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Willow Oaks Country Club Reviews

Willow Oaks Country Club

Willow Oaks Country Club

Richmond, VA
4.9 out of 5 rating, 20 Reviews
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Reviews

4.9 out of 5 rating
4.9 out of 5 rating
20 Reviews
98% recommend it
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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Awards

20
  • Karen
    Karen D. Sent on 10/15/2023
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    The best wedding experience!

    I LOVED having my wedding at Willow Oaks. Susan is amazing and I cannot praise her enough. I knew from our venue tour it felt right to have our reception at Willow Oaks. The space was beautiful and flowed nicely. The staff working our wedding were friendly and professional. There was a tropical storm on our wedding day so we had to make rain changes, and Susan handled everything, including coordinating with our vendors, so beautifully! Many of our guests raved about the food. Susan and Braden were accommodating and helpful. I wish I could get married again and relive the day at Willow Oaks! I highly recommend this venue. They make it so easy for the bride & groom to have an unforgettable wedding.
  • Emily
    Emily Sent on 09/15/2021
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    Susan is amazing!

    Where do I even start! Susan is literally a wedding coordinating angel. She is absolutely meant to be in this industry! She radiates joy and kindness every time you see her and makes the entire process of planning a wedding SO smooth! Not only is she great with communication, you can tell she genuinely cares about each of her couple's having a perfect wedding day! On top of how amazing Susan is, every other person we came in contact with during our wedding planning process at Willow Oaks was friendly and kind! The venue is beautiful and our guests are still talking about how the food was the best wedding food they've ever had! If you are considering this venue, look no further!!! Thank you Susan + Willow Oaks!!
  • M
    Morgan S. Sent on 10/13/2020
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    So. Absolutely. Incredible.

    Susan is an absolute angel and held my hand throughout the entire process. We had to reschedule the wedding due to COVID, and Willow Oaks was more than accommodating. It ended up pouring all weekend due to a hurricane, and Susan was responsive and ever so helpful in getting a rain plan set up. Willow Oaks had a ton of staff for us the night of, and the Bridal Attendant Jackie was an angel. Cannot say enough good things. THANK YOU WILLOW OAKS.
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  • Kelsey
    Kelsey Sent on 11/21/2018
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    Everything was PERFECT!

    I want to start by saying that Susan Birckhead, the Catering Director at Willow Oaks, is a godsend. There are SO MANY reasons to choose Willow Oaks as your wedding venue, but she is by far and away the best one.

    The area surrounding the club is absolutely breathtaking, especially in the fall. The trees all around the club really showcase Virginia’s vibrant fall colors in all of their splendor. When we first toured the venue, the only concern I had aesthetically speaking was inside of the clubhouse. However, Susan assured me that they were renovating these things in the months to come. Sure enough, the inside is beautiful now. It features neutral colors that suit any color scheme.

    Aside from how beautiful the venue is, the service is even more incredible. Every time we went there to show the venue to our friends and family, every single staff member we encountered was not only pleasant, but went out of their way to make sure we were taken care of. Did I mention that Susan is the best human on the planet? As an example - something that was incredibly important to my now-husband and me was that our dogs be part of our big day. Unlike ANY other venue we toured, not only did Susan allow us to bring our dogs - she was completely THRILLED to let them be a part of our ceremony. She even allowed them to hang out (not in a crate) with us while we got ready. This meant that I had my fur babies with me while I got my hair and makeup done and got dressed, and it made for some SUPER cute photos. This was just one of the hundred ways Susan made me feel comfortable, confident, and relaxed. Emily, our day-of coordinator was amazing, on top of it, also loved our dogs, and made sure everything happened exactly as I wanted it. Between her, Susan, and the rest of the WOCC staff, not a single wish of mine went ungranted that day. They even sent us home with a WOCC cooler packed with goodies and food for that night in case we got hungry. I never imagined that we would have a staff that cared so much about us, our big day, and our guests. Half of the staff cried during our vows, and then got teary-eyed again during toasts. This is a group of genuine people who do whatever they can to make sure their guests are not just satisfied, but happy and having a great time.

    In addition to all of these incredible things, Willow Oaks was also the most affordable option of the venues we toured. Not to mention, their package included everything - delicious food options, an extensive and inclusive bar package (that they’re already staffed to serve, mind you), the wonderful works of Susan, a day-of coordinator, and an entire staff to make sure everything you want goes off without a hitch. Their staff set up ALL of our decor, they served the wedding party in a plethora of ways, and they took great care of our other vendors. They had a pretty great selection of decor that they offered to let us use as part of our package, including a bird cage, easels for signage, table mirrors, and even framed table numbers.

