The Westin Tampa Bay Reviews
Reviews
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Quality of service 4.7 out of 5 rating4.7
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.7 out of 5 rating4.7
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Flexibility 4.7 out of 5 rating4.7
Awards
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Featured
Daniel Sent on 06/10/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Danielle and Daniel Wedding
We celebrated our wedding at The Westin Tampa Bay, and it was everything we dreamed of and more. From the stunning bayfront views to the exceptional service, this venue made our special day absolutely unforgettable.
From the start, the staff (especially Tiffany) was attentive, professional, and genuinely invested in making our vision come to life. Every detail from the ceremony setup to the reception was handled with care and precision. The team was responsive, kind, and went above and beyond to ensure everything ran smoothly so we could truly enjoy our day without stress.
The location is breathtaking having the ceremony with the water as our backdrop was magical, and the indoor space was just as elegant. Our guests raved about the food, the view, and the overall experience. We couldn’t have imagined a better place to begin our next chapter together.
Thank you to everyone at The Westin Tampa Bay for helping us create memories that will last a lifetime.
With heartfelt gratitude,
Danielle & Daniel
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+2 photos
The Westin Tampa Bay's reply:
Dear Danielle and Daniel,
Thank you so much for your kind words and recommendation! I am so happy that the team and I made your wedding dreams come true at the Westin Tampa Bay and that you have such special memories of your day to cherish for a lifetime!
Cheers,
Tiffany -
Quality of service
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Vita Sent on 01/13/20265 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A Beautiful Day filled with Memories!
When planning our wedding, we knew exactly what we wanted. Our expectations were high but were met with Tiffany. Her professionalism, courtesy of our schedules along with our budget. Her advice or suggestions gave us comfort. Her passion from what she does at The Weston shines through. Going through such a wonderful experience with Tiffany, we are now having another big event. Of course we wouldn't want anyone else to guide us through but Tiffany, once again.The Westin Tampa Bay's reply:
Thank you so much sharing Vita! I am so excited to plan another celebration for your family and friends this summer at our Newly Renovated Westin Tampa Bay!
Cheers,
Tiffany -
Quality of service
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Laura Sent on 03/21/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding 2/17/25
The Westin was wonderful!! Tiffany Hughes was amazing. From the moment we met on our tour, to always having constant open communication with us whether email or phone; she didn’t miss a detail. She listened to everything we wanted and made it happen. She made our dream wedding come true.-
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+3 photos
The Westin Tampa Bay's reply:
Dear Laura,
Thank you so much for the kind words and entrusting our team with your and Nate's special day. We were honored to be a part of it here at the Westin Tampa Bay!
Cheers,
Tiffany -
Quality of service
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Jennifer Sent on 02/16/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were so grateful for the The Westin Tampa Bay. We were forced to choose a venue at the last minute and it turns out we liked The Westin much better
Tiffany was wonderful to work with. She was always available to return my calls or emails in a timely manner. Everyone at The Westin Tampa Bay were professional and accommodating. We would highly recommend Th e Westin, from the service, to the food, and that view!-
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+13 photos
The Westin Tampa Bay's reply:
Thank you so much for taking the time to share your experience and these beautiful photos Jennifer! It was such a pleasure to work with you both. Wishing you a lifetime of love and happiness!
Cheers,
Tiffany -
Quality of service
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Lana Sent on 02/06/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A perfect wedding!
My husband and I had our approximately 150 person wedding at the Westin. Our original venue was damaged by the storm and this was a rapid venue change for us, and it turned out more beautiful than we could have imagined! We primarily worked with Tiffany who was a rockstar. She was extremely prompt and organized through the process and for our big day. We also worked with Pamela who kept our room block organized and accessible. The scenery of the hotel was stunning and we had a beautiful ceremony on the water. The reception room was beautiful and held our crowd easily. The food was DELICIOUS. The rooms were brand new and so clean, modern, and each with a gorgeous waterfront view. During our wedding weekend the Westin team was incredible. Brooklyn and Mackenzie were especially helpful and friendly at the front desk. It was truly the best day for us and our guests also expressed how much they loved the hotel and our beautiful they thought our wedding was. We are so grateful we were able to have our wedding at the Westin and would highly recommend this as a wedding venue and hotel to stay at!The Westin Tampa Bay's reply:
It was such a pleasure to work you both to create the wedding of your dreams! The team and I are so happy to have exceeded your expectations for your special day! Thank you for taking the time to share these sentiments with us! We wish you all the best!
