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Lacy
Savvy June 2020

alteration help

Lacy, on February 17, 2020 at 1:10 PM Posted in Wedding Attire 0 12

This is long, i'm sorry!

Hi everyone,

So I am trying to figure out how to proceed on this. I want to start out by saying I am someone who never complains about anything. This is probably a fault of mine because I probably never get what I actually want because I am so easy going but I spent a lot of money on these alterations and I’m really not sure how my dress has ended up looking this way.
I booked an appointment with someone who is supposed to be very experienced in wedding alterations. She actually does not refer to herself as a seamstress but a ‘couture bridal tailor’. When I had submitted photos of my dress to her she told me how the bridal store picked the perfect size for me and it would be very easy to get the perfect fit.
I went in for the first fitting and everything was pinned perfectly. We’d take in the waist, hips, thighs, hem and add a little bit of fabric to each strap to lower it a little. I went back for the second fitting and everything was adjusted besides the hem. The top portion fit pretty good but I noticed around my knee area, it seemed to really pull in almost making it look like a mermaid bottom instead of the fit and flare. I really didn’t notice until I got home and looked at photos. I circled the area’s around my knees where I had the issue (first 2 photo's attached) and she mentioned how she hadn’t cut any fabric out yet so she would let it out so it wouldn’t do that any longer.
I went back on Saturday to pick it up, tried on the dress and she mentioned that she let it out in the back (below my bum) to relieve the pulling at my knees - is that what would normally be done instead of letting out where she took it in at my knees? It still was pulling at my knee’s but not as much but now it is no longer form fitting in the back.
The 3rd & 4th photos attached, I asked if she thinks it should be hemmed more? And said she didn’t think so but would do it if I wanted. I said I think it is still a little long so she said she has another bride coming but could do it really quick. I put it back on and it’s still long but what is bothering me even more is the fact that the part above my belly button keeps making these weird lines almost like it is pulling, I kept pushing it down (she tried to smooth it a couple times but didn’t actually make a comment about it) I am still in the dress but her next bride calls and says she is there so she asked me to change out of the dress so she can go and grab her next client. I change out of it not super thrilled but rushed and hoping it is something that can be steamed out, so we leave.
My mom is pretty experienced in sewing (not enough to do this for me) but we get home and I put the dress back on. She finds that the reason it is pulling around my belly button and making these lines might be because she accidentally sewed part of the seam into the lace. This is the 5th photo attached. Although it might seem like maybe it is too big, that really doesn't seem to be it. It has two weird lines that do not smooth out.
Also, NONE of the fabric on any of the seams has been cut anywhere - is this normal? We were thinking maybe incase I gained weight but if I didn’t, there is just tons of leftover uncut fabric on all of the seams (which you can actually see through the dress).
The next issue, the hem, which you can see in most of the photos. It is so unbelievably long on the sides that it truly looks like I didn’t even bother to get it hemmed - I think the length might also be pushing the bottom of the dress up to contribute to the mermaid look. I actually text her Saturday night and asked if she only hemmed the front portion - she said she normally only does the ’step zone’ - again, is this normal? She did not touch the sides of the dress - I am only 5’4 and wearing 2 inch heels - I just find it so odd that she wouldn’t touch the sides of the hem, leaving SO much extra length. She also did not hem the 2 slips underneath - they are so long and I trip over them when I walk. The length of the straps are also not the same now - the least of my worries but annoying non the less.
The 6th photo is just the dress when I first picked it up from the dress store. I have looked at NUMEROUS photos of girls in the same dress - none of them have the sides of their dress so long that it is almost folded up, it just barely touches the ground just as the front does. I included photos of their dress as well.
Ok so here is my dilemma - all of these issues and I paid $1300 in alterations. Only hemmed the very front, unknown creasing in my waist/hip area, uncut fabric on the seams, pulling in at my knees, left the slips un-hemmed and un-even straps.
The dress has to be fixed but I am extremely worried to take it back to her but I cannot justify the fact that I gave someone $1300 to have all of these issues.

Are these issues common in wedding gown alterations? How do I proceed when I really do not want to take the dress back to her? Do I go somewhere else and just throw away $1300?


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12 Comments

Latest activity by Laura, on February 17, 2020 at 5:11 PM
  • N
    VIP September 2020
    Neeva ·
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    I would definitely go somewhere else and get a second opinion.

