I bought my dress from a small local bridal shop and the owner (who seemed very trustworthy) highly recommended a seamstress that works out of her home. There weren't many Yelp reviews, but the ones she had raved about saving their wedding dresses last minute. When I made the appointment she had poor communication skills but I figured her talents were with a sewing machine, not customer service.
My dress fits me perfectly around the waist, there's just a gap at the bust that needs to be taken in a little because I want it to be tight enough that I don't have to wear a bra (I tried on other dresses that fit me this way without cups so I know it's possible). I also wanted 2 spaghetti straps on each side added (see attached picture), the length shortened for my height, and the train removed because I didn't want to deal with a bustle.
She immediately told me she couldn't remove the train because it would make it look bad, she'd need to pin it up. That there wasn't enough fabric to add the straps I wanted, and that she'd need to add cups if I wanted to wear it without a bra. She pinned on single spaghetti straps too far in to the center and I told her I didn't like the look. She assured me she'd make it look better and not to worry. I also expressed concern that the cups were too large and changing the silhouette, but she kept telling me not to worry and I'd come back and see how I liked it at the second fitting.
We left things very unclear with her saying she'd take in the bust and up the length and then I'd try it on again and she'd see what she can do about the train/straps/etc. I was so flustered, thinking maybe she knew more about what was and wasn't possible that I took her word for it and didn't even ask about cost. Now everyone I've told about this has told me I should have walked out as soon as she was saying she couldn't do exactly what I wanted and now I'm so worried she's going to ruin my dress and charge me a fortune for it. I would call her and discuss my concerns if she didn't have such poor communication skills (and I weren't so non confrontational).
What do you all think I should do?
