Westgate Hotel Reviews

Vanessa was so easy to work with. She made everything so easy to understand worked with us to make sure we had everything we wanted for our wedding day! I could not recommend the westgate enough for your wedding venue! From the hotel, staff, food, decor and royal style it just was amazing! You truly feel like you were transported to Versailles in France! We enjoyed working with the Westgate hotel and can’t wait to come back to celebrate our anniversary next year! Love love love!!! The Sweeneys! :)

WOW! How do I even begin this review? The Westgate Hotel and its staff are truly exceptional. I honestly believe it is a hidden gem in San Diego and far superior to so many other venues. I felt lucky to have found it and would wholeheartedly recommend it to anyone who is getting married and loves the French antique style. You feel like you have been transported to France and their attention to detail regarding their décor is breathtaking.
My husband and I were due to be married April 2020 and we ended up needing to cancel due to COVID. Vanessa Saenz, who was our catering sales manager, was lovely and she is HANDS DOWN the best. We had to reschedule 4 times and finally landed on April 2022. Throughout all this rescheduling, Vanessa and The Westgate remained so helpful and understanding. Their level of professionalism is second to none. I also changed my mind frequently for our ceremony location (indoor vs outdoor) and she remained so patient. From start to finish, Vanessa, was exceptional. She worked with us diligently on our new date, tastings, menu choices, special requests, etc. She is incredibly detail oriented, professional, and diligent. I always felt like Vanessa had our back and would advocate for us.
Our wedding itself was quite complicated as we had a more involved Persian ceremony which required many hours for set up (more than traditional ceremonies). Vanessa worked with my planner to ensure that we would have the time to do a thorough set up. The result was breathtaking and, as the bride, I could not have been happier with the outcome. The reception was also stunning, and I know that Vanessa and her staff's handwork certainly helped us achieve our vision. Our wedding also happened to be the same weekend as Easter. The hotel did such an excellent job with out wedding that I didn’t even remember we happened to have our wedding on one of their busiest weekends. The entire evening was seamless.
A note on dinner and cocktail hour as well – EVERY SINGLE guest I personally spoke with absolutely raved about how delicious the hotel’s dinner and tray passed hors d'oeuvres were. Their Executive Chef, Fabrice Hardel, and his staff, did a FANTASTIC job for our wedding. I recall being in love with their dining when we were there for our tasting. Often, hotel venues fall short on catering, this certainly was not the case for the Westgate.
All our guests also had wonderful things to say about the hotel and its staff. The hotel has beautiful rooms, thoughtful staff members, charm, and world class hospitality. I worked closely with Ashley and Jesus as well for our room block and they were always warm, friendly, attentive, and helpful. A special thank you to them as well!
Last, we also had our rehearsal lunch at The Westgate which was an excellent choice. We booked one of their beautiful private rooms and their lunch menu was spectacular. We very much enjoyed the convenience of having lunch at the hotel and I would recommend this as well.
Vanessa and the staff at The Westgate took an event that usually is quite stressful and made it fun and enjoyable for my husband and our families. I will forever be grateful to them and have the fondest memories of our wedding there. If you have not seen this venue do yourself a favor and set up a tour. You will not be disappointed!

Vanessa is the catering manager and the main contact for helping with weddings. The entire staff including Vanessa were so helpful and sweet. They made the wedding process so easy and flawless. It is such a beautiful ballroom and overall venue and they offered AMAZING prices for guests for our wedding. Would recommend this venue to anyone. Super class and magical !

My wedding reception was absolutely beautiful , seemless, and Vanessa the even coordinator for the Westgate Hotel worked well with my wedding coordinator. Vanessa was very easy to communicate with and made everything go so smooth. The food was so delicious and service was excellent. I recommend having your wedding here.

The entire process from touring to the actual wedding day was amazing!! I couldn’t recommend this place more! Our guests were so impressed with the venue and just how gorgeous it was. The staff was incredible, Vanessa was so helpful with answering all my questions and her communication was great. Our wedding was a dream and couldn’t have asked for a better venue!

From the second we entered the Westgate we were impressed. We were given a warm welcome from all the staff and especially Vanessa. I can't say more about her professionalism, efficiency and kindness. She was always prepared and even one step above with everything. She took all of our ideas and made them happen so we were able to pull off the dream wedding for our daughter. Vanessa was so easy to work with and replied immediately to any questions we had or concerns. She was absolutely amazing!
The Westgate was the perfect place for the wedding. All of the guests raved about the gorgeous venue, classy room accommodations, delicious food, and friendly service they experienced while there.
I would highly recommend the Westgate for wedding or any events!

Let me start by saying that our wedding venue canceled a week before our wedding. #Covidweddings are no joke. When I frantically sent an email to the Westgate, I thought there was zero chance our date would be available. But then, by some cosmic intervention and universal grace, Lorena emailed me that they had the date available!

