Annoyed with my bridal shop

So I had a great experience picking out my dress. When I ordered, they said it would be here in july, it's now august. I had an appointment with my bridesmaids last weekend, which was also very disappointing. No one in the stop helped us, so I had to literally walk the store in search of clips so I could clip my girls dresses while they were trying them on. Someone came over to us in the beginning of our appointment, apologized that they were short staffed, and said someone would be right over, and no one ever came. I basically had to be the consultant for the whole appointment. I feel like they should have called to let me know that they didnt have a consultant for us, and see if we wanted to still keep the appointment. I asked about my dress while I was there, and they said it should be coming in the following week (which is now last week) and I still haven't received a call. I have plenty of time so it's not a big deal, but they just seem very unorganized. I'm just praying there are no issues with my dress and the girls dresses when they come in