The Westin Virginia Beach Town Center Reviews
Reviews
4.9 out of 5 rating
4.9 out of 5 rating
18 Reviews
98% recommend it
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![Julie]()
Julie M. Sent on 11/09/2020Absolutely amazing
We scheduled our reception here with 25 days notice after our original location cancelled on us. It was a nightmare. Julie and her team made our night perfect. The food was amazing and they were able to work with our budget to allow for an open bar without going too much over $$. I never imagined we could afford to have our reception at such a beautiful hotel but they sure made that dream come true! The Westin was amazing. -
![Helen]()
Helen B. Sent on 08/18/2020Phenomenal Wedding Reception Venue!
The Westin is a beautiful hotel to have a wedding reception. The chef(s) did an outstanding job with the food, and the events coordinator was extremely helpful with the entire planning process. I would definitely recommend the Westin to anyone needing a location for their wedding reception.The Westin Virginia Beach Town Center's reply:
Thank you so much for your review! We are so happy that we made your dream wedding happen! We hope you and your family are all healthy during this time! -
![Elizabeth]()
Elizabeth Sent on 10/20/2018Great experience!
Shocked by any Negative Reviews of this Hotel...Not my experience.
Despite it taking me longer than usual to acquire a reservations online due to a computer glitch with the recent merger of Marriott and Starwood properties that is effecting all Marriott and Starwood properties, followed by a call to a customer service representative, Sue, at corporate, along with her supervisor, that worked endlessly to help me, my reservation was forced through with each day as a different reservation. Hey, everyone has growing pains! I called Westin Corporation directly as that was the number I found online, to make sure they received my reservation, realizing we would be arriving well after midnight, and needed to inform them we were not no-shows and needed to have our multiple reservations combined. When I arrived at the Westin, Town Center, Virginia Beach, VA, they had taken care of all the growing pains caused by their need to combine the computer systems of two very large hotel groups. Once I checked in, I found a clean and well run home away from home and enjoyed excellent eggs Benedict on the property after only a few hours of sleep. The restaurant staff was just as kind and accommodating as the desk personnel had been when I finally arrived after 5 AM this morning. Considering I stay in hotels over 100 nights a year, and have truly had some bad experiences along the way, I can assure travelers, especially business travelers, that the negative comments are not warranted according to my experience. It is clean, the staff is more than accommodating, and their cleanliness even surpasses my OCD fear of filth, If you are looking for a lounge at this property, you won't find one. But if you have earned rights to free lounges at their property, they comp anything you order from the full menu in their full service restaurant. I am looking forward to their famous smoked salmon breakfast I plan to order, compliments of the hotel in lieu of an lounge for frequent travelers! -
![Reegan]()
Reegan Sent on 01/21/2018I am so happy we decided to celebrate our big day at The Westin!!! Ashley and Alex and the entire catering staff made the entire experience amazing and customized every single detail exactly how we wanted it. We had such an outstanding day and they met with met with me every step of the way and were extremely responsive to my 1,000 questions. I recommend getting married here to all newly engaged couples because my experience was truly perfect! -
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User1921266 Sent on 11/14/2014Ashley Loffredo is an absolute gem! The Westin is providing our rehearsal, ceremony, cocktail hour and reception spaces, as well as our catering, bar tending and even our guest rooms.
The rates are very reasonable and these folks have been so easy to work with so far. -
User850953 Sent on 07/03/2012The Westin was the best place to have my wedding reception. The pricing was reasonable for the amount of space that we rented. The staff was pleasant to work with and Ashley Loffredo, the catering manager, was so easy and great to work with. She is very detailed oriented and goes above and beyond to make sure that all of your needs are taken care of and that she meets or exceeds your expectations. The space is beautiful, and it always has a refreshing feeling when you walk through the door. There was not one complaint that my guests had for me after the wedding. They enjoyed their time and continue to rave about it weeks after the wedding. -
User1906484 Sent on 11/05/2014I had a wonderful experience working with Ashley. My big day was so wonderful. Ashley reach out to all of my other vendors and worked with them to ensure everything went according to plan. -
![Allison]()
Allison Sent on 06/20/2012We held our cocktail hour and reception at the Westin in Town Center, Virginia Beach. From the very beginning, we knew we would have a great experience working with catering manager Ashley Loffredo and the whole Westin team. Ashley was extremely responsive to e-mails, phone calls, and requests to meet to plan out our meal, room layout, reception itinerary, and all the other details. The week before our wedding, we decided we would like to have signature drinks playing off of our last names, and the folks at the Westin not only made it happen, but even incorporated one of our wedding colors (coral) into the "Barger-ita"! Chef Scott prepared an amazing meal that was the product of combining a number of ideas that we liked from our tasting several months before the wedding. Several guests commented to me that their meal was the best food they had ever received at a wedding, and virtually everyone commented on how pleasant and subtle the wait staff was, even when catering to 135 guests! The Westin does have a minimum spending amount on food and drink, which from my initial browsing of wedding venues seemed in line with other higher-end hotels in the area. Obviously, the more guests that are attending, the easier it is to meet the cap, and for our guest count, we were able to provide our guests with a delicious plated dinner, hors devoures during the cocktail hour, and open bar the whole night without exceeding the cap.
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