Cheers,
Tiffany -
Quality of service
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Stephen Sent on 01/22/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding was a success!
We had a 90-person wedding at this venue in the Carribbean Ballroom, which was wonderful. Everyone enjoyed the food, which was served in generous portions. The 1 bedroom suite where we stayed was newly renovated and beautiful. We worked with TIffany who couldn't have been more accommodating and a pleasure to work with. We highly recommend booking your event at this location.The Westin Tampa Bay's reply:
Dear Stephen,
Thank you so much for your kind words. I will be sure to share them with our team! It was an absolute pleasure to work with you both. I wish you a lifetime of love and happiness!
Cheers,
Tiffany -
Quality of service
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Romellee Sent on 11/30/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond Beautiful!
Our wedding venue was better than I imagined. The views from The Westin Tampa Bay were breathtaking, and the food was excellent!The Westin Tampa Bay's reply:
It was such a pleasure to work with you both! I am so glad that your day was everything you hoped it would be here at the Westin Tampa Bay!
Cheers,
Tiffany -
Quality of service
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Shannon Sent on 11/26/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Very Responsive & Accommodating
We had to change from our original beach venue wedding due to two hurricanes and only had 3 weeks to basically plan another wedding. Tiffany was very responsive and helpful and our wedding turned out beautiful.The Westin Tampa Bay's reply:
Thank you so much for taking the time to complete this review. It was such a pleasure to work with you both to make your wedding dreams come true despite having to change your venue at the last minute! Wishing you both a lifetime of love and happiness!
Cheers,
Tiffany -
Quality of service
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Bex M. Sent on 11/05/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Service!
We were moved to this venue after the hurricane in FL, and the team at The Westin Tampa Bay did a phenomenal job of giving us the wedding of our dreams on short notice. Everyone we worked with was fantastic, LGBTQ-friendly, and extremely competent at their jobs. Highly Recommend!-
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+2 photos
The Westin Tampa Bay's reply:
Thank you so much for this review! It was a pleasure to work with you ladies and to be of service during such a challenging time. I am so happy that we made your wedding dreams come true at the Westin Tampa Bay!
Cheers,
Tiffany -
Quality of service
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Briana Sent on 07/30/20245 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Alex and Briana's Wedding
We loved our wedding day at The Westin Tampa Bay. Tiffany was an amazing coordinator and helped us have such an unforgettable day. The BluView room was an amazing location for our ceremony and reception. The food was incredible. We heavily recommend The Westin Tampa Bay as wedding venue!The Westin Tampa Bay's reply:
Dear Briana,
Thank you so much for celebrating with us at the Westin Tampa Bay and for your lovely review! It was an honor to be a part of your unforgettable wedding day. Your decor choices were stunning and so were you and the groom.
Best wishes always,
Tiffany -
Quality of service
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Nicolette Sent on 12/19/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Perfect Christmas Wedding
We had a great experience with The Westin Tampa Bay. We loved working with Tiffany and her team who answered every e-mail promptly. The Caribbean Ballroom was great because it overlooked the bay and was both spacious but not so big that people felt they were too far from each other in between the dance floor. The food was amazing and we kept getting compliments all night on how good everything was. All in all we both had a magical wedding and thank The Westin for helping us throughout the entire process!The Westin Tampa Bay's reply:
Thank you for sharing your most special day with us at the Westin Tampa Bay! We loved working with you to make your wedding dreams come true! Wishing you a lifetime of love and happiness!
Cheers,
Tiffany Hughes, Director of Catering -
Quality of service
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Devin Sent on 10/21/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful wedding venue
The views the BluVu terrrace offers is amazing! Tiffany and her team are so helpful in setting up the room for the wedding, helping put flowers on the cake when the baker didn’t haha, and overall offering helpful tips/advice. My wedding was nothing short of amazing and the process was very smooth. Food is amazing too!!!The Westin Tampa Bay's reply:
Thanks again for entrusting us for your special day and decorating your cake! It was fun! :)
Cheers to you both!
Tiffany -
Quality of service
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Cristina Sent on 10/20/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Venue!
Our wedding venue here was amazing. All around great experience. I wasn’t stressed at all during the planning or the day of. Tiffany was amazing to work with from the start of meeting her. If you want a smooth wedding and no stress pick the Westin!The Westin Tampa Bay's reply:
Thank you so much for your kind words! It was a pleasure to help you plan your special day!
