What's The O'ccasion Wedding & Event Planning Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
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![Kayla]()
Kayla Sent on 11/06/2023Amazing experience
⭐️⭐️⭐️⭐️⭐️
5 stars isn’t enough to rate my experience with Ophelia. Ophelia with What’s the O’cassion was nothing short of amazing. From the very beginning Ophelia and I instantly clicked, a true match made in heaven. She seamlessly connected me with the most incredible vendors and created a POWERHOUSE team for our wedding day. Throughout the entire process, Ophelia's unwavering support ensured I remained calm and confident, always putting our best interests at heart. Our wedding day was truly a dream come true, thanks to Ophelia's exceptional guidance, professionalism and expertise. I would recommend Ophelia to anyone, she the woman to get the job done and she’s going to get it done right. I’m looking forward to the next event that I get to work with Ophelia and her incredible team! -
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Abi E. Sent on 09/10/2023
One of the best in the business!
Ophelia and her team are exceptional. Our venue absolutely loved working with her, due to her professionalism and communication. The quality of her work is also obvious in the fantastic vendors she used. The caterer, bartender, drape and lighting, and decorators were equally as wonderful. We wish all our clients were as easy to work with as Ophelia. Thanks for everything! -
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![Tayla]()
Tayla Sent on 07/19/2023Great Service
Ophelia and her team was the best. The day of the ceremony she wore many hats and handle ever obstacle that came her way. I didn’t have to worry about anything. Honestly it was a relief because on that day I just wanted to be a bride and her team made sure of that 🤍🤍 -
Robert Sent on 03/14/2023
Engagement Proposal
Ophelia was exceptional, I reached out to her to help plan my proposal with only a week's notice. Ophelia was very punctual, professional, and was very responsive. As soon as I officially booked Ophelia she got straight to work. I didn't have to check-in with her or ask her for any updates, she was on top of everything. When I arrived the day of the proposal, the vision I painted for Ophelia to create, exceeded my expectations and most of all my fiancée's.. 10/10 Recommend -
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Kiara Sent on 10/24/2022
WTO is there for you!
I just want to say Thank You to the WTO team. Ophelia did her thing with making sure everyone sucks was in a row. She did an amazing job making sure we had everything how we wanted and then some. When it was getting close to the wedding she was right there when I needed her. Answering all questions, comments, and concerns. Love her. -
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![Ms.]()
Ms. P. Sent on 10/04/2022Prefect Planner
Very professional and calm. Mrs. O handled her business. I will refer her to many potential clients.
She and her staff did an amazing job. The weather wasn't perfect but, "The O'ccasions Wedding & Event Planning was!! -
![Natara]()
Natara Sent on 07/25/2022High Quality, First class event planning!
10 out of 10 from beginning to end! Every detail of this event was planned with so much thought and care. The details fit my personality perfectly. The process was easy. I had no stress at all. There is a timeline that is used and a communication hub with all information related to your event. I loved this tool. He helped me to see the plan and fully trust WTO to execute. And, Ophelia and her team did not disappoint! -
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![Cecil]()
Cecil Sent on 07/20/2022Expectations exceeded
If I could give Ophelia 100 stars I would!!! I had the pleasure of working with her and her team for a wedding she planned! She recommended my company to design the event. The entire process from the beginning was top tier!! I mostly enjoyed how Ophelia used effective communication with her vendors.. Just on top of every single detail!! She’s is definitely a gem to the wedding world! -
![Jade]()
Jade Sent on 06/07/2022The best wedding coordinator!
I started planning my wedding with no clue as to what I was doing. My mother-in-law recommended Ophelia to be our coordinator. It was the best decision ever! Ophelia and WTO were amazing! She was there every step of the way and went above and beyond her duties! The day of my wedding went so smoothly thanks to her and her team! I can't thank her enough for all the hard work she put in! She is definitely the go to person for all things wedding! -
![Javaughn]()
Javaughn Sent on 04/27/2022Destination Wedding Planning
Ophelia and her assistant Jasmine were amazing and did a great job alleviating the intense stress that comes with wedding planning. We did a destination wedding in Jamaica. In the midst of a pandemic with absolutely no in-person meetings, WTO handled all of the intricate details and negotiating that comes along with planning destination wedding, including vendors. WTO's communication, professionalism, transparency, and overall willingness to prioritize our desires for the wedding helped make this event the destination wedding of our dreams. We were reassured at every point throughout the planning process that WTO was executing our vision for our wedding gracefully. -
![Ariel]()
Ariel Sent on 10/20/2021Simply amazing!!
