The Westin Virginia Beach Town Center Reviews

We scheduled our reception here with 25 days notice after our original location cancelled on us. It was a nightmare. Julie and her team made our night perfect. The food was amazing and they were able to work with our budget to allow for an open bar without going too much over $$. I never imagined we could afford to have our reception at such a beautiful hotel but they sure made that dream come true! The Westin was amazing.

The Westin is a beautiful hotel to have a wedding reception. The chef(s) did an outstanding job with the food, and the events coordinator was extremely helpful with the entire planning process. I would definitely recommend the Westin to anyone needing a location for their wedding reception.

We just had our wedding on May 11th 2019 and it went flawlessly. The decision to utilize this venue was probably the best I made second to asking my wife to kick it with me for the next 60 years or so. From the planning phase to execution, it was so easy we didn't need a wedding planner. The staff helped us along every step of the way, answered all of our questions and provided us with best practices to guide us along the path. The cost was great. It was close to what we expected to pay. If you are like us the numbers you set for your day will end up more like a guideline. We exceeded our planned numbers. Large family issues 😅. Set up the day prior and the day of was made so easy. The men and women working our event asked what we envisioned and went into superhero mode. Oh man, the food! It was so good. Every plate was cleaned to the extent that I asked everyone if the licked their plate.
The uses the bread the get the juice from their meals. We had a couple extra plates due to last minute drops and they packed them for us to go. After all the dancing and games, they helped calm the hunger dragon at 3am. Last but not least that place is great for photos.

To the staff of professionals working at the Westin Virginia beach: Thank you for making our day great! Our family had a blast!

Mr. & Mrs. B.

Shocked by any Negative Reviews of this Hotel...Not my experience.

Despite it taking me longer than usual to acquire a reservations online due to a computer glitch with the recent merger of Marriott and Starwood properties that is effecting all Marriott and Starwood properties, followed by a call to a customer service representative, Sue, at corporate, along with her supervisor, that worked endlessly to help me, my reservation was forced through with each day as a different reservation. Hey, everyone has growing pains! I called Westin Corporation directly as that was the number I found online, to make sure they received my reservation, realizing we would be arriving well after midnight, and needed to inform them we were not no-shows and needed to have our multiple reservations combined. When I arrived at the Westin, Town Center, Virginia Beach, VA, they had taken care of all the growing pains caused by their need to combine the computer systems of two very large hotel groups. Once I checked in, I found a clean and well run home away from home and enjoyed excellent eggs Benedict on the property after only a few hours of sleep. The restaurant staff was just as kind and accommodating as the desk personnel had been when I finally arrived after 5 AM this morning. Considering I stay in hotels over 100 nights a year, and have truly had some bad experiences along the way, I can assure travelers, especially business travelers, that the negative comments are not warranted according to my experience. It is clean, the staff is more than accommodating, and their cleanliness even surpasses my OCD fear of filth, If you are looking for a lounge at this property, you won't find one. But if you have earned rights to free lounges at their property, they comp anything you order from the full menu in their full service restaurant. I am looking forward to their famous smoked salmon breakfast I plan to order, compliments of the hotel in lieu of an lounge for frequent travelers!

I am so happy we decided to celebrate our big day at The Westin!!! Ashley and Alex and the entire catering staff made the entire experience amazing and customized every single detail exactly how we wanted it. We had such an outstanding day and they met with met with me every step of the way and were extremely responsive to my 1,000 questions. I recommend getting married here to all newly engaged couples because my experience was truly perfect!

On July 17, 2016 my husband and I had our wedding at the Westin! We had 150+ guests and Ashley and the crew made my event flawless! The service was impeccable and the food was to die for!! Scott he chef met all of our expectations and then some!! Ashley Lofredo was accommodating and patient with us considering some of my indecisive moments! The chef Scott is willing to do anything to make the Bride and Grooms event the event of all events for them!! My husband and I made our own menu and all our guests bragged about how wonderful the food was and how great the wait staff was !! I would recommend this venue to anyone in the Hampton roads area looking for their dream wedding at a great price!! Or should I say great value for your budget!!

Ashley Loffredo is an absolute gem! The Westin is providing our rehearsal, ceremony, cocktail hour and reception spaces, as well as our catering, bar tending and even our guest rooms.
The rates are very reasonable and these folks have been so easy to work with so far.

What a dream come true. Ashley is just such a professional and a pleasure to work with. Our wedding day was amazing. They worked with us to get every special request accommodated. Even working with us on our signature drink until it was perfect. And the food. The food was the best food at a wedding 99% of my guests have had!!! (They claim their own meals at their wedding was the best). The cocktails, appetizers, goat cheese and the entrees. Superb. And they made sure the bridal party was well fed in the holding room. What a great experience. I highly recommend the Westin. Close to the airport and town center is super fun. Thanks everyone!!!!

We held our annual Ball with over 360 guests in attendance. Fantastic venue, superb food and service exceeded expectations! Julie was our hotel point of contact who knew how to provide the experience we were looking for in an elegant event. She was very responsive, talked and met on several occasions and she ensured we were provided that customized service that gave our guests the WOW factor. Her husband Scott is also the Executive Chef who worked a customized meal, again for 360+ guests, and tasted like it should have been served at a 5-star restaurant…..colorful, flavorful and well-designed salad and entrée dishes! Laslty, when you reserve the Monarch Ball Room you are the only “show” in town so you get full hotel support and you see/feel firsthand THE WESTIN experience! Great job Julie and Scott and thank you for our “Evening in Paradise”!
GO NAVY!
Kevin

The Westin is a great location especially for the guest. The venue had colors you can work with. The coordinator and the staff were very helpful. I received great reviews on the food and the service.

The Westin was the best place to have my wedding reception. The pricing was reasonable for the amount of space that we rented. The staff was pleasant to work with and Ashley Loffredo, the catering manager, was so easy and great to work with. She is very detailed oriented and goes above and beyond to make sure that all of your needs are taken care of and that she meets or exceeds your expectations. The space is beautiful, and it always has a refreshing feeling when you walk through the door. There was not one complaint that my guests had for me after the wedding. They enjoyed their time and continue to rave about it weeks after the wedding.

Ahhhhhh The Westin, it was heaven! The stuff took such great care of us and the food was amazing. My guests are still talking about how nice the hotel was. Besides my key hardly ever working, the room was soooo nice! I didn't want to leave.

We knew before we were engaged that we wanted to have our reception at the Westin. When we met Ashley, she was so friendly and accommodating to all our questions and concerns. Through out the year, she stayed in contact with us and helped us stay on track. She worked with our coordinator and other venders, even helping us book the best people to work with! She shared her recommendations, including the DJ from her own wedding - who blew everyone away. People have been talking about our wedding for a month now, and we couldn't be happier to hear it!

We are huge foodies, and knew from the moment we met Scott that we had hit the jackpot. He worked with us and created a tasting menu that hit all the marks - from southern comfort to New York Italian. When we couldn't agree on a type of crab cake - he combined the two and created an original for us. Wedding food is something we tend to remember, and our was not one to be forgotten. Many couples don't get to enjoy their meals on their wedding day - but Ashley and Scott made sure that we did. They had a tray with two full meals, desserts, and our beverages of choice waiting for us in our hotel room at the end of the night. Go with the Westin if you want good food, to feel taken care of, and your day to go smoothly!!!

I had a wonderful experience working with Ashley. My big day was so wonderful. Ashley reach out to all of my other vendors and worked with them to ensure everything went according to plan.

Ashley was wonderful in helping me get everything set for our big day! She was very nice and professional. I loved the whole experience. My only problem was on the day of the event, there was one bartender that was very rude. I wish I would have gotten his name, but I was too busy trying to enjoy our special day. Otherwise, everything was great!

We held our cocktail hour and reception at the Westin in Town Center, Virginia Beach. From the very beginning, we knew we would have a great experience working with catering manager Ashley Loffredo and the whole Westin team. Ashley was extremely responsive to e-mails, phone calls, and requests to meet to plan out our meal, room layout, reception itinerary, and all the other details. The week before our wedding, we decided we would like to have signature drinks playing off of our last names, and the folks at the Westin not only made it happen, but even incorporated one of our wedding colors (coral) into the "Barger-ita"! Chef Scott prepared an amazing meal that was the product of combining a number of ideas that we liked from our tasting several months before the wedding. Several guests commented to me that their meal was the best food they had ever received at a wedding, and virtually everyone commented on how pleasant and subtle the wait staff was, even when catering to 135 guests! The Westin does have a minimum spending amount on food and drink, which from my initial browsing of wedding venues seemed in line with other higher-end hotels in the area. Obviously, the more guests that are attending, the easier it is to meet the cap, and for our guest count, we were able to provide our guests with a delicious plated dinner, hors devoures during the cocktail hour, and open bar the whole night without exceeding the cap.

Ashley was such a pleasure to work with during my wedding planning! She went above and beyond all of my expectations for a catering manager. She was incredibly helpful, personable, friendly and professional. All of the staff at the westin were great and helped to make my wedding a wonderful event. The food was excellent and I have received so many compliments regarding the food choices (which was difficult because everything at the food tasting was delicious).

I had my wedding party and guest stay here and we had a wonderful stay! The only confusion was delivery of my welcome packages which had names on them: they were given to the wrong ppl. Otherwise, good stay!