Cheers,
Tiffany -
Quality of service
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Honey Sent on 10/20/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent Value
We felt like we received so much great service and quality that we would have paid even more. Thank you all!The Westin Tampa Bay's reply:
Thank you for your kind words! It was a pleasure to help you plan your dream wedding here at the Westin Tampa Bay!
Best Wishes,
Tiffany -
Quality of service
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Morgan Sent on 01/24/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The best night of our lives!
Image removed by sender. star rating
posted 01/23/2023
We had the best experience hosting our reception at the Westin Tampa Bay! The food was fantastic, they were organized and the ballroom looked spectacular! They made sure to work with all of our vendors and hosted majority of our guests with the upmost organization and friendliness!!!! 10/10 recommend!!
The Westin Tampa Bay's reply:
Thank you for your kind words! It was a delight to work with you and your family to plan your most special day! So glad that our Westin Tampa Bay team could be part of your celebration! Wishing you both the best!
Cheers,
Tiffany -
Quality of service
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Christy Sent on 04/14/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue!
We had our wedding and reception here and it was wonderful! It was all so easy having everything in one place. The venue is (obviously) beautiful and the catering was absolutely delicious! Our guests are still raving about it all! Tiffany was a huge help and lovely to work with throughout the whole planning process. She was in touch with all our vendors and made sure that everything ran perfectly the day of! Would definitely recommend this venue. -
Quality of service
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Kayla Sent on 03/10/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great venue for event!
We had our welcome party (the night before our wedding reception) here and Tiffany and her team were amazing to work with! So responsive, and everything went so well. The area was beautiful and exactly how I envisioned. Highly recommend :) -
Quality of service
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Leiddy Sent on 03/04/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The perfect Venue for my Wedding!!
I did my wedding at the Westin’s BluVeu Ballroom. We picking this place because of the amazing view that it has. We had the ceremony in the balcony and the reception inside the ballroom. I absolutely loved everything about it. The view was spectacular, the food was BEYOND amazing, and I did not stop getting compliments from my guests. Tiffany made the process so easy from beginning to end, catering to all that I wanted. She did a FANTASTIC job. Everyone in their team was extremely helpful the day of the wedding. Everything came out beautiful and I would 100% recommend this venue for any events!-
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+4 photos
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Quality of service
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Hannah Sent on 12/04/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue
We chose the Westin Tampa Bay BluVu owing to its unique views and private setting. Being from the UK, I wanted a venue that would ‘wow’ our guests. The roof terrace and views certainly did that. I loved everything about the BluVu. Our wedding was rescheduled a few times owing to COVID-19 which banned of international travel. Bridget and then Tiffany were very understanding of our situation and accommodate our needs. Tiffany responded to my emails in a timely fashion and provided everything we needed to make our wedding run smoothly.
For the wedding, we had the suite which provided the perfect getting ready room. Unfortunately, the noise from the aircon unit disrupted our sleep the night before the wedding leading to us changing rooms, but I could live with that owing to the wonderfullness that followed.
The wedding food was fabulous. The venue accommodated our request for halal meats and we had the most fantastic mocktail hour with a selection of fabulous non-alcoholic cocktails and hors d'oeuvre. The Beef Wellingtons went down amazingly with our guests and had a lovely English touch. Tiffany also provided us with a non-alcoholic cider for our toast and sent us a bottle of non-alcoholic cider to the suite which was very thoughtful. Often, vendors forget that we don’t drink alcohol. The cheese display looked lovely and the steak main went down very well with our guests. I loved everything about my wedding day. We were a little disappointed that the pool was closed during our stay, but this didn’t matter as we had a great time.
I would definitely recommend the Westin Tampa Bay for future brides looking for a venue with amazing views that offers a professional, friendly and very accommodating service. Despite the challenges along the way and the changes to our original plans, Tiffany made it work for us. It was a day we will never forget! Thanks for everything Tiffany and team.-
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+3 photos
The Westin Tampa Bay's reply:
It was a pleasure to work with you both on your very long awaited wedding celebration! Thank you for your lovely review! I, along with the Westin Tampa Bay Team, wish you a lifetime of happiness and love!
Cheers,
Tiffany -
Quality of service
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Matthew Sent on 11/23/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Absolutely amazing and accommodating
They were able to meet and exceeded all dietary needs for guests and communication was always there with what ever we needed and had to be changed. Anything last minute was also able to be taken care of to the best of their abilities. Amazing over all.The Westin Tampa Bay's reply:
Dear Matthew,
Thank you so much the awesome review! You were amazing to work with and I wish you both a lifetime of happiness and love. Thank you for choosing Westin Tampa Bay for your wedding!