    I don't think that your needs are being addressed and this bunching is for sure evident and something that needs resolution. I'm not sure if you can trust the current one to do a great job with this and you don't want to have her mess it up more! Good luck!

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  • Givemeallthepups
    Expert February 2020
    Givemeallthepups ·
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    Eek. I’m sorry you’re having to deal with this. I think your unaltered dress fits better than the altered dress. I have no practical advice on most of the alterations but the gemming was definite botched job.


    My person kept the back of the train the same length but did hem sides so there was a transition between the front the was gemmed and the full length train. She also definitely should have hemmed the under layers of your dress.
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  • Meghan
    Master October 2019
    Meghan ·
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    I agree with Neeva. The bunching in the front is not correct and needs to be addressed. I had a fit and flare dress and mine did not do that. I would seek a second opinion.

    Beautiful dress, by the way!

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  • Lacy
    Savvy June 2020
    Lacy ·
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    I absolutely agree that my unaltered dress looks better!

    I have literally been looking up tons of long trains to see if for some reason the sides are left un-hemmed but they ALL appear to be hemmed, just leaving the train untouched which is what you did. Makes total sense. Wouldn't a 'couture bridal tailor' do the same? What if I was only 5'1 , there would literally be almost a foot of untouched hem on the sides lol.


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  • Lacy
    Savvy June 2020
    Lacy ·
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    Yep and tons of other girls with my exact same dress didn't appear to have this issue either ugh. I am definitely getting a second opinion but do I just not say anything to her and let $1300 go to waste? Honestly if I only spent $500, I'd say forget it and just go somewhere else but $1300 really hurts lol. Especially because I was willing to spend this amount of money thinking I had someone so experienced. I am not letting her fix it regardless but I don't know, do I ask for a partial refund? I don't know so hard ughhhh.

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  • Lacy
    Savvy June 2020
    Lacy ·
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    Ya I definitely don't want her touching it but I hate to throw away $1300 so I don't know, do I ask for a refund after getting a 2nd opinion? If it was only like $500 i'd just walk away but $1300 is rough. I'm definitely scheduling an appointment with a new seamstress. What a mess :/

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  • N
    VIP September 2020
    Neeva ·
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    I know the money and time is the worst BUT a lot of us have been through something similar. I had to fire my first DJ and lost money because I knew he wasn't the right fit for our wedding. Ultimately, even though I lost money, I gained peace of mind and that can't be valued enough!

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  • Meghan
    Master October 2019
    Meghan ·
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    $1300?!?!? OMG that is outrageous! My alterations cost nowhere near that. I would absolutely tell her you are very unhappy with how your dress turned out and (almost) demand some sort of refund! Let her know you plan on going elsewhere to have it fixed and you feel you are entitled to some of your money back. Most people in that line of work are willing to work with you because they don't want you to leave terrible reviews about them because reviews are how they stay in business.

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  • Lacy
    Savvy June 2020
    Lacy ·
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    I know, it's almost half of what I spent on the dress. I went to her and was willing to spend the $1300 in hopes of NOT dealing with this. Besides being extremely unhappy with my dress, I am more unhappy with the fact that I spent this much money and these are the results. I also don't think I am unreasonable in thinking there are issues with the dress. She has TONS of 5 star reviews but she has a lot going on in her life, nothing serious that should effect her work but I think things that maybe easily distract her? I actually really like her as a person so it puts me in an odd situation, especially when I am not normally one to complain BUT $1300 and it's my wedding dress changes the situation a bit. I am worried she is going to tell me she'd rather try to fix it than give me money back but how could I let her touch it again when it turned out this way the first time. I've never had to ask someone (other than a big company) for a refund on something like this. I mean I'm just hoping someone else can even fix it at this point also.

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  • Meghan
    Master October 2019
    Meghan ·
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    I don't think you are being unreasonable at all. Stand your ground on this one.

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  • Lauren
    VIP February 2020
    Lauren ·
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    You have a beautiful dress! Like others said, it shouldn't bunch like that in the front. I'm so sorry you're going through this! I would absolutely tell her you're unhappy with it. $1,300 is a crazy amount of money for alterations to be unhappy! My dress is super detailed and had a lot of things done to it, and my alterations were only $310 and came out perfectly.

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  • Laura
    Super September 2026
    Laura ·
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    I agree this is not acceptable. Yes, only hemming the step box is appropriate. But given there is a transition. What does the hem look like groom the side when it's hung up. The creases must be fixed.
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