I understand what you mean. I actually cried I was so disappointed with ours. We ended up switching photographers because I wasn’t confident that the original person we hired would be able to shoot our wedding. I decided I just wasn’t comfortable risking it because I want to like (hopefully love!) our wedding photos. And I didn’t want to stress about the situation for the next several months.
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We actually didn’t try to get any money back. We had paid $100 as a deposit, and gave her a $25 gas gift card at the engagement shoot since she had to travel for it. The rest of the money was due somewhere around the day of the wedding. It wasn’t a huge loss, and she was perfectly friendly with us. We opted to think of it as having paid $125 for the engagement shoot and just left it at that. She never responded to me when I asked to cancel the contract. So I’m going with it’s canceled and we owe nothing more. And it’s been months.
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But all that said, we didn’t try to get any money back because we didn’t have any big problems with her. Ultimately I think she felt a little inexperienced (she was young, hence the good pricing) and her style just didn’t match ours. It may have been a different story if there was a real problem.
No i get it. We've invested almost $1000 so far and its on a payment plan so the whole package will be paid for once the date rolls around and their live chat didn't do me any good. I had to send in another email explaining why I was upset. I guess I will begin browsing again. Just more money I have to fork over that's the hard part...
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I completely understand the stress over the money! I decided going into this that I wasn’t going to enjoy it as much if I felt like I was spending a fortune.
Maybe you could talk with them about the things that didn’t work for you and what you need to see adjusted in order to feel comfortable continuing with their service? I’m sure they don’t want to lose a client.
OMG MEEEE!!! I did not like my engagement photos AT ALL. I feel like the photographer my FH chose paid no attention to detail. I swear I was a photographer in my previous life because I love photography and I have an eye for things the average person would not and he was just out there doing things. We took the photos at the Botanic Garden, beautiful place, but he was not paying attention to lighting, poses, placement, nothing and would not listen to me. I feel you sister.
I actually literally cried when we got our engagement photos back. But once I recovered from my initial upset, I realized what a blessing it was that we had done them, because it made me realize we needed a new photographer. How lucky that it was only our engagement photos that weren’t great, and that we still had a chance to save our wedding photos!
On a separate note, my husband hated our engagement photos too but mostly because he thought every photo made him look fat (he was pretty overweight at that time...) and that alone literally motivated him to lose 50lbs by the wedding 😂
So honestly we have like half a dozen engagement photos that we’re both happy with (which is enough, honestly...) and the rest are crap, but it was a learning experience!
I'm a little skeptical about taken my engagement photos. I keep looking at different pictures of couples and just keep hoping for the best. My FH and I even argued about location and what we should wear. I originally wanted to dress up and get all fancy but we finally opted for something a little more subtle. I just hope they come out looking nice. The wait to get them done is also killing me. He's a truck driver and he comes home in December. We are scheduled to get them done Dec 9th.
Nope, you're not alone! I was kind of upset with my engagement photos and definitely upset with my wedding photos. They weren't exactly what I had in mind and didn't seem to be the quality I paid for. I highly recommend you talking to her and telling her how you feel before the wedding. If you've already spent a bunch of money, it would be awful to lose it. And you may not be able to find someone else with just a few months to go. Tell her what you think and how you feel. Maybe she's willing to do another shoot? Maybe she just wasn't' completely comfortable around you or vice versa.