    I am genuinely thrilled with our selection of venue. We had ZERO issues through the entire process, from booking to the day after. Everyone accommodated us in every way we could have asked for and went above and beyond the call of duty. I cannot recommend this place enough, and neither can my in-laws. Do yourself a favor and tour this astounding venue - especially if you’re looking for somewhere to get married.
  • J
    Julie Sent on 07/11/2018
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    We cannot say enough good things about Willow Oaks Country Club. Susan is great, the food is great, the place is beautiful (especially post their renovations). It was the perfect day.
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    Anna Sent on 12/06/2016
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    I had my reception at Willow Oaks and was so happy with the outcome. The food was delicious, the staff friendly and the room looked beautiful. Working with them was easy and fun and my reception was exactly what I wanted.
  • User4341001 Sent on 07/11/2015
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    I never thought that I would have my wedding reception at a country club. But after we met Sherri and spending a little time on the grounds, we were caught off guard by how much we loved it and how "right" it felt. On the day of, everything, indeed, was "right."

    Willow Oaks is beautiful. I was drawn to it for its understated elegance. The original clubhouse was an 18th century home relocated from NC, and the colonial aesthetic has been extended throughout the newer areas, giving it a "very Richmond" feel: colonial, historic, elegant, but never over the top. I love the color scheme of the three reception rooms, and the main parlor with the piano is so pretty.

    For a reception, the three rooms flow nicely into each other so that everyone feels united no matter where they sit, but still offers enough space so that if anyone wants to get away from the loud music, they can. It's a space that can fit over 200 guests but still have it feel like an intimate affair.

    The patio is a gem. It's huge and has sweeping views of the golf course. Depending on how full the trees are, you can see the James. It's great for the cocktail hour, and we had people enjoying it for most of the night.

