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Desiree
Super July 2018

A unexpected gift from capital one bank!

Desiree, on May 29, 2016 at 6:45 PM Posted in Community Conversations 0 15

So I've been going through hell to get my money back on my credit card because of it works! Charging my card over 100$ that I was saving for my invitations. After speaking to a manager for capital one who tried her best since the investigation is on going. But, any way she credited some of my money so that I was able to buy them. I of course missed the sale and now have to wait to purchase them. But, received this from Amazon today! I was so in shock that she sent me a wedding gift. I've been super emotional lately and this almost sent me into tears. For someone who doesn't know me to send to me a gift for my special day lets me know there are people in the world that are still kind.


15 Comments

Latest activity by FutureMrsLopez, on May 30, 2016 at 1:53 AM
  • klimberkat
    VIP August 2016
    klimberkat ·
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    Now THAT is customer service!

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  • Uny Bride
    Super June 2016
    Uny Bride ·
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    Wow!!!! Just melts the heart.

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  • Rockies_bride
    Dedicated June 2017
    Rockies_bride ·
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    That is awesome Smiley smile Im kinda jealous of that frame though, it's so kute Smiley smile a simple act of kindness is all it takes sometimes.

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  • Desiree
    Super July 2018
    Desiree ·
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    That's beyond customer service! Lol

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  • Sour shoes
    VIP September 2017
    Sour shoes ·
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    That's awesome. Love hearing stories like this.

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  • melanie
    Master August 2017
    melanie ·
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    That's so nice

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  • Desiree
    Super July 2018
    Desiree ·
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    Definitely makes me even more excited, if that's even possible

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  • OG Dianna
    Master March 2017
    OG Dianna ·
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    That's awesome :-)

    Definitely a fan of Capital One. After purchasing my wedding dress, there was a hold on my credit card since it was such a large amount and they thought it might be fraud. Had to call in and explain the situation and they gave me a $15 credit as a congrats on the engagement.

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  • Alexandra
    Expert July 2020
    Alexandra ·
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    That is awesome customer service!!!

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  • Desiree
    Super July 2018
    Desiree ·
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    @dianna that is awesome !!

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  • T&T Mrs C
    Master August 2016
    T&T Mrs C ·
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    Awe this is amazing!! Truly shows there are some awesome people out there with a huge heart!!

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  • M
    VIP September 2016
    MrsInSeptember ·
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    Awww so sweet!

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  • Amy
    Super December 2016
    Amy ·
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    That lady deserves to be promoted and for you to become her new best friend. Lol wow! That's awesome!

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  • Future Mrs. Glace
    Devoted October 2017
    Future Mrs. Glace ·
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    Sooo sweet

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  • F
    Expert October 2016
    FutureMrsLopez ·
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    Wow! This was so awesome! So kind of the person who sent this gift.

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