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    Same-- I got a 50% discount.

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