Hi!! I just got my wedding dress back from alterations. It was apparently a ‘one and done’ situation, I had my initial fitting about 4 months out and was told I was ‘done’ at the try on yesterday by a woman who had no idea when my wedding was, 3 months prior to my wedding. I had no idea I was picking up yesterday!
There was a pretty substantial language barrier which I definitely give grace for, but even still, it was the worst customer service experience I’ve ever had. I was rushed out and treated like a nuisance. I barely had time to look at the dress and see how it felt, so I got home and tried it on again. I had straps added on, and they are unevenly placed, one is very loose and the hook and eye on the loose one is obviously visible from the front. I don’t feel that the bust fits me well, but I’m not sure how it’s supposed to feel. I was also wondering about the bustle— it seems very uneven to me with the spacing between the hooks. Is that normal? It seems crazy to me that the spacing is so random but I don’t know much about bustles.
My big question is about the bustle, but I guess I’m also here to vent and get an idea if I’m in the right to be upset? I was told to “maybe try the dress on 2 weeks prior and see how it fits”. At 3 months out this seems wild to me, but again idk, is that normal?
No pictures of the strap hook that is showing, but I know that’s wrong so I don’t need confirmation on that haha