    But what makes it all really worth it is the staff. Sherri was our main point of contact, but we worked with a few other members of the staff throughout the process, and each one was incredibly professional, knowledgeable, and gracious. I was planning the wedding long-distance, and as soon as I met Sherri, I knew I could trust her. She's so good at what she does, and her thoroughness makes her like a pseudo wedding planner, ensuring that you haven't forgotten any details. On the day of, when we arrived, she couldn't have been better at putting us at ease. We felt so taken care of; didn't have to worry about a thing. Emily, who works
  • User4340999 Sent on 02/15/2015
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    Our wedding ceremony and reception was simply amazing at Willow Oaks! Everything from the beautiful venue, to the sweet and helpful event staff and event planners, to the delicious food! Such a memorable day! I highly recommend!
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    Sheena Sent on 10/23/2013
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    I had my wedding and reception here and I was very happy with how everything turned out. The employees at this country club really do go above and beyond to provide you with anything you may need not to mention the country club itself is beautiful. I highly recommend this venue.
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    Lauren Sent on 10/04/2012
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    Beautiful place for our ceremony and reception! Amazing food!
  • K
    Kate Sent on 07/31/2012
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    Willow Oaks saved my wedding. Due to the awful Richmond storms, Willow Oaks unfortunately lost power, but with their connections, I was able to change my venue, and they did all of the coordination. I still wish I would have had my wedding at Willow Oaks though, because their location is gorgeous and the food is uber yummy! And best of all, they are affordable and very respectful and professional.
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    Ester Sent on 06/07/2012
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    -From the very first time we came to see the Willow Oaks Country Club, to the moment we left the reception the service and attention was consistent and simply amazing. All our friends and family were very happy with the food, the set-up and the bridal consultant was outstanding at keeping us on schedule and making the whole night run smoothly, everything went just as we wanted :)
  • K
    K Sent on 12/30/2011
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    Willow Oaks Country Club is a location with history, elegance and charm. Having the wedding ceremony and reception in one location was not only convenient for our wedding party and vendors but, most importantly, our many out-of-town guests. The entire special events staff worked professionally and cohesively to ensure all tasks ran smoothly and seamlessly. The chef and his staff met our requests wonderfully. Regardless of our requests or questions, every WOCC staff member was consistently professional and helpful. Our guests had a truly enjoyable time as a result of great service, food, drinks and how wonderful everything came together. This is one venue to consider!
  • H
    Heather Sent on 09/07/2010
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    Willow Oaks did a fantastic job with everything from the bridal consultant to the food. There were no complaint about them. They did everything I asked and were not "seen" at the wedding. I would highly recommend Abby as well as the catering director!
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    Barbara Sent on 11/05/2010
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    The setting was beautiful, the service was flawless, the staff was so helpful, and the food was spectacular! Willow Oaks did more than they could to make the evening one we will never forget. A wonderful place to have a wedding reception! We ordered chair covers and sashes from and outside vendor and they were delivered to Willow Oaks creased and totally unusable. Instead of troubling me with those details, Willow Oaks purchased irons and steamers and hired extra employees to press 200 chair covers and ties so that the evening would be as wonderful as we hoped. The took care of every detail and there was nothing to worry about. They could not have done more and thanks to the amazing staff aa Willow Oaks, it was truly an incredible wedding!
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    Allison Sent on 10/01/2018
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    I had my wedding reception at Willow Oaks Country Club and it was BEYOND PERFECT. Susan, the coordinator, had everything taken care of and was able to really steer me in the right direction during the planning process. We got to use the venue to get ready even though we had our ceremony elsewhere and they had champagne, lunch, and snacks all day for the bride and bridal party. Susan and her team did all the setup for the reception and I wasn't worried about anything. The food is DELICIOUS and a great bar selection. Willow Oaks really is the perfect place for a luxury indoor/outdoor all-inclusive venue for a relatively affordable price.
  • Lizzie
    Lizzie Sent on 04/03/2017
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    Willow Oaks truly allowed us to enjoy our wedding weekend and reception, as they saw to every detail leading up to the big day. It was an ideal venue for planning from out of town, with catering, bar service, and items that might otherwise be rented all in one place. Although the wedding coordinator changed only a few weeks before our date, her replacement Susan was well-transitioned and on top of everything the day-of. The staff were helpful and friendly, and we couldn't have asked for a more scenic reception. The patio was great even on a chilly day with the addition of fire pits. Our guests loved the signature cocktail!
  • User4340995 Sent on 09/08/2013
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    Sherri, the wedding coordinator, was fantastic. She was willing to try all of my ideas and incorporate what I wanted into my special day. She was there all day the day of the wedding and left around 8:00 after all the major coordination was through. The room where the bridal party gets ready is perfect!! Also, the chef prepared us snacks like wraps and sandwiches as well as a variety of soda's.

    I highly recommend renting reception chairs because WOCC uses old, maroon colored chairs that stick out like sore thumbs. Other then that, this venue was PHENOMENAL!!
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    Miranda Sent on 11/23/2015
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    I never saw myself getting married at a country club, but I fell in love with Willow Oaks' colonial charm, outdoor patio for the ceremony, and their staff. The patio for the ceremony was just perfect - beautiful view, looked GREAT in photos! They have this great room in the "old house" that has so much character and was fantastic for getting ready. (Also fun for pictures!) The reception rooms are wonderful - it's technically 3 rooms, but they really flow and give you a TON of space without feeling separated! They also have the outdoor patio with tables and rocking chairs, where they put lanterns and such - guests really enjoyed that!

    That said, a couple things I'd consider:
    * You CANNOT use sparklers. So if you have your heart set on that perfect departure with sparklers, look elsewhere.

    If food is important to you, you may want to look elsewhere - you do have to use their catering, which was pretty mediocre. We did the heavy hors d'oeuvres option, and it was okay at the tasting, but sorta disappointing at the wedding. Not really hot. Nothing your guests are going to rave about, but they didn't complain either.

    I originally booked with Sherri, who was amazing! Professional, gracious, and walked me through every detail - I trusted her completely! Unfortunately, she left midway through planning our wedding, and her replacement was just okay. We were not overly impressed with her management of the rehearsal/wedding day. She was fine for coordinating vendors (DJ, florist, cake, musicians) on the wedding day, setting up our decorations, but sort of disappeared during our rehearsal, and directed guests sort of oddly before the wedding, argued with my mother in law about seating. I would maybe recommend a day of planner or have a friend/family member you trust run the ceremony! (Even though they say they will do that for you.)

    That said, I had a great wedding day, I have beautiful pictures, and the guests really enjoyed the venue!
  • Kirsten
    Kirsten Sent on 01/16/2012
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    Beautiful venue, great food, good times!
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