First of all, take one look at the photos of the Westgate Hotel. It’s literally that gorgeous in person! But looks alone weren’t what blew us away.

Lorena and her team went above and beyond to accommodate us and our families. Because of COVID, we weren't able to have a reception in one of the banquet rooms. Their idea? Rent out the top-floor suite for an intimate dinner. Lorena and team are brilliant and the fact that they offered us this option was astonishing.

We kept thinking: what's the catch? Well, after having our wedding there and being utterly blown away, I can honestly report that there is no catch, just a stunningly gorgeous venue and happy, helpful, attentive, expectation-exceeding staff.

I have personally never received such incredible treatment from hotel staff. Not did they give us the top floor governor’s suite for our small reception, but they bent over backward to help set it up exactly how we envisioned, let us in the room to decorate, and ensure that our every need was tended to.

Lorena was able to anticipate everything we’d need long before I thought of it. I’m just utterly in disbelief that we got to have our wedding day here. We felt like a royal wedding; the opulent decor, the attentive staff, the fine dining — everything went off without a hitch. Our families were blown away too, in disbelief that we were able to squeeze in just a WEEK before our wedding.

There really aren’t enough positive words I can say about our experience having our wedding at the Westgate. Having our first venue cancel ended up being the best gift ever because somehow, we stumbled into a luxurious Parisian hotel that was actually more affordable than our first venue!

We can’t thank Lorena and the Westgate Hotel staff enough for making our day one we’ll never forget. We can't wait to come back and stay for our one-year anniversary! We feel like it's really special because now Westgate is part of our story, and we'll always come back to celebrate our marriage and relive the joy of our special day.

Thank you Westgate Hotel for making our dreams come true!

We just had our wedding 3-14-20. Vanessa the catering sales manger made my experience so easy and memorable. I’m a very picky and indecisive person but she was always very professional and understanding with any of my changes. Unfortunately the week of my wedding it was a very rainy week so the day before our wedding we had to make the decision to change our ceremony inside since it wouldn’t stop raining, long story short the day of my wedding it stopped raining and Vanessa knew how much I wanted my ceremony outside and last minute she made it happen. I was one happy bride!!! Our wedding was so beautiful we got so many compliments from our guest and even people that didn’t attend that just saw pictures. Vanessa and the the Westgate staff went above and beyond to make our day extra special and stress free. If your looking for a very elegant venue the Westgate hotel is the place for you not only are you getting excellent service but your getting Vanessa and she’s the best!!! Thank you Vanessa we couldn’t of done this without you.
The Clemons ❤️

Me and my Fiancé never felt this comfortable with any other vendors but Westgate! Jacqueline was very respectful and professional! Friendly and she actually cares about you. I'm about to sign a contract with them soon. I can't believe i found the venue of my dreams! Thanks to Westgate San Diego!

Where do we start? Vanessa came in a crucial time, I believe the Westgate recently hired her and from the beginning she has been a blessing to work with. She is absolutely diligent with everything she does. From our initial meeting, to the tasting, right down to dinner service on our wedding day. She gave us all options available and tried her best to customize it to our needs, which she achieved. She is also very experienced and knowledgable about weddings; often reminding us of things we could possibly miss. Weddings are always going to be stressful, but I was fortunate enough that nothing went wrong on my wedding day and it turned out to be better than I could imagine. The staff at Westgate was professional, hospitality was an all time high, the decor, cleanliness, food, choreography, had my guests all stunned. I absolutely made the right choice in choosing The Westgate. Thank you Vanessa for also being so respectful. I would absolutely highly recommend the Westgate.

Such a beautiful wedding venue!

Had my beautiful wedding at The Westgate and and I would do it all over again!!! Best experience and wonderful workers!! Thank you guys!!

We had our wedding at the Westgate hotel this March. What an amazing experience! First, Kristen, the catering sales manager was amazing! It was such a pleasure to work with her. She was so professional, knowledgeable and, most importantly, extremely helpful! She was a great communicator and would respond to our emails immediately! She made sure we had everything we asked for! The food was great! The stuff made sure our guests got served in a timely manner. Overall the Westgate hotel team have accommodated all our needs and desires! First class all the way! And the hotel itself is so gorgeous and luxurious! We couldn’t wish for anything better! Thanks to the Westgate hotel, our fairy tale wedding went flawlessly! P.S their wedding package prices are beyond reasonable!

Vendor to vendor, the Westgate Hotel was top notch! If you are Bride reading this you should know that the Westgate, specifically Kristen Dawson, was nothing short of professional, gracious and exceeded expectations. As a outside wedding coordinator, you never know what you are going to get when your client selects a venue, but you do know that you have to work with whomever you are dealt to make your clients wedding all they have dreamed it to be! From the first email I received from Kristen, I knew we were in good hands. Mind you, we had been in transition as the our contact prior had been promoted so we were already unsure... and yet, we were placed in the best hands. Kristen and her team of professionals worked with my staff and to make sure all the details were in order so when we arrived on site from Orange County we were confident our day was set to go. I look forward to working again at the Westgate and with Kristen and her staff. Thank you so much for your kind and professional and let's not forget to mention quaint and exquisite event space. You really have a top notch facility and we at Dalise Lindsay Events, look forward to coming back soon!

The entire bridal party, families and many out of town guests stayed at The Westgate for the weekend of my daughter's wedding. While ceremony and reception were offset in Balboa Park - the hotel provided the location for the important First Look as well as spectacular spaces for the bridal ready room and groomsmen room. Jennifer was a breeze to work with - and would give her our unqualified recommendation.

We loved working with Jennifer from the Westgate Hotel. Her attention to the clients and to us vendors was amazing. Really appreciated it.

We hosted our daughter's wedding ceremony and reception at the Westgate Hotel on June 14th. From the beginning and all the way through the planning process to the execution, this has been a flawless experience. Jennifer Emerzian, our sales manager has been a dream come true to work with. I have been planning events for many years and I can honestly state that Jennifer is a rare Gem. The hotel is exquisitely appointed and the perfect location for any elegant affair. The staff is professional, accommodating and extremely polite. We hosted our ceremony and reception in the Versailles Ballroom and could not have been more pleased. The space is absolutely stunning, and is the perfect backdrop for a wedding or corporate reception. I would highly recommend this venue again and again. Jennifer was spot on with everything, offering advice and suggestions that I had never considered. She answered all of my many emails with efficiently and was my saving grace in planning a beautiful event on short notice. I could not have asked for or expected anything more and am so grateful that Jen took such great care to ensure that my daughter's wedding was perfect. The execution was just as exceptional as the planning process. The "day of" event staff treated our guests as if they were royalty. Our guests were extremely impressed with their experience and the food was outstanding. No one had to ask for anything and the hotel staff went above and beyond to make our special day event more grand and beautiful. I highly recommend the Westgate Hotel. Whether you are planning a corporate or social event, or a weekend get-away, this is THE hotel in San Diego. Oh and the beds are like sleeping on a cloud!

Working as a wedding planner alongside Vanessa at the Westgate is a dream. She is very detail oriented, great at communicating, so helpful from start to finish and just incredibly nice! On top of that, the staff on site is equally lovely, supportive and always on top of things. They go above and beyond to make sure each of our weddings feel so special for our couples. I wholeheartedly recommend Vanessa and her team at this gorgeous hotel in Downtown, San Diego.

From start to finish we were taken back with the professionalism, kindness and pure joy of the staff at The Westgate. Our guests had even commented to us that the staff was so lovely and made their stay there feel warm and welcome. The Westgate is a beautiful venue for a reception, classy, timeless and elegant. The food was amazing! My husband and I are very particular about our meals, we admit ... Almost food snobs ... And our meals at the ceremony were mouthwatering! We had the halibut and the beef tenderloin served as our main entree at our reception and everyone raved about the meal. We will be returning as guests at The Westgate as we were so pleased with everything!

We loved our wedding at the Westgate Hotel. We opted for a brunch wedding (very affordable for what we received) where the ceremony and reception were in the same room and our guests could help themselves to the Sunday buffet. The food was amazing!!! Our guests many times said they have not enjoyed better food at any previous weddings. Also, the venue is gorgeous and the staff members (our contact was Jennifer Emerzian) were incredibly responsive both before, during, and after the wedding. There are lovely indoor and outdoor locations for taking pictures at the Westgate and our videographer also loved shooting our wedding here--every part of the hotel is lovely.

I had my baby shower at the Westgate and it was just beautiful! The service and staff were very helpful and professional. Jennifer the sales catering manager made it very easy for me to relax and not worry about anything leading up to the event. The hotel staff are very sweet and always had a helping hand to assist with anything and everything we needed the day of the event. I'm so happy I did my baby shower at this hotel!

Great people. Superb classy hotel. Excellent service

The Westgate Hotel is an amazing venue for weddings and events. The staff is highly professional and strive to work with your needs in helping to make your event a success. Jennifer Emerzian is the best event coordinator I have met and worked with, she always addressed our questions quickly and was extremely helpful for our special day and she always treated us with the utmost kindness!

Anna was nothing short of incredible. As a matter of fact, I think incredible is short of Anna.

Excellent venue for our daughter's wedding and guest gave such positive feedback about the accommodations, staff and food.
Our wedding coordinator was truly amazing to work with and she went above and beyond to make the day a very special celebration for the wedding couple.