Water's Edge Resort and Spa Reviews

Reviews
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Quality of service 4.8 out of 5 rating
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Average response time 4.8 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards










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Featured
Karen Sent on 10/21/20245 out of 5 rating-
Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beyond Our Dreams!
"5 stars...absolutely fantastic...so much fun...food was delicious...never knew there was a place like this...beautiful!" These were the comments from our guests, and we couldn't agree more! From start to finish, this was beyond our dreams for our daughter and son-in-law's wedding .Kara showed us what could be; Melody made it all happen; valets made the move in and out a breeze; bartenders were friendly, fast, and never a line; Klemens, and the entire food service team, were fabulous, responsive and friendly. There is literally no department at Waters Edge in Westbrook that does not exceed expectations; they know what you want, before you do; and they treat you like family. What a weekend!! THANK YOU ALL!!"5 stars...absolutely fantastic...so much fun...food was delicious...never knew there was a place like this...beautiful!" These were the comments from our guests, and we couldn't agree more! From start to finish, this was beyond our dreams for our daughter and son-in-law's wedding .Kara showed us what could be; Melody made it all happen; valets made the move in and out a breeze; bartenders were friendly, fast, and never a line; Klemens, and the entire food service team, were fabulous, responsive and friendly. There is literally no department at Waters Edge in Westbrook that does not exceed expectations; they know what you want, before you do; and they treat you like family. What a weekend!! THANK YOU ALL!!Water's Edge Resort and Spa's reply:
Thank you for your wonderful review! Your wedding was something out of a fairytale! Congratulations! -The Wedding Team -
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Maureen Sent on 04/12/20255 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Morgan-Sousa
Dear Melody,,
I wanted to tell you how extraordinarily pleased we were with the wedding at Watersedge. From accommodating the ‘mom coming with Flowers’ right before the ceremony and several nervous jitter meetings in between. Many phone calls and emails back-and-forth which were always answered immediately by you. On behalf of Yvonne and myself we just want to say a super. Thank you to you. You always had a smile on your face even though I knew at times, you probably were paddling like a duck, hoping that everything would go as we had planned. But you were the professional and we trusted in you to make the day amazingly perfect. Which you did. The ceremony accommodations were beautiful....Dear Melody,,
I wanted to tell you how extraordinarily pleased we were with the wedding at Watersedge. From accommodating the ‘mom coming with Flowers’ right before the ceremony and several nervous jitter meetings in between. Many phone calls and emails back-and-forth which were always answered immediately by you. On behalf of Yvonne and myself we just want to say a super. Thank you to you. You always had a smile on your face even though I knew at times, you probably were paddling like a duck, hoping that everything would go as we had planned. But you were the professional and we trusted in you to make the day amazingly perfect. Which you did. The ceremony accommodations were beautiful. The table placements, for the guests were spot on. And you moved the bouquets for both moms as requested. All in all it was a beautiful day. I can’t think of one thing that went wrong. And if it did, I didn’t notice. Which I guess makes it perfect. Thank you so much for all of your attentiveness and your fantastic personality. You made everything go smoothly.
You even came out to the car before the bride got out to see if we needed anything, which was very unexpected and appreciated because I did need a water badly. We had a great time and a great experience and will pass it on to any of my friends who have children getting married. It was definitely a smooth ride. Thank you for being you, I think if you were any other personality type, it might’ve gone differently. But you are so flexible and accommodating.
Thank you again,
Maureen -
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Anthony Sent on 11/13/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Amazing Experience
Everything about our experience at Water's Edge was incredible, between the food, views, and support from the team. All of this together helped to create our dream wedding and the weekend of our lives.
Lindsey, our coordinator, in particular was incredible to work with and was able to help alleviate a ton of stress from what is typically an incredibly stressful time.Everything about our experience at Water's Edge was incredible, between the food, views, and support from the team. All of this together helped to create our dream wedding and the weekend of our lives.
Lindsey, our coordinator, in particular was incredible to work with and was able to help alleviate a ton of stress from what is typically an incredibly stressful time.Water's Edge Resort and Spa's reply:
Thank you for your kind words! We are so happy to hear that Water's Edge set the scene for your dream wedding. Wishing you both the very best! - The Wedding Team
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Nicole Sent on 11/09/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
We had a wonderful experience!
We had the pleasure of working with Water's Edge Resort and Spa for a year and a half leading up to our wedding, and it was truly a fantastic experience. As busy professionals, we appreciated the convenience of having everything in one place – from food to cake to our welcome dinner. The staff went above and beyond, from Michael, our bartender, to Guillermo, who surprised us with a private set of cocktail hour snacks after the ceremony. Melody, our wedding coordinator, was great to work with every step of the way, keeping us on track with all the deadlines and always being responsive and helpful to our many questions.
Overall, our wedding day at Water's...We had the pleasure of working with Water's Edge Resort and Spa for a year and a half leading up to our wedding, and it was truly a fantastic experience. As busy professionals, we appreciated the convenience of having everything in one place – from food to cake to our welcome dinner. The staff went above and beyond, from Michael, our bartender, to Guillermo, who surprised us with a private set of cocktail hour snacks after the ceremony. Melody, our wedding coordinator, was great to work with every step of the way, keeping us on track with all the deadlines and always being responsive and helpful to our many questions.
Overall, our wedding day at Water's Edge Resort and Spa was nothing short of magical. The seamless coordination, delicious food, and attentive staff allowed us to fully enjoy every moment of our special day. We are grateful for the wonderful memories created at such a beautiful venue, and we highly recommend Water's Edge to any couple looking for a memorable, beautiful and low stress wedding experience.Water's Edge Resort and Spa's reply:
Thank you for your beautiful review! Congratulations on a wonderful life together! - The Wedding Team -
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Timothy Sent on 11/06/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Catherine and Timothy's Wedding
My wife and I had an amazing experience for our special day! Everyone tells you nightmares about the what if's and issues that can happen the day of your wedding, however, that was never a thought at Water's Edge. Everything went beautifully from start to finish. It was as if everything aligned on that day. From a gorgeous day in October, on the ocean and having everything going perfectly there was nothing more I could ask for. Highly recommend your special day here!My wife and I had an amazing experience for our special day! Everyone tells you nightmares about the what if's and issues that can happen the day of your wedding, however, that was never a thought at Water's Edge. Everything went beautifully from start to finish. It was as if everything aligned on that day. From a gorgeous day in October, on the ocean and having everything going perfectly there was nothing more I could ask for. Highly recommend your special day here!Water's Edge Resort and Spa's reply:
Thank you for your kind words! We are so happy to hear that your special day went perfectly and that everything came together as you envisioned. We truly appreciate your recommendation. Wishing you both a lifetime of happiness!- The Wedding Team
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Cali Sent on 11/05/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our dream wedding
We had an absolutely beautiful ceremony on the lawn with the water in the background. It was such a perfect day, and Melody and the Water’s Edge staff helped us every step of the way! They were also very accommodating for all of the special requests we had, like allowing us to have wristbands for the bad area after the reception to distinguish our wedding guests for the tab, and for bringing us pizza at the tail end of the reception. One thing that could’ve been a little better is the explanation of all the details of the ceremony at the rehearsal. For example, it wasn’t explained to us where exactly the bridesmaids should hold their flowers, and my...We had an absolutely beautiful ceremony on the lawn with the water in the background. It was such a perfect day, and Melody and the Water’s Edge staff helped us every step of the way! They were also very accommodating for all of the special requests we had, like allowing us to have wristbands for the bad area after the reception to distinguish our wedding guests for the tab, and for bringing us pizza at the tail end of the reception. One thing that could’ve been a little better is the explanation of all the details of the ceremony at the rehearsal. For example, it wasn’t explained to us where exactly the bridesmaids should hold their flowers, and my Maid of Honor wasn’t told to hand her flowers to the next bridesmaid while I hand her my flowers, and she wasn’t told to fix my dress. My dad also was unsure as to what he was supposed to do when he got me up to the alter. Other than that, everything was absolutely stunning and if you get married at Water’s Edge, I promise your vision will come to life!Water's Edge Resort and Spa's reply:
Thank you so much for your review! Our goal here at Water’s Edge is to create everlasting memories for our couples. Feedback always helps us improve for the next season. Congratulations! - The Wedding Team -
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Catherine Sent on 11/02/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
October wedding
Absolutely loved having our wedding here. Lindsey was amazing! Everyone was attentive& helpful. We are excited to be spending many anniversaries here.Absolutely loved having our wedding here. Lindsey was amazing! Everyone was attentive& helpful. We are excited to be spending many anniversaries here.-
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+4 photos
Water's Edge Resort and Spa's reply:
Thank you for the kind words! We are so happy you had a great wedding day & we look forward to celebrating many anniversaries with you! - The Wedding Team
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Quality of service
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Nicole Sent on 10/22/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everything we dreamed of!
Our wedding was everything we could've dreamed of! Leading up to the day Melody was very responsive to all of our questions and inquiries and on the day of the wedding she was very attentive and helpful! The weather was a bit iffy on our day and melody kept us in the loop on the plan the whole day. They did everything in their power to keep the ceremony outside which was our desire and it wound up being outside and on the lower lawn as planned which we were thrilled and very appreciative! The rest of the waters edge staff was incredible as well; they set up everything perfectly and were very helpful with moving everything from our...Our wedding was everything we could've dreamed of! Leading up to the day Melody was very responsive to all of our questions and inquiries and on the day of the wedding she was very attentive and helpful! The weather was a bit iffy on our day and melody kept us in the loop on the plan the whole day. They did everything in their power to keep the ceremony outside which was our desire and it wound up being outside and on the lower lawn as planned which we were thrilled and very appreciative! The rest of the waters edge staff was incredible as well; they set up everything perfectly and were very helpful with moving everything from our cars and dealing with guest inquiries. Grace was very attentive also to us during our reception which we are very appreciative of! Our wedding party was also raving about how attentive everyone was. They brought us down food and drinks from the cocktail hour when we were taking pictures which everyone was super thankful for! Overall, everything just ran so smoothly and we had the night we always dreamed of. Our guests had so many amazing compliments as well and loved the entire night! Thank you guys so much again!!Water's Edge Resort and Spa's reply:
Thank you for your review. Your kind words were nothing short of magical! To years of love and happiness! - The Wedding Team -
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Christina Sent on 10/17/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Outstanding from beginning to end
We can't say enough good things about our experience with Waters Edge. The venue was breathtaking, the food outstanding and most of all the entire staff was professional, courteous , and helpful. We are so appreciative we were able to have the wedding we dreamed of and for everyone there making it happen flawlessly.We can't say enough good things about our experience with Waters Edge. The venue was breathtaking, the food outstanding and most of all the entire staff was professional, courteous , and helpful. We are so appreciative we were able to have the wedding we dreamed of and for everyone there making it happen flawlessly.-
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+8 photos
Water's Edge Resort and Spa's reply:
Thank you for your review. Glad to hear it was all you dreamed of. It was our pleasure to make your day special. Wishing you nothing but love.- The Wedding Team -
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Cianna Sent on 10/16/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Magical Moments at Water's Edge
Water's Edge was perfect! The venue itself was stunning with incredible views, staff, and food. Our wedding manager, Melody, was incredibly accommodating, ensuring that every detail was taken care of. Our guests had a wonderful time, and we couldn't have asked for a better experience. We highly recommend Water's Edge to anyone looking for a beautiful and memorable wedding venue.Water's Edge was perfect! The venue itself was stunning with incredible views, staff, and food. Our wedding manager, Melody, was incredibly accommodating, ensuring that every detail was taken care of. Our guests had a wonderful time, and we couldn't have asked for a better experience. We highly recommend Water's Edge to anyone looking for a beautiful and memorable wedding venue.Water's Edge Resort and Spa's reply:
Thank you for your kind words. So happy to hear you had a wonderful experience. Wishing you both the best! - The Wedding Team -
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Hayley Sent on 09/19/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Venue
My husband Sam and I got married at Waters Edge back in June and we could not have asked for a more beautiful day. Everything was exactly how I imagined. The staff was lovely and our wedding manager Melody was beyond helpful. We were very pleased with Waters Edge and can’t wait to go back each year to celebrate wash year!My husband Sam and I got married at Waters Edge back in June and we could not have asked for a more beautiful day. Everything was exactly how I imagined. The staff was lovely and our wedding manager Melody was beyond helpful. We were very pleased with Waters Edge and can’t wait to go back each year to celebrate wash year!Water's Edge Resort and Spa's reply:
We are so happy to hear you had an amazing wedding here at The Water’s Edge! Your wedding was filled with love and laughter. Wishing you all of the joy in the world! - The Wedding Team
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Ruth Sent on 07/19/20245 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best experience and day of our lives!
For an experience that is intended to only come around one time, it was beyond AMAZING! My husband Daniel and I had a seamless experience from beginning to end. Not only did our friends and family feel the support of our wedding manager Melody Zielke she truly became a family friend in such a short amount of time. Melody's passion towards her work made our journey so easy and most importantly memorable. She is truly a girls girl and I couldn't be more grateful and blessed to have her apart of our journey to husband and wife. Additionally, I would like to highlight the spa staff who were incredible and would advise this location to my friends and family 10 out of 10! #MelodyisTHEBEST!For an experience that is intended to only come around one time, it was beyond AMAZING! My husband Daniel and I had a seamless experience from beginning to end. Not only did our friends and family feel the support of our wedding manager Melody Zielke she truly became a family friend in such a short amount of time. Melody's passion towards her work made our journey so easy and most importantly memorable. She is truly a girls girl and I couldn't be more grateful and blessed to have her apart of our journey to husband and wife. Additionally, I would like to highlight the spa staff who were incredible and would advise this location to my friends and family 10 out of 10! #MelodyisTHEBEST!Water's Edge Resort and Spa's reply:
Thank you for an amazing review! We are so happy your experience was seamless! We were happy to share in your special day. To many years of love and a lifetime of happiness! - The Wedding Team -
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Michelle Sent on 11/14/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
11/5/2023 Wedding
I got married here 11/5/23, everything went absolutely PERFECT! Melody was our wedding coordinator she made sure everything went smooth and was on top of everything. Melody checked in with us constantly, was so patient with all of our constant changes just overall sweet and caring. If you’re getting married at the Waters Edge which I highly recommend you should also request Melody!
Thank you to Melody and all the staff at the Waters Edge everything was perfect
Love The SpegnolosI got married here 11/5/23, everything went absolutely PERFECT! Melody was our wedding coordinator she made sure everything went smooth and was on top of everything. Melody checked in with us constantly, was so patient with all of our constant changes just overall sweet and caring. If you’re getting married at the Waters Edge which I highly recommend you should also request Melody!
Thank you to Melody and all the staff at the Waters Edge everything was perfect
Love The Spegnolos-
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+3 photos
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James Sent on 08/01/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Our Dream Wedding
To be able to tell you about our experience with the team at The Water's Edge, we first must share a bit of our story. In the last several months, we lost our baby daughter, my wife almost died during childbirth, my mother passed away, and our beloved dog passed away. It sounds completely impossible, but it was our truth. After our heartbreaking experience with our daughter, and almost losing my wife, we decided to try and pursue happiness every day we possibly could. That is when my wife decided that we should get married.
Her family has been owners at The Water's Edge for many years, so she had grown up watching all the beautiful brides from...To be able to tell you about our experience with the team at The Water's Edge, we first must share a bit of our story. In the last several months, we lost our baby daughter, my wife almost died during childbirth, my mother passed away, and our beloved dog passed away. It sounds completely impossible, but it was our truth. After our heartbreaking experience with our daughter, and almost losing my wife, we decided to try and pursue happiness every day we possibly could. That is when my wife decided that we should get married.
Her family has been owners at The Water's Edge for many years, so she had grown up watching all the beautiful brides from the balcony of their condo unit every summer. She wanted so much to be married at this venue for as long as she could remember.
We would have loved to host a grand party to celebrate our love, but that was not in our budget after the struggling year we've had. The team at The Water's Edge worked with us to secure an intimate wedding event, and allowing my wife to be the beautiful bride walking down the aisle, admired from the balconies surrounding her.
We had such a limited time to plan our wedding. The assistance and expertise from the staff - particularly Melody, were paramount to the success of our special day.
Melody was in constant contact with us, and was gracious and kind. She responded quickly everytime we reached out with a question, and always provided reassurance that everything would be beautiful.
And beautiful it was!
We had a weather scare, and she coordinated everything so that we could still have our dream of being married on the large lawn overlooking the water - yet be safely inside shortly after in case the skies opened up.
Melody and Hailey offered smiles to our guests, helped ensure everything ran smoothly - and even took time to take videos of our ceremony when they noticed we did not have a videographer.
Every moment of our wedding happened because of the care this team took. We didn't feel rushed, or processed. We didn't feel like cookie cutters. Everything about it was us - and ours. This is all thanks to Melody and Hailey.
They truly made a dream wedding a reality, with very limited resources. Their creativity, flexibility and kindness will never be forgotten. We needed this day so much, to help heal and find our joy. We got it- and so much more.
A month out --- and we're still basking in the glow of our beautiful day.
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Choline Sent on 04/27/20235 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
The Bailey’s Wedding
Everything was perfect! Thank you so much to Melody, Hailey, and Kara. Even though there were changes because of the weather on wedding day, I’m so thankful you all guided us on the right path! Our families and friends all loved the venue and enjoyed their food! Everyone told us how much they loved the food, especially the chicken spring rolls and the braised rib! Thank you so much for working with us. Thank you for listening and addressing our concerns. We are so appreciative! Our families and friends are already planning their getaway at Water’s edge because they loved everything about our wedding. We are so happy we had a great time and so did our families and friends. Thank you again.Everything was perfect! Thank you so much to Melody, Hailey, and Kara. Even though there were changes because of the weather on wedding day, I’m so thankful you all guided us on the right path! Our families and friends all loved the venue and enjoyed their food! Everyone told us how much they loved the food, especially the chicken spring rolls and the braised rib! Thank you so much for working with us. Thank you for listening and addressing our concerns. We are so appreciative! Our families and friends are already planning their getaway at Water’s edge because they loved everything about our wedding. We are so happy we had a great time and so did our families and friends. Thank you again.-
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+4 photos
Water's Edge Resort and Spa's reply:
Hello Choline!
Thank you so much for your kind words. Our team is very passionate about what we do and we strive to achieve a unique wedding experience filled with lots of love. It was a pleasure to create your vison for your special day. We are here to provide the best experiences for you and your guests! We look forward to seeing your family and friends come back to Water’s Edge Resort and Spa!
-Water's Edge Resort & Spa Wedding Team -
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Bianca Sent on 01/04/20225 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Happy Couple - Staff Flexible, Gracious Through Uncertainty
When we first booked with Water's Edge, we scheduled for June 13, 2020 — One pandemic and two postponements later, we happily married on August 29, 2021. The Water's Edge staff, especially our wedding coordinator Nancy Steele, were especially gracious through uncertainties and rearranging of our wedding plans as we navigated through the start of the unprecedented "COVID era." As stressful as postponing was, Nancy and the Water's Edge staff were supportive throughout the experience and helped us remain enthusiastic about our Wedding Day throughout our extended three-year engagement. At Water's Edge, even in these unprecedented times, our peace of mind was cared for throughout. When it came down to holding potential new dates (in case more restrictions came...When we first booked with Water's Edge, we scheduled for June 13, 2020 — One pandemic and two postponements later, we happily married on August 29, 2021. The Water's Edge staff, especially our wedding coordinator Nancy Steele, were especially gracious through uncertainties and rearranging of our wedding plans as we navigated through the start of the unprecedented "COVID era." As stressful as postponing was, Nancy and the Water's Edge staff were supportive throughout the experience and helped us remain enthusiastic about our Wedding Day throughout our extended three-year engagement. At Water's Edge, even in these unprecedented times, our peace of mind was cared for throughout. When it came down to holding potential new dates (in case more restrictions came to be), Water's Edge was thoughtful and fair about providing us the next best possible date to accommodate new revised plans. We appreciate their transparency during these difficult times and are grateful how they handled our various needs. Although our original 2020 date could not come to be (due to circumstances outside of our venue's control), everything else surrounding our 8/29/2021 went beautifully according to plan. When our "Big Day" at Water's Edge finally came to be, it was an absolute dream -- and after everything the Water's Edge staff and we had gone through together, we felt closer to Nancy and the Water's Edge staff than ever before. We could feel the genuine care and Joy the Water's Edge staff authentically shared with us when we *finally* were able to have our Wedding Day in the safest and most joyous way possible -- our Gratitude was truly through the roof. As a former 2020 turned 2021 "corona bride," I learned that Water's Edge and their trusted staff truly care for the couples getting married at their venue and that their customers can trust that they're in good hands -- we certainly were! Thank you, Water's Edge. -
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Samantha Sent on 12/14/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Beautiful Location and Accommodating
My fiance and I chose to get married at Water's Edge after he proposed to me there and after having such good prior experiences.