Cheers,
Tiffany -
Quality of service
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Alicia Sent on 11/29/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful venue
We loved getting married at the Westin Tampa Bay! Everything went smoothly and Tiffany was fantastic at communication, at all hours of the day. She helped with everything we needed and was punctual, helped coordinate with all the vendors and was very accommodating. She stayed for the whole wedding day, even until dinner was finished. Even after the wedding, we had loose ends to tie up and she was very prompt and helpful in all matters. We can’t recommend the Westin enough.The Westin Tampa Bay's reply:
Dear Alicia,
Thank you so much for the amazing review! You & Justin were a pleasure to work with. Thank you for making the Westin Tampa Bay part of your special day! Wishing you a lifetime of happiness & love!
Cheers,
Tiffany -
Quality of service
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Leyla Sent on 09/20/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
More Than We Expected
We got married September 12, 2020 our coordinator Tiffany took over our wedding almost five days before but we can assure you that she took care of us like she was our coordinator since day one, me as the Bride felt at ease and had no doubt she would take care of everything the way we had discussed it. The service is great from the attendants all the way to the bartender they go by your program but also accommodate to any last minute changes, the food the food omg it was better than the day we did our tasting our guests still talking about the great taste everything had. We can recommend this venue at 💯 percent and more because during this time where COVID-19 has taken over and we have to adjust to new regulation for our, guest and employees safety, they made it as natural as possible although all the guidelines were followed, although we couldn’t have our ceremony outside due to the weather the backup plan was as perfect as the outside. The majority of our guests stayed at the hotel and were pleased with their rooms and service.Thanks to The Westin Tampa Bay, Tiffany, Esteban & staff on this day you guys ROCK we all had a BLAST!!!!!!
P.S you can see in one of the pictures a blond lady fixing my dress that’s Tiffany that’s how great she is!!-
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+5 photos
The Westin Tampa Bay's reply:
Thanks so much for the amazing review! I will share it with the wonderful team at the Westin! It was an honor to be part of your special day. Wishing you a lifetime of happiness & love! -
Quality of service
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Laurie Sent on 03/11/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Elegant Waterside Wedding and Reception
Our daughter was married at the Westin BluVu- 16th floor. The service was outside on the terrace which converted later to a very comfy fire pit and cigar smoking area. The cocktail hour moved inside to a delicious selection of hors d’oeuvres passed and displayed. The reception moved over to the other side of the floor to continue dinner. The sunset view was spectacular. Staff was obliging. Dinner was prepared and served perfectly to include the best scallops I've ever eaten. Filet was cooked perfectly. We added a soup course - Lobster bisque soup - which was served tableside with a whole lobster claw, crème fraiche and red caviar.
Bridgett Duffey, the Social Catering Manager was thorough and we felt the event's timing was in very capable hands. We utilized some preferred vendors offered by The Westin and others were our choice from prior experience. Beautiful event!The Westin Tampa Bay's reply:
Thank you for the wonderful comments! We are so happy you enjoyed the service and our food. It was a pleasure working with your family! Best wishes to you all! -
Quality of service
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Jackie Sent on 11/28/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything we hoped for!
Even though we had to move our wedding ceremony inside due to weather, Bridgett and her team at The Westin made the night perfect! They were so flexible and went out of their way to make us happy. They even got creative with the Ceremony location and it turned out beautifully!
The food was also amazing!!! They got a new chef after our tasting and I am so glad they did. Everything was delicious. We received so many comments from guest about how great the food was. The staff also went out of their way to make me a separate plate of food due to food allergies.
I highly recommend The Westin for your event!The Westin Tampa Bay's reply:
Thank you for such wonderful comments! It was a pleasure to be apart of your special day! We enjoyed working with you two and wish you all the best. -
Quality of service
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Robert Sent on 10/10/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Petitt Weddingl
What a Great Venue to hold a wedding or function. The view from the Rooftop was to die for. Our Guests loved it. Great food and drinks and everyone enjoyed it. would recommend this place to anyone. well worth it and great staff and friendly people.The Westin Tampa Bay's reply:
Thank you for the wonderful comments! We were delighted to host such a special day in your lives. It was a pleasure working with you both! -
Quality of service
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Mellie Sent on 09/07/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond Excellent
We had our Rehearsal Dinner and a Farewell Breakfast Buