Erin Sent on 01/04/2024

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the best team!

After my sister used True Event for both her wedding ceremony & celebration I knew I needed to have their team planning my wedding as well a few years later. Sarah Lexi and MK were the best and kept everything running smoothly and so organized so my mom sister or I barely had to lift a finger. Their connections in the business, organization and detail oriented view made wedding planning for a year as seamless and stress free of an experience as it could be! They were extremely responsive, meticulous with every detail and true experts in the field, couldn't recommend enough!

Katy Sent on 06/07/2020

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A dream to work with from start to finish!

My husband and I worked with True Event to plan our wedding in September and we simply cannot say enough good things about the experience. From my first planning call with Caitlin, I knew I had made the right decision and that we were in the best of hands. Heading into the planning process, I was worried about being overwhelmed by the seemingly endless number of vendors and decisions, and Caitlin alleviated those concerns immediately. She struck exactly the right balance between getting to know my husband and I and understanding our style, while also using her experience and expertise to guide us in the right direction, ultimately landing on a set of vendors and style choices that would be a perfect reflection of us in the final event.

Throughout the process, I looked forward to my weekly calls with Caitlin immensely. She is such a wonderfully kind person, is incredibly organized and knowledgeable about every step of the process, and also has a very calming presence that consistently saved me from feeling overwhelmed or stressed out. She was extremely proactive and organized about coordinating with vendors, and knew exactly when to loop me in while making sure I never felt overwhelmed. The few weeks leading up to the wedding coincided with an incredibly busy time at work and I genuinely don’t know what I would have done without her.

The wedding weekend itself was, quite simply, flawless. My husband and I (and many of our guests!!) have said about a million times since that we wish we could go back and re-live it over and over again. From the moment we arrived at the venue, Caitlin and her team were there making sure everything was on track, so that all we had to do was relax and and not think about a single thing other than celebrating with each other and our friends and family. The entire weekend flowed beautifully, the decor choices were stunning, and we heard from so many of our guests that it was the best wedding they had ever attended, and I think a large part of that is due to Caitlin and True Event. They were an absolute joy to work with from start to finish, and I would recommend them wholeheartedly and without reservation!

Sheila Sent on 11/02/2019

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True Event - Truly the BEST!

It is my pleasure to submit this review of the performance of Sarah, Caitlin and the staff of True Event whose collective efforts as planners of the recent wedding of my daughter, Ashley, at Hilldeen in Manchester, Vermont produced an unqualified triumph and a truly memorable day for all in attendance.

My late husband, Ashley’s father, had promised her the wedding of her dreams and she had, over time, created a vivid and richly-detailed vision of the event that Sarah ‘magically’ made real for her. I ran my own catering company for twelve years and planned my share of weddings; I am well aware that Sarah’s graceful and seemingly effortless execution of the entire extravaganza was, in reality, the result of assiduous attention to detail, tireless preparation and contingency planning and a wonderful capacity for collaboration and communication. She juggled the often conflicting priorities of the bride, the site planners, the hotel event staff and literally dozens of other vendors, while subtly nudging them all toward a coherent team effort with charm and finesse. I know from professional experience how much hard work goes into making things look easy.

Often, it’s the little touches that leave lasting impressions and fond memories. In the final, hectic minutes before we left the house for the ceremony, it was discovered that one of the wedding party did not have his specially matched tie (all of the ties had been ordered months in advance and couldn’t be replaced.) Sarah made a matching tie “materialize” out of thin air ; always “Be Prepared” for any eventuality. She had saved a spare. Moments later, as we awaited the arrival of the shuttle, she noticed that my son, who was perspiring freely in the 90 degree heat, was in need of tee shirt to protect his dress shirt, she raced off and bought him one. A true pro...a great company!

Kaitlin Sent on 09/10/2019

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Best decision made

Hiring True Event to plan my June wedding at Castle Hill was hands down the best decision I made throughout the entire process. Sarah and Caitlin are absolute experts and are highly respected within the industry. True Event’s established relationships with all of my vendors helped to ensure that they delivered their best value and service. I worked primarily with Sarah and she truly did guide me through every step of the process. She is organized, pays close attention to detail, and completely managed the planning timeline. It was a huge relief to my mom and me that we could rely on her to tell us what we needed to do and when. Additionally, Sarah brings such a calming presence to her work. She helps even the most neurotic brides (me) feel at ease. She was never phased by anything including ridiculous requests and the inevitable bickering that occurs between a mother and the bride. From a design perspective, Sarah and Caitlin have the ability to synthesize their client's often convoluted ideas into a cohesive design story. I was amazed by how they were able to turn my ideas (shared via photos, random emails, texts and conversations) into a design proposal that was completely on point. When it came to the weekend of the wedding, there was not a single detail missing or out of place. Not only was the execution of every event absolutely seamless, but Sarah also managed to be by my side every second. I cannot thank Sarah and her True Event team enough for going above and beyond in so many ways. Any bride would be lucky to work with such an incredible team.

Elle Sent on 10/26/2018

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We wouldn't change a thing - it was perfect!

Where do I even begin?! Sarah and her team are AMAZINGGGGG. My vision for the wedding was all over the place and Sarah was able to hear what I wanted (and what I didn't want) and assemble the BEST vendors for the job. Her incredible sense of design and calm (but FUN) nature produced the most gorgeous and flawlessly executed event. I didn't see her all night because we never left the dance floor but our guests kept raving about how perfect the night was - we agree!!! Sarah removed all the wedding stress and made our wedding SO perfect, I want her to design and plan every part of my life :)

Connie Sent on 09/23/2018

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Caitlin Campbell of True Events was the perfect match for my hard-to-please, micro-managing, straight-talking personality. I live 2,000 miles away and hired her to coordinate and help plan a large, elegant, fun, daytime birthday party recently for my father at Westport’s Longshore Inn.
She and I had only 3-1/2 weeks to plan and I had strong ideas about the table design, cake, and music. So finding a planner with excellent communication and time management skills was as important as one I could trust with my vision.
Caitlin has an ability to balance, often in the same moment: staying super focused on detail and yet always seeing the aerial view; holding a firm line on priorities yet quickly pivoting to accommodate new information; assuming responsibility for the overall success and yet being flexible and trusting enough to hand me the reins.
She is young, mature, hip and aware, yet has a strong sense of tradition and classic aesthetics. She’s got excellent, sophisticated taste, and a quick sense of humor.
She shared the same sense of urgency as I, yet provided maximum calm. Even when I gave her cause for being nervous, her voice always remained calm and her words measured.
Caitlin is a careful listener, intuitive and provides a deft touch for keeping things on track. We could debate without tension, quickly define a problem and move towards solution. I was heavily involved working out creative details with most of the vendors, but I never felt controlled or harried by her.
What made Caitlin different from the other eight or nine planners I interviewed is that she understands this creative process requires collaboration and it’s her job is to intelligently manage the risks without dampening inspiration or adding stress.
Caitlin took my pretty good vision and made it perfectly wonderful. It was a joy working with her.

Sari Sent on 10/03/2017

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Words cannot describe how incredible it was to work with True Event. My husband and I worked with Caitlin to plan our wedding. She is EXACTLY who you want to work with when planning your wedding – she was extremely organized, very efficient, and thought of every single detail leading up to the wedding. Caitlin was so helpful in picking vendors, deciding on small details, and thinking of things I would have never thought to do myself. The day-of Caitlin was an absolute godsend. She kept my mom and me calm and made the day absolutely perfect. My husband and I did not have to think about anything other than enjoying our wedding. Caitlin did SO much behind the scenes and we cannot imagine our wedding day without her and her amazing work. Her assistant Kira was also awesome as well! We would highly recommend working with True Event as they truly made our wedding the wedding of our dreams (and more!). Besides the fact Sarah and Caitlin are great planners, they are also the nicest people ever. Such a dream team! Thank you, True Event!

Meghan Sent on 09/14/2017

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I had the pleasure of working with Sarah and her team to plan our dream wedding. Sarah helped bring our vision to life and connected us with the best vendors for what we were looking to accomplish. Our day could not have been more magical and we could not have done it without Sarah! We were literally blown away when we saw how our venue had been transformed! Everything was executed to perfection and Sarah went above and beyond to make sure we had the most spectacular day and that everything ran smoothly. Not only is Sarah an amazing event planner, but she is the sweetest and kindest person to work with. She was so easy to work with throughout the entire process! We could not have been happier with our choice to work with True Event and would highly recommend them!!

Paolina Sent on 12/18/2016

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I found Caitlin at True Even through a mutual friend and I am so, so, so happy that I did! She is a wedding MASTER, knowing exactly what had to be done and removing (almost!) all stress. Not only did Caitlin made sure everything was taken care of and that I had the most amazing time at my wedding, but what she put together was so fun, so beautiful and everything I could have ever wanted. She completely understood my (at many times indecisive) vision and she made it happen. She was always so sweet and handled tricky situations with ease and grace. She kept me calm on the day of, which ensured that I enjoyed the day that much more. Can't say enough about her...hire her immediately! You will be so glad that you did :)

Liz Sent on 11/17/2016

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We started working with Caitlin at True Event five months before our wedding at Jonathan Edwards Winery. We had the major things booked and I had all of my ideas beginning to unfold when I realized that I would never be able to perfectly pull it all together myself while still fully enjoying our wedding. Caitlin was instrumental in those last five months of planning. She kept me on track, guided my design ideas, helped us prioritize impactful details, and handled all of the logistics which was the biggest help. She has done so many weddings with many of the vendors that we were working with and knew the ins and outs of Jonathan Edwards, which allowed us to not have to worry about things you don't even think about and usually come up at the last minute (electricity/sound for the ceremony musicians?!). We felt completely at ease the whole weekend that she was handling whatever came up. She collected our gifts, packed up our car with all of the details we wanted to keep and all of the random stuff that was left behind in the bridal suite. She gave us the biggest peace of mind that everything was handled and taken care of - and that was completely priceless.

We were also planning our rehearsal dinner at Abbott's Lobster in Noank and ended up hiring Caitlin to help set up and run that as well. She came in with the best recommendations for a musician, desserts, picked up flowers from our florist and set it all up before coming up to the winery to run our rehearsal. That event was also perfection and we would never have been able to do everything necessary ourselves without stressing and rushing.

True Event was 100% worth the hire. Caitlin is professional, knowledgeable, and friendly - she feels like a friend through the process - it was honestly such a pleasure working with her. Our wedding was stunningly beautiful and 100% flawlessly executed and we know that that has everything to do with Caitlin's coordination, advice, ideas and attention. Thank you Caitlin!!!

Sammi Sent on 10/28/2016

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Sarah True is the person you want by your side throughout the entire wedding planning process and wedding weekend. True Event is personal, professional, and brings together an absolute dream team. They truly felt like part of our family,

Anne Sent on 10/20/2016

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Using True Event for our wedding was hands down the best decision we made in the wedding planning process. We were on the fence about using a wedding planner, so initially asked for help with just coordination and design for our wedding day. But after working with Sarah for a month, we realized that we wanted her help with everything! Sarah planned our Friday rehearsal dinner, welcome party and our wedding day. She created the most stunning design for all events, coordinated all of our rentals, communicated with each vendor personally, and planned the perfect timeline for all of our events. Everything was so well thought out and cohesive, and her insights and advice were invaluable from start to finish. Caitlin assisted us with all of our transportation needs and made what could be a very tedious process incredibly seamless. I was perfectly relaxed and at ease the entire weekend because I knew that True Event had taken care of every detail. Our wedding weekend was perfect in every way - and I can honestly say that we have True Event to thank for that. Don't wait another second thinking about it - they are the very best!

Adrienne Sent on 10/18/2016

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We worked exclusively with Caitlin for our wedding and feel like she was our sister by the end of it all! Always upbeat, excited, awesome, on top of stuff for the 11 months we worked together. We planned our wedding near New London from NYC, so Caitlin did a lot of the site visits without us and never even mentioned the travel. Nothing was above what she was willing to do, nor did she insert herself in things we thought we could or wanted to handle on our own. In the hectic world of wedding planning, we always stayed on schedule and felt like we were in great hands. The actually week pre wedding and wedding weekend was where Caitlin's true event planning skills came to light. She managed 5 different venues in a 2 mile radius, dozens of vendors, and we hardly heard a thing about any of it, it just got done, and done beautifully! You cannot gone wrong here, Caitlin is awesome!

Megan Sent on 07/30/2016

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There should be more stars for people like Sarah True and Caitlin Campbell. I found Sarah through another vendor (Elysium Productions), and from our first conversation, I was filled with confidence. She is a consummate professional and a brilliant creative designer. Sarah took on my wedding plans and helped create a beautiful design to make our tented wedding something magazine-worthy. She connected me with other vendors - some she had worked with before, and some she hadn't - and earned their respect, managing the relationships so that I did not have to and ensuring that everything was running smoothly up until the party clean up after the wedding. Sarah was also a friend - helping me navigate family conflict, normal wedding stress, and all of the unexpected ups and downs along the way. Caitlin, Sarah's fearless No. 2, is just as exceptional. They are on top of it and they know the industry. They are well-respected by their peer, and they'll make your event beautiful and as stress-free as it can be. More than that, they might just become lifelong friends, which is how I consider them!

Jaclyn Sent on 11/05/2015

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I can't say enough wonderful things about True Event! From the moment I met Sarah and Caitlin they felt like friends and I immediately felt comfortable and in great hands!! They were so helpful with every possible detail from recommending different vendors such as bands, photographers, makeup artists to managing the different vendors and the timeline of the day. They helped make my vision come to life and it was exactly what I wanted- and even more!!! Even after the wedding I make it a point to stay in touch because they are such kind and wonderful people whom I now consider friends! I am so thrilled I had the opportunity to work with such talented wedding planners !!!

Asya Sent on 10/27/2015

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Sarah and Caitlin were truly amazing! They were able to execute all of the details of our wedding impeccably and provided numerous incredible vendor suggestions. Their patience and demeanor just made the planning process and particularly the day of the wedding so much easier and more relaxing!! On the day of their wedding, I was not aware of a single thing not going the way we planned thanks to their coordination. I would highly recommend working with them for your wedding or event. They are not only organized, knowledgeable, and efficient but just the sweetest, calmest people to work with during the craziness of wedding planning.

Tara Sent on 10/27/2015

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Two of our favorite weddings had 1 thing in common, True Event. So when it came time to find a team to help plan our wedding, we knew right away that we wanted to work with True Event and they even managed to exceed our already high expectations. Sarah and the entire True Event team were a dream to work with. From providing recommendations for fantastic vendors to helping make all of the visions for our wedding a reality to ensuring every aspect of the day was flawless, I cannot imagine a better team to have partnered with. On top that their taste is impeccable and they are the sweetest people! As a Bride it was a huge asset to not have to worry about anything day of the wedding, they were on top of every detail!

Lisa Sent on 10/19/2015

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True event was wonderful. They helped us great the dream team which lead to a dream wedding

User2222252 Sent on 07/12/2015

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Caitlin was unbelievable in planning our wedding. From the minute we first met with her she understood exactly the low-key vibe we were going for, but also made sure that we had everything in place to have a wedding that ran smoothly for us and our guests. We both finished graduate school in the month before our wedding so, needless to say, we had a busy year. Caitlin made planning our wedding as easy and efficient as possible. Most importantly, she made the day so much better than we imagined it could be. I can honestly say, it was one of the least stressful and most fun days of my entire life.

Debbie Sent on 06/24/2015

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Sarah was simply the best! She worked with my daughter planning her wedding by supplying her with recommendations of the most talented vendors in CT. She helped to take the stress and uncertainties in planning a wedding out of the equation. She helped organize, creating a time-line for the day, communicated with all of the vendors to make sure that they did exactly as they were contracted to do. She took control and helped to ease the expected anxieties that come with planning a wedding. She was simply the best. Caitlyn, also with True Event, was excellent, as well!!

Cheryl Sent on 05/20/2015

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I just sat and watched Alexandra and Mark's wedding from this past Summer, It brought back such wonderful memories. Not just of the day, but of the months and weeks before the wedding.
Sarah and Caitlin helped us plan a wedding that was suddenly going to be taking place at our home when the venue we secured, suddenly closed. They took such good care of us, working with what we had already planned and added touches we needed having at home.
This wedding was magical, and I have True Event to thank for so much of that
They took such good care of us, and we didn't have to worry about a thing.
I would call True Event for any special event I had to plan.
Thank you

Sarah Sent on 05/20/2015

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Sarah True and her team at True Event went above and beyond my expectations for our wedding at the Ocean House in Watch Hill Rhode Island on July 20, 2013. Growing up I always called the view at the Ocean House, "a little glimpse of heaven" and Sarah, Caitlin, and her team were able to beautifully create our vision of an "old hollywood glamour wedding".
During the planning of our wedding my husband was deployed and I was working at a demanding job in Washington DC, and really needed assistance with vendors having only spent summers in Rhode Island.Sarah and her team had amazing recommendations. True Event and her team were quick to to explain to us advantages and/or disadvantages in working various vendors, in addition to where vendors fell regarding payment, follow through, and reviews. In the end Sarah True and her recommendations outdid themselves. To this day we get compliments and many guests who ask, "where did you find your band", "what was the name of the person you used for your chandeliers?"...To name a few, Papermoss, Elan Artists, Leila Brewster Photography, Hana Floral Design, Ryan Designs, Everthine Bridal, Elysium Productions and the list goes on...
Additionally, being s style guru myself, I love details, and fortunately, was able and excited about adding details to our overall wedding. While details are beautiful they can also be a lot of work, and her team, was wonderful and willing to add those details. Some examples were, the black and white dance floor, the hot dog cart at the end of the wedding, the personalized bathroom napkins, the crystal chandeliers, and the list goes on.
I was able to communicate with Sarah and her team via email, calls, and was able to count on her team when I was so busy working. The wedding day itself was absolutely gorgeous, the "old soul" wedding where Coastal Elegance meets Old Hollywood Glamour. The wedding day was seamless, and Sarah and her team made it seamless.

Ashley Sent on 05/20/2015

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I couldn't have had a better experience with Sarah True and The True Event team. I am coming up on my second anniversary and get teary-eyed thinking back to the wonderful weekend.

The stars aligned when we met Sarah. A few of my favorite weddings I had seen on Style Me Pretty were all by True Event. Then when we asked our wedding venue in RI for recommendations, she was at the top of the list. Sarah went above and beyond our expectations. From the first meeting, we felt a sense of comfort, as if we were working with one of our longest friends. She listened to what we were thinking, taking both of our thoughts and ideas into consideration as well as coming to the table with interesting ideas. She recommended vendors I would never have found on my own, and have since recommended to my friends in the midst of their own planning.

Knowing how busy my husband and I were with work while planning the wedding from afar, Sarah took the initiative to constantly provide updates, following up with each vendor. Every last detail was accounted for, leaving us in awe every which way we looked. The day could not have been more seamless.

Above all, her kind, calm and friendly disposition allowed us to truly enjoy our planning experience and beautiful wedding day. My husband and I were so sad leaving the next day because we knew this would be one of the best days and weekends of our lives.

To this day, our friends continue to complement our wedding, noting it was one of the best weddings they have been to.

User1893366 Sent on 10/29/2014

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Caitlin from True Event helped me plan my 160 person wedding in a relatively short amount of time (6 months). She assisted every step of the way - everything from event design and coordination, to vendor referrals, to welcome bags, to transport. Day-of, Caitlin made sure things ran so smoothly that I did not waste a single second worrying about anything other than savoring every moment. It is because of her that my husband and I have so many happy, carefree memories of our special day.

More than that, Caitlin was an absolute joy to work with - responsive, organized, thoughtful, honest and sweet as can be. I honestly could not have pulled everything together without her input, guidance and hard work! Thank you Caitlin & True Event!

Amber Sent on 10/21/2014

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I loved working with True Event. Sarah and Caitlin made my entire experience a dream come true and they were so sweet along the way. From helping with vendor suggestions (hair, makeup, flowers, supplies) to really listening to what I was thinking and getting the concept nailed down, they were awesome. Would love to work with this crew again some day!

xo

User1875246 Sent on 10/20/2014

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Sarah was exactly the anchor I needed to make my wedding a reality. I had been engaged at that point for over a year, I had too many ideas floating around in my head and no idea where to start. By the day of the wedding I knew we were meant to be brought together. Her spirit helped glide me through the day. She has a real gift to hear you, what you really need, and help find you your center on what can be a really confusing, chaotic, emotional, amazing event.

User1841205 Sent on 10/01/2014

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Sarah True and her assistant Caitlin Campbell were both so calm, upbeat and unflappable in their work before and during my daughter's wedding - which took place on a holiday weekend, had mutiple events taking place over three days, and entailed guests traveling from eight different countries and thirteen different states. My daughter and her fiance had lots of ideas about what they wanted - but no concept of how difficult or costly implementing these ideas would be. Sarah and Caitlin worked with them to help determine what was really important to them and what were merely "wouldn't it be fun" ideas. The end result was a wedding like none of our guests had ever before experienced . A month later I'm still hearing that it was the "best wedding ever" Most importantly the bride and groom were thrilled!

Cheryl Sent on 09/22/2014

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Sarah True of True Event, along with Caitlin Campbell were truly dreams throughout the process of planning, preparing for and executing the day of my daughters wedding. They were so kind with every question I had, and took our lead, just adding that little touch that made it a bit more polished.
I would work with True Event any time I needed an event organized or planned, and I would recommend them to anyone with full confidence.

Mimi Sent on 08/12/2014

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I cannot say enough about Sarah True and her team. They are consummate professionals, calm under pressure, always on top of whatever needs to be addressed, and just really nice people. We made the best choice of our lives by hiring them to work on the wedding and I recommend them unequivocally!!!! Love you guys!

User1714266 Sent on 04/26/2014

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Our Boston winter wedding was a beautiful event thanks to Sarah and her team! We couldn't have done it without them. From helping with the overall design to corresponding with vendors, the True Event staff was professional, friendly, and creative. We recommend them without hesitation!

Julie Sent on 12/16/2013

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When I think of Sarah True and True Event, words cannot adequately describe how pleased my husband and I were with her level of service. I lived in TN, my fiance in NYC and Sarah was in CT the entire planning process, and it was completely smooth! We planned our wedding at the Chanler in Newport, RI in just two months. When I called Sarah to ask if she thought we could do this in that amount of time and with both of us out of state, she calmly assured us we could. She completely delivered and the wedding was completely what we wanted our day to be. I was completely relaxed the entire day knowing Sarah had all our bases covered. It was a bridal day come true. She also executed our theme and ideas flawlessly. Again, I cannot say enough good about True Event and Sarah True. She is a lovely person and a top notch professional!!

Morgan Sent on 12/15/2013

5 out of 5 rating

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Caitlin from True Events was a pleasure to work with throughout the entire planning process. She is super friendly, sweet, diligent and eased any planning jitters I had. She had amazing vendor suggestions and was very meticulous about communicating information between them.

The event was more beautiful than I could have imagined, and I was able to fully enjoy it knowing that Caitlin would be there to coordinate all the details and handle any last minute surprises. She was a true pleasure to work with and I would highly recommend her for your upcoming event!

Katie Sent on 11/17/2013

5 out of 5 rating

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I would highly recommend Sarah and her team for planning a wedding. I hired True event and did not know them other than their website and referrals. I liked the work true event had done in the past so decided to hire them for my wedding. My wedding was at a private residence in Rhode Island and it required building the ceremony and reception from scratch everything from the tent, ceremony, linens, flowers, etc surpassed my expectations. I explained the vision and style I wanted to Sarah and Caitlin and they were able to create an enchanting evening. All of the vendors True event suggested were fantastic especially Hanafloral and Leila Brewster. The guests were commenting on the quality of the flowers, food and drinks for months! Her work exceeded my expectations and I would recommend True event to anyone looking for a wedding planner. The quality of their work was exceptional and even my guests were asking for the planners contact info!!! Thank you True event!

User1384362 Sent on 10/17/2013

5 out of 5 rating

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5 out of 5 rating

I needed a part time event planner to help me execute my 2-day destination wedding and I couldn't have been happier with True Event. Sarah and Caitlin were a pleasure to work with and they were prompt and accessible while planning my wedding remotely. The weekend went off perfectly with their flawless execution and I wholeheartedly trusted them to do so.

Cheryl Sent on 09/13/2013

5 out of 5 rating

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I was referred to Sarah True early on in our wedding planning process by a friend whose wedding she had helped plan. From our first meeting I was blown away by Sarah's talent and over all calm demeanor. I had no idea what 'theme' we wanted and by simply talking a for a few minutes Sarah created a vision that was more beautiful than I had ever pictured our wedding could be - and it was exactly what we were looking for. What's even more impressive is that she took this vision and actually made it come to life! There were a couple times through out the planning process where I felt overwhelmed and Sarah was readily available to talk any concerns over and basically solved whatever I was worried about. Also at our wedding there were two 'surprise' guests that we had to find seating for and Sarah handled it seamlessly. Needless to say I am super happy to have worked with TRUE Event. Sarah is an incredible planner and the members of her team like Caitlin are wonderful to work with as well. For anything else that comes up in our lives that require event planning I will most definitely team up with TRUE Event again! :)

Jodi Sent on 09/12/2013

5 out of 5 rating

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5 out of 5 rating

I don't think I can convey in words how wonderful Sarah True and her team at TRUE Event is. My husband and I planned our wedding from a distance as we wanted to be married in the hometown of his family. Having had limited access to the area, I was at a loss for where to go or who to turn to. I was provided Sarah's contact information by the people at our reception venue. I will forever call the day I contacted Sarah as the day my dreams began to come true. As a girl, I had dreamed of my wedding day for years, but I could never actually create a vision for what it looked like. Sarah and her team were instrumental in creating a beautiful setting with the most perfect personal and intimate touches. She was also able to direct us to so many of our vendors who are all equally as wonderful as Sarah and everyone at TRUE Event. Were there any flaws at our wedding? If so...we would have never known! The day-of coordination was fabulous and the flow of events was absolute perfection! It was the best day of our lives as it should be, but we've also been told by our guests that it was a perfect day and that they loved our wedding more than their own! Now that is a compliment! I'm now trying to figure how I can come up with another event for TRUE Event to plan...6 month vow renewal anyone?? I would highly recommend Sarah and her team as your wedding planner. Not only will you have the most spectacular of weddings, but you'll make a few new friends in the process!

Kristen Sent on 01/11/2013

5 out of 5 rating

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5 out of 5 rating

There really are no words that can appropriately express how incredibly happy I was with everything Sarah did for my wedding. As a designer myself, I was beyond impressed with Sarah's natural talent for design. She really inspires you, excites you, and is an amazing support throughout the entire process. She's creative in her approach and brilliant in her execution. She doesn't miss a beat and makes everything that can be stressful for brides seem like a piece of cake. She is so thoughtful, gives you so much of her attention and really makes you feel like you're her only client. It's when you see all her work over a wedding season that you realize how phenomenal she is because she does that for every bride. I don't know how she does it all!

What really impressed me about Sarah was not only her talent and professionalism, but her ability to listen and visualize all the ideas running through a bride’s head and turn them into a sensational event. I was on a strict budget, and she was extremely sensitive to that. She helped me find ways to cut costs rather than push me to find the "best of the best". The funny part is, she finds ways that you can have the "best" and still stay within budget. I can't say that about many designers. She's sharp as a whip and creative as can be, and yet not intimidating at all...completely approachable. All the girls on her team are enthusiastic about your day, sweet as can be, and so talented at what they do. They want everything to be perfect for you, and make it all stress-less. I really could go on and on. Working with anyone from the True Event team feels like you're planning your big day with your best friend who is able to make your vision a beautiful reality! They really are a one of a kind group who I'd highly recommend for your big day!

Tobey Sent on 09/19/2012

5 out of 5 rating

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5 out of 5 rating

When my now husband and I decided to have our wedding at the Ocean House in Watch Hill, RI, we were given a list of vendors directly from their wedding coordinator. True Events was on the list so I decided to call and get some information. Sarah could not have been sweeter and easy to talk to and we set up a face to face at her office in Madison. In the meantime, I checked her website and fell in love with the details and decor of the other weddings she had planned in the past. When we finally met there was an instant connection and her soft spoken, calming persona was exactly what a future bride would need by her side on her wedding day. We went through our initial vision of a beach wedding with a nautical theme and her excitment and ideas started pouring out that after 2 hours I was practically ready to get married the next day. Leading up to the wedding she provided us with a list of the best vendors in the area which allowed us to do our own research and utimitely make our own decision. She kept me on pace with hair, makeup, transportation etc. so that all of my major vendors were booked in advance. As the wedding drew closer we met again to go over linens, flowers, and all the other details that make a wedding personal. I was most in need of Sarah the day before and the day of the wedding. She contacted all of our vendors and coordinated the arrival of the dance floor, DJ, flowers, etc so that I could relax and just focus on me and my husband. During the ceremony and cocktail hour, she looked like another guest of ours, and would stealthly let me know what was happening next. At the end of the night we said a quick good bye and I think I said "I love you" because that's how I felt that that moment. I was so thankful that she was there and so happy that everything went so smoothly. I'm not sure what we would have done without her.

Cindy Sent on 07/18/2011

5 out of 5 rating

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5 out of 5 rating

Sarah is absolutely amazing. Our wedding was more then we could have ever dreamed because of her vision and amazing talent. I would recomment True Event without question and when planning another event will surely use Sarah!!

xo
Cindy

Meghan Sent on 07/12/2011

5 out of 5 rating

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5 out of 5 rating

Sarah is truely an amazing event/wedding planner. She is super creative. She listens to your,"the brides", vision and provides appropriate feedback to make a wedding day happen in style. She is highly organized and responsible. I had nothing to worry about which made me relaxed on the most important day of my life. Sarah has lots of connections which helps with finding vendors. Sarah is always available, even in June when it is the craziest time for weddings. Yeah.........Sarah!!!!!! I highly recommend her services and wish her a lot of luck in the future with making each bride happy.

Libby Sent on 12/01/2010

5 out of 5 rating

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5 out of 5 rating

I truly can not say enough wonderful things about Sarah. She was brilliantly creative, constantly calm and controlled (even though our venue flooded three weeks before our wedding!), and just an absolute pleasure to work with.

I loved everything about the way Sarah planned our wedding, and I give her my highest recommendation!

Marguerite Sent on 07/11/2020

4.8 out of 5 rating

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5 out of 5 rating

True Event made planning and day of easy and stress free!

I cannot imagine having gone through the wedding planning process without True Event, specifically Caitlin Campbell. After getting engaged I thought I would be able to handle planning a wedding in CT while living 800 miles away in Chicago, and I quickly realized it would be a huge challenge.
Once I began working with Caitlin I immediately felt more relaxed and less stressed. She was always on top of her game in every way. She was there to answer any questions I had (which often came via frantic email/texts), and she was really helpful when I was trying to decide things about decor, wedding day timeline, guest accommodations, etc. She was in constant communication with all of my vendors, and was always quick to respond via text or email when needed.
The weekend of the event she was super organized, and made sure everything went smoothly. She was there to field any questions that came up so I didn't have to, and made sure every detail was how I wanted it.
I could not have done it without her help! Thank you Caitlin, and True Event, for making our wedding day perfect and stress free.

+5 photos

Natalie Sent on 08/29/2016

4.8 out of 5 rating

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Not many brides can say that their wedding day and the weeks leading up to it were stress-free, but I knew with Sarah and Caitlin managing every detail, there was nothing to worry about. They were extremely organized and executed every detail perfectly. Throughout the planning process, they were responsive, thoughtful and always one step ahead. It also meant everything to work with such a sweet, calm, passionate team - Sarah and Caitlin were always smiling and such a pleasure to have around. My husband and I can't thank them enough for helping us throw the perfect wedding. It was truly better than anything we could have imagined.

Faye Sent on 10/25/2013

4.8 out of 5 rating

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5 out of 5 rating

Sarah and Caitlin were so wonderful to work with. These two always had a huge smile on their faces and were very helpful in the planning process.

I had a lot of ideas and "visions" that Sarah helped me execute into my perfect "imperfect" wedding. My wedding theme was: "New England Rustic meets Balinese Clambake via Brooklyn Chic with a touch of Gatsby"- and they totally made it work!

They introduced me to amazing vendors for my invitations, rentals, and flowers and I could not have done this without them.

They also made my actual wedding day completely stress free. I had always known I needed a day-of coordinator to ensure I wasn't freaking out during the day- and they absolutely came through for me. The day flowed perfectly and effortlessly without a worry. They were professional and everyone who met them loved them too. I couldn't recommend them enough.

Laura Sent on 02/11/2013

4.8 out of 5 rating

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5 out of 5 rating

Sarah True was a pleasure to work with from start to finish. I was so appreciative of her calm, friendly and genuine disposition. I had a very clear idea of what I wanted the wedding to feel like and Sarah understood completely and helped to elevate the ambiance and decor to the next level. I truly could not be happier with how the day turned out- completely gorgeous and unique thanks to Sarah and her team. Sarah is the type of person you would want to be your best friend. It was so important to me to have vendors and professionals around me that I trusted and made me feel calm- she did exactly that. I give True Event an A+!

Angela Sent on 12/28/2010

4.8 out of 5 rating

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5 out of 5 rating
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5 out of 5 rating

Sarah has a joyful personality and a great eye for design. I did not have time to be involved in all the details of planning and wanted someone to throw a gorgeous event that suited our style, and to do so with little guidance from me. That is exactly what I got and I could not be happier with the result. Sarah was quite busy the season of our wedding, and there were a few times when it was difficult to get a timely response. Other than that, I had a flawless experience with True Event.

Deanna Sent on 12/01/2010

4.7 out of 5 rating

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4 out of 5 rating
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5 out of 5 rating

It was a joy to plan my wedding with Sarah True. I felt like she was able to read my mind and figure out the mood I was going for when I was unable to put it into words. She was fun, professional, and had the best suggestions without ever being pushy. I appreciated having Sarah's help throughout the planning process, but the week of (and especially the day of) the wedding was when I realized I definitely could not have done it without her. Everything went off without a hitch: the venue was stunning, and I didn't have to worry about a thing.

Alicia Sent on 12/01/2010

4.7 out of 5 rating

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5 out of 5 rating
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4.5 out of 5 rating

Working with Sarah (& Abby) was such a pleasure! My fiance and I were new to the area and our families were not close by so being able to turn to Sarah for advice was invaluable. She helped to guide our ideas and vision for the day and encouraged us to make it personal and our very own. Our business relationship grew into a friendship so effortlessly and that meant so much to us. It's so important to trust your vendors and that made it so easy for me to relax on the day of the wedding knowing that Sarah was in the background taking care of everything!

Susan Sent on 07/12/2013

4.6 out of 5 rating

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4 out of 5 rating

Sarah True and her staff were fabulous to work with. They knew what needed to be done and worked with me to make my daughter's dream wedding come true. She kept me calm when I got nervous. I am not always easy to work with but Sarah made it look easy.

Vanessa Sent on 12/02/2010

4.4 out of 5 rating

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4 out of 5 rating

Super wonderful working with Sarah! She designs a gorgeous tablescape and lots of wonderful details (capiz shells, rope votives, knotted escort board for our yacht club wedding). Very fun and easy going but brings lots of ideas to the table. I only wished I had met her sooner in the planning process to take advantage of all her great vendor connections. Pleasure to work with.

Rebecca Sent on 09/06/2011

1.8 out of 5 rating

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1.5 out of 5 rating
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1.5 out of 5 rating
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2 out of 5 rating
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1.5 out of 5 rating
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2.5 out of 5 rating

Hi everyone,
I am a September 2011 bride that hired Sarah of True Events this past January to help plan my wedding. Given that I hired her largely based on reviews like the ones posted here, I think it's important that I share my personal experience with other brides as my experience was very different than the others stated here and, just four weeks before my wedding, we decided to stopped working together.

To start, I was really excited to be working with Sarah and had high expectations. I had gone on her website, her blog, her facebook, etc and looked through all the beautiful pictures of her work. We spoke on the phone a couple of times and I called 3 of her references. Everything sounded great and I felt confident in my decision to hire her. From the minute I began working with Sarah, I made it clear that I had a very demanding job and while I would love to dedicate hours to planning my wedding, it just wasn't in the cards for me. As such, I was going to rely very heavily on her to keep me on track. My job also required me to work in Europe from May-June which meant that things that could maybe be left until later in the planning process needed to be done ahead of time (unless, of course, I didn't mind going with any old vendor and having this just completed for the sake of being completed). Sarah assured me she would be there to ensure everything was in place and that things would be completed ahead of my work trip.

Unfortunately, what I was told and what actually happened were two very different stories. From very early on, I started sensing she was not as dedicated to my wedding as maybe I had hoped she would be. I would send her emails/photos of items I liked/items on Etsy I thought about purchasing but wanted her opinion on/colors and decor ideas. None of those emails received responses. As I imagine many brides do, I made excuses for her..."oh, she's just busy and my wedding is not for several months...," "I'm asking too many questions, she probably just doesn't have time right now but will respond when she has time," etc. Then, I'd notice when we did speak, she could not remember anything about my wedding. For example, she forgot I had already hired a photographer and Justice of the Peace. Those are minor issues, but at least for me, I wanted to feel like my planner only had my wedding--whether or not that was the case. After all, I was paying her thousands of dollars.

For weeks/months, I continued to make excuses for her. I would tell my friends about our calls (calls where I would literally have to repeat what I said the week after and then hear her say she was "still working" on whatever the task was) and they would tell me to just stop working with her but I was too scared given it was only 3-4 months before the big day.

Then, I went to London for work in May. While she had promised me we would have the "inspiration board" secured prior to my departure, that didn't happen. She also assured my fiance and I that we could wait until our return to complete our invitations so I took her word and continued to trust her. After all, I am extremely type A and couldn't expect someone to work in the exact manner as myself. However, things just never got done.

To give you an example, my fiance and I had requested our invitations be completed the week following my return to the US. I didn't want to constantly harass Sarah about the status of our invitations so I just didn't say anything and let her run with it (as she agreed to do). Upon my return, I reached out to her regarding the invitations. No word. I followed up...still no word. Then, finally, days later, she tells me she thinks I should work directly with the designer to "speed up" the process. Umm...I'd be happy to...but why did she wait until the last minute to tell me she needed me to wrap things up? Finally, after I harassed the crap out of our invitation designer to rush things along, I asked Sarah to review the "final draft." Sarah said all looked good..except that literally 2 hours before we were going to send to print, I realized the wording we had on our invitations made it sound like our parents were getting married to each other!!! Can you imagine if my fiance hadn't caught that? We would have wasted thousands of dollars! Then, I had asked Sarah weeks prior for names of calligraphers. Since I was traveling/working nonstop, it slipped my mind to follow up with her and she just never sent over any names. By the time I remembered, it was too late...no calligrapher for me! At this point, my fiance intervened and spoke to Sarah to express our concerns. She told us that she absolutely had our wedding as a priority and we just needed to continue to trust her. So, we did.

Even after the florist she recommended flaked on me and canceled our 8am meeting at 5pm the night before (while I had already booked a hotel and car rental) and Sarah didn't stand up for me, her client, to the vendor, we kept working with her and kept giving her chance after chance.

Then, 4 weeks before my wedding, I started to panic. I didn't have anything completed--no menus, no rentals, no solid vision on decor/color, no idea on florals. My fiance saw me freaking out and intervened. He asked Sarah to provide us with a detailed timeline of our event (something that is written into her contract and to be provided around the ~8 week mark but something we never received). Days went by. We still received nothing. Then, after 2 weeks, we received our "timeline." I kid you not...it was 1.5 pages and didn't even have my correct contact information or the names of all my vendors. My fiance looked at the properties of the document and saw it was created 30 mins before she sent it to us. We were appalled. That's when we decided to stop working with Sarah.

My wedding was this past weekend, and let me tell you, it was super stressful to pull it all together alone in 4 weeks, but it was no more stressful than chasing Sarah around and shelling out thousands to her for nothing in return.

Even if I hadnt cared about a timeline or knowing exactly what the rentals/linens/florals were going to look like ahead of time, one thing that really bothered me about Sarah was that she was not helpful with vendor /budget suggestions. I think many people look for a planner as they are scared stiff and dont want to make the wrong move, hire the wrong vendor, sign the wrong contract, etc. Further, they dont need a great price, but they want great value. I kid you not when I say..the ONLY vendor we had issues with was the ONLY vendor Sarah suggested. We found our photographer, DJ, bakery, etc by ourselves and they all worked out perfectly! However, our florist was a nightmare...and she was Sarah's recommendation. Then, Sarah would suggest vendors that did not make an economic sense - ie: she suggested a rentals vendor from NYC...but I was getting married in Newport, RI! The travel fee alone from her vendor was large enough to get me linens, china and glassware from a RI vendor!

At the end of the day, I'm sure some people have had a lot of luck with Sarah. After all, her website is beautiful and it seems like some of the reviewers here really love her. I'm not sure why my experience was so different, but I thought it was important to share and let you make your own choice.

**One last thing for those working brides...Sarah was only able to do calls during the day. It was extremely difficult for me to step away from work at 3pm, but that was the time that worked for her. Evening and early mornings didn't. However, I rated her a 2.5 star instead of a 1 star because sometimes I would cancel calls on her last minute due to work and she was always happy to reschedule. Then again, I guess that's what I paid her for..**

User2137863 Sent on 05/18/2015

1.6 out of 5 rating

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1.5 out of 5 rating
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1 out of 5 rating
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1 out of 5 rating
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3 out of 5 rating
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1.5 out of 5 rating

Sarah True was non-responsive throughout the entire wedding planning process. I emailed her countless times and she took an average of 3-4 days to respond. She waited or forgot to contact vendors, and as a result, I lost out on my first choice items. She was condescending when I finally confronted her on her lack of follow through, and stated that I should just go with someone else if I wasn't happy with her services. Well, 2 months before the wedding and I had little choice but to just stick it out and contact vendors on my own. To add insult to injury, she attempted to take credit on her website for designing my wedding-which i did 100 percent on my own. when I noticed this on her website and asked her about it, she immediately changed it from event designer to event coordinator. Trying to take credit for the countless hours I spent designing my wedding is just classless in my book. I am glad that so many people have had good experiences with her, however, and I truly hope she has become more responsive and on top of things for future brides.

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