Our wedding was in December so the best part about getting married here at this time was that there were minimal to no guests at the hotel. We were able to take photos across the grounds and didn't need to worry about people in their bathing suits walking by and staring. It was also great because it was decorated for Christmas and the trees and lights inside just made it even more beautiful.
The food was fantastic, we did a tasting of the whole menu and had a hard time making up our mind for...My fiance and I chose to get married at Water's Edge after he proposed to me there and after having such good prior experiences.
Our wedding was in December so the best part about getting married here at this time was that there were minimal to no guests at the hotel. We were able to take photos across the grounds and didn't need to worry about people in their bathing suits walking by and staring. It was also great because it was decorated for Christmas and the trees and lights inside just made it even more beautiful.
The food was fantastic, we did a tasting of the whole menu and had a hard time making up our mind for not only the entrees, but even the passed apps and starters. The chef worked with us on a few minor requests we had and truly did a great job with everything that came out. HIGHLY recommend the duck spring rolls and the short ribs. The open bar was perfect and our bar tender for the night (Jenny) did not let a moment go by without us having a drink in our hands! She was great!
Nancy was our wedding planner and I can't say anything but huge positives about our experience with her. Nancy was not only on top of everything, but just seemed to do everything behind the scenes without needing too much from us. She was detailed, organized and made the day go by seamlessly. She also has a great sense of humor!
All in all, I couldn't have asked for anything better. I highly recommend this place for the scenery, the people you work with, and the amazing food. What else do you need?! -
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Shea Sent on 10/22/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfection!
The overall level of service we received with Waters Edge Resort & Spa was 5 out of 5 stars. We worked with Shelby Eriksson for over 2 years and she was so helpful and super responsive throughout the entire planning process. Due to COVID, we ended up postponing our big celebration from October 2020 to October 2021 - and Water’s Edge was beyond accommodating with this adjustment. We ended up having a micro-wedding on our original date, and Shelby was there to help coordinate that day as well!
We finally got to have our big wedding celebration this past weekend, and it was absolutely perfect. It was a pleasure to work with Shelby (and Emma) as they...The overall level of service we received with Waters Edge Resort & Spa was 5 out of 5 stars. We worked with Shelby Eriksson for over 2 years and she was so helpful and super responsive throughout the entire planning process. Due to COVID, we ended up postponing our big celebration from October 2020 to October 2021 - and Water’s Edge was beyond accommodating with this adjustment. We ended up having a micro-wedding on our original date, and Shelby was there to help coordinate that day as well!
We finally got to have our big wedding celebration this past weekend, and it was absolutely perfect. It was a pleasure to work with Shelby (and Emma) as they made everything a breeze. There was even another wedding on the property that day — but Water’s Edge definitely has their process down because we didn’t even notice. The views are outstanding & our guests are still talking about how good the food was. We would highly recommend Water's Edge Resort & Spa for a wedding venue. We can't wait to go back there on future anniversaries to relive these moments! -
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Julie Sent on 10/19/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Wonderful Venue
I really enjoyed my Wedding experience at Water's Edge. Shelby was a great coordinator, and helped us immensely all the way up to the the day-of. Parts of their offered packages are customizable, and as I'm not a fan of cake, I was able to order crème brûlée instead :). So I'd say they are quite flexible and willing to accommodate within reason. I would 100% recommend them as a venue to a friend, or as a resort in general!I really enjoyed my Wedding experience at Water's Edge. Shelby was a great coordinator, and helped us immensely all the way up to the the day-of. Parts of their offered packages are customizable, and as I'm not a fan of cake, I was able to order crème brûlée instead :). So I'd say they are quite flexible and willing to accommodate within reason. I would 100% recommend them as a venue to a friend, or as a resort in general! -
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April Sent on 08/17/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best Day Of Our Life
From the moment we reached out to Water’s Edge Resort and Spa about our wedding, we knew we were in good hands. Ariana greeted us with kindness and excitement and that never changed for the year and half we worked with her on planning our wedding. To say she was on top of her game is an understatement. Ariana is the type of person that truly wants you to have the best day of your life. She is incredibly passionate about what she does and she works very hard to ensure that your day is everything you could ever dream. Ariana’s team includes Shelby and Emma and they are an amazing extension of the wedding department. Each of these...From the moment we reached out to Water’s Edge Resort and Spa about our wedding, we knew we were in good hands. Ariana greeted us with kindness and excitement and that never changed for the year and half we worked with her on planning our wedding. To say she was on top of her game is an understatement. Ariana is the type of person that truly wants you to have the best day of your life. She is incredibly passionate about what she does and she works very hard to ensure that your day is everything you could ever dream. Ariana’s team includes Shelby and Emma and they are an amazing extension of the wedding department. Each of these ladies makes sure you feel like a princess and will run around like crazy to make sure you have everything you need when you are being pulled in a million directions ( a big thank you to you girls for finding that bustle! 😊) The warmth and professionalism didn’t just stop with Ariana and her team; it permeated throughout the entire staff at the resort. Charlotte at the front desk was an angel. She made sure our room was perfect and every time we entered the front lobby she had a smile and the sweetest things to say. A big thank you to Front Desk Manager, Tracy for all your flexibility with our room changes! If you have ever eaten at Water’s Edge, you know the food is incredible! My husband and I had both our Rehearsal Dinner and Wedding at Water’s Edge and they did not disappoint. Everything was absolutely delicious and the drinks brought a very fun party both nights! The Director of Food and Beverage, Jeffrey made sure our every need was met with our drinks and food for the weekend. Last but not least, a huge THANK YOU to all the servers and bartenders who made our night run so smoothly. We received so many compliments from our guests about the servers and bartenders at our wedding. I honestly lost count with how many people just raved about how professional and polite everyone was. Maureen, I know this has to do with the hard work you put in to oversee the servers and we truly appreciate your attention to detail. Thank you to our AMAZING server Danielle who made sure our every need was met at the sweetheart table, I never had an empty glass of water or champagne and the warmth she shared with us the entire night will never be forgotten. Mike, Linda and Mike (two Mikes don’t know their last names… sorry!) did an amazing job at the bar. They are for sure the reason the dance floor was never empty and our Bentley-Tini was truly on-point! Our wedding was truly a dream come true and a day we will remember for the rest of our lives. Thank you to everyone at Water’s Edge for making this such a magical time for us! With Love, Sami and April AssadWater's Edge Resort and Spa's reply:
This is so touching and means so much. Working with you and Sami was an absolute joy and we loved helping making your weekend a memorable one. Our staff thanks you for your kind hearts, and loving personalities. We had a great time celebrating, smiling, and laughing with you! We cannot wait to see you again in the future. -
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Catherine Sent on 08/08/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Perfect In Every Way!
When you are looking for affordable elegance in a classic New England shoreline setting, Water's Edge is the perfect venue to make everyone feel special. Our planner Ariana and the extended wedding team were fabulous start to finish. Ariana's team worked through all the details and stayed with us all through the event to ensure every moment went smoothly. From Friday night's rehearsal dinner, after evening beach fire to Saturday's wedding & reception and Sunday's family breakfast, everything was perfectly timed, beautifully set, and delicious. The Bride and Groom said it best. "It was perfect in every way." Thank You Water's Edge!When you are looking for affordable elegance in a classic New England shoreline setting, Water's Edge is the perfect venue to make everyone feel special. Our planner Ariana and the extended wedding team were fabulous start to finish. Ariana's team worked through all the details and stayed with us all through the event to ensure every moment went smoothly. From Friday night's rehearsal dinner, after evening beach fire to Saturday's wedding & reception and Sunday's family breakfast, everything was perfectly timed, beautifully set, and delicious. The Bride and Groom said it best. "It was perfect in every way." Thank You Water's Edge!Water's Edge Resort and Spa's reply:
Thank you so much, Catherine! Your family was lovely to work with and we were happy to see this long awaited celebration come together! Thank you for keeping such a positive attitude during this last year and half with all the uncertainty happening in the world. It was a great weekend with lots of smiles and love! We can't wait to see you all again soon! -
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Jennifer Sent on 06/10/20215 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Simply Amazing
My experience with Water's Edge was exceptional. Shelby is professional, friendly, understanding and helpful. We couldn't be happier with the entire process. COVID was something that stressed me out a lot and Shelby always gave us the best guidance and helped me feel better about an uncertain situation. We got married on May 29, 2021, it was cold and rainy out. Everything was inside, which is not exactly what I wanted but with that said, it was better than I could have ever imagined. The food was great, I keep getting compliments on it. Everything looked absolutely beautiful. When they say your wedding day goes by fast, they aren't kidding. Soak every moment you can up, and pick Water's...My experience with Water's Edge was exceptional. Shelby is professional, friendly, understanding and helpful. We couldn't be happier with the entire process. COVID was something that stressed me out a lot and Shelby always gave us the best guidance and helped me feel better about an uncertain situation. We got married on May 29, 2021, it was cold and rainy out. Everything was inside, which is not exactly what I wanted but with that said, it was better than I could have ever imagined. The food was great, I keep getting compliments on it. Everything looked absolutely beautiful. When they say your wedding day goes by fast, they aren't kidding. Soak every moment you can up, and pick Water's Edge. They know what they are doing and you will enjoy every moment. Also, all of our vendors complimented Shelby.Water's Edge Resort and Spa's reply:
Thank you for your beautiful words! You and Chris kept us laughing all weekend and we loved your positive attitudes even with the weather not cooperating. You both have such wonderful family members and friends, and it was lovely to see you all celebrating your wonderful relationship. We wish you all the best and hope you come back to see us! -
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Amy R. Sent on 03/02/20205 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
gorgeous place!
The Water's Edge is a beautiful place to get married, or even just to get away! We had our ceremony and cocktail hour outside and the reception inside. The wedding coordinators were very nice and helpful. The day of the wedding they made sure you didn't have to worry about anything and they had servers following us around the whole time to make sure we had everything we needed or wanted.The Water's Edge is a beautiful place to get married, or even just to get away! We had our ceremony and cocktail hour outside and the reception inside. The wedding coordinators were very nice and helpful. The day of the wedding they made sure you didn't have to worry about anything and they had servers following us around the whole time to make sure we had everything we needed or wanted. -
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Elizabeth Sent on 10/26/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Everything we wanted and more
Besides Water's Edge being absolutely beautiful for our ceremony and recpetion, they were so flexible and easy to work with. We had family coming from overseas and really wanted to customize things to fit traditions. Ariana and the staff went above and beyond to accomodate our wishes. Couldn't have asked for anything more. Thank you for making our day so memorable to everyone involved.Besides Water's Edge being absolutely beautiful for our ceremony and recpetion, they were so flexible and easy to work with. We had family coming from overseas and really wanted to customize things to fit traditions. Ariana and the staff went above and beyond to accomodate our wishes. Couldn't have asked for anything more. Thank you for making our day so memorable to everyone involved. -
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Jacquelyn Sent on 10/25/20195 out of 5 rating
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Quality of service 5 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 5 out of 5 rating
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Value 5 out of 5 rating
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Flexibility 5 out of 5 rating
Best wedding venue in CT!!!
Water's Edge Resort & Spa was able to give us the feel of a "destination wedding" without all of the travel. Our wedding day was magical and made even better by the wonderful services at Water's Edge Resort & Spa. Our wedding coordinator, Ariana, was in contact with me and my mother throughout the process of getting everything scheduled and arranged. Upon arriving at Water's Edge, I was greeted by Ariana and Emma, who handled all of my affairs up to my saying "I do". My husband and I had a wonderful server, Ed, who took care of all of our needs during the cocktail hour and reception. Our bridal party had other servers assigned to them, which was...Water's Edge Resort & Spa was able to give us the feel of a "destination wedding" without all of the travel. Our wedding day was magical and made even better by the wonderful services at Water's Edge Resort & Spa. Our wedding coordinator, Ariana, was in contact with me and my mother throughout the process of getting everything scheduled and arranged. Upon arriving at Water's Edge, I was greeted by Ariana and Emma, who handled all of my affairs up to my saying "I do". My husband and I had a wonderful server, Ed, who took care of all of our needs during the cocktail hour and reception. Our bridal party had other servers assigned to them, which was an extra special touch. Our guests had a great time, loved the food as well as the beauty of your facility. Our wedding was perfect and Water's Edge Resort & Spa exceeded our expectations! Thank you again. -
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