Ophelia is the best wedding planner EVER!!!! When my husband and I first met her. She was so warm, kind, and friendly and was so quick to pay attention to every detail that we wanted and need. Based off of that I knew she was going to be our Wedding planner. She has help us a lot every step of the way. From the start of finding us different designers to accommodate our cost to two days before my wedding giving birth from a hospital bed and still checking to see if we have everything we need. Ophelia and her team are wonderful and I will be glad to have her help with future events. -
![Janaye]()
Janaye Sent on 07/11/2021We Couldn't Have Done It Without Her!
We hired Ophelia and her team for our May 2021 microwedding and month of planning. I wish I could scream from the rooftops how amazing Ophelia is. We met and there was an instant connection and we knew we wanted to use her services. I knew a good bit about what I wanted and planned for our wedding after our replan. I thought I could do most of it myself, but she brought so much to the table! From great vendor and decor recommendations to keeping me on my timeline to asking about things I had not/would not have thought about to helping us arrange all of my flowers and keep vendor shenanigans at a minimum - she was truly phenomenal. She will listen if you just need to vent, and make you feel like everything is okay, and most important she will make sure everything actually is okay!
Ophelia was always responsive and easy to talk ideas or concerns through with. Many times, she'd understand what I was trying to say way better than I could explain. Being able to utilize her for help communicating with vendors was a blessing and a huge burden off of my shoulders. She was dynamite our entire wedding weekend. From hanging out with my dad and I when I fell ill to making sure the rehearsal and rehearsal dinner went seamlessly. For the ceremony, she turned this giant empty space into the most beautiful ceremony site and something I hadn’t pictured in our wildest dreams. She was so chill (prayed with me the morning of) and calmed our nerves for us.
I felt that I could totally leave all vendor matters to her, which was a huge stress relief and she only included us when she absolutely had to. Throughout the month of our wedding, Ophelia was very communicative and, overall, just great – and fun! – to work with.
We've been married for three weeks now, and we still talk on a regular basis.She’s moved from being just our wedding planner to being a friend. Working with Ophelia was like working with a good friend, and I am incredibly thankful to have had the chance to do so. She has a gift and we’re eternally grateful that we got to experience it. We recommend her with the utmost confidence and cannot imagine anyone better to help with your special day!
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![Keiara]()
Keiara Sent on 04/28/2021Wedding Planning
Wedding planners have the ability to play a large role in stress management before and after weddings. I was not satisfied with the way situations were handled on our wedding day or afterwards. As a bride on their wedding day, I experienced immense stress due to lack of a time line being followed and communicated. Moments before I walked down the aisle, I was making sure and locating the the rings, flowers, and flower basket for my ring bearer and flower girl. More money was spent on photography due to lack of communication and scheduling. I received an invoice after my wedding from another vendor--when asking the planner about it, I was met with perceived defense and attitude instead of accountability. As the bride, the management of vendors the day of our ceremony was not my job. Therefore to be met with defense when assessing the reason for a new invoice was extremely unfortunate and unnecessary. I don't have nor will I receive our unity candles from our ceremony. I was told I didn't have to buy our unity candles because it was "taken care of", but if I would have known a planner would keep our unity candles (that have no meaning to a planner) I would have happily purchased them myself. I didn't ask for it to be a "gift", but extremely disappointed that my husband and I will never have our unity candle in our home and possession.
Due to my personality, I most likely would have let this slide if I felt that there was a sense of care, accountability, and/or empathy. My experience has not been positive since my wedding day. I have only received passiveness, attitude, and stonewalling. Leaving an impact on our honeymoon and the honeymoon stage of our marriage.
In short, I understand the difficulty of being a business owner, but customer service and how you treat people goes A LONG way. Especially with an investment as large as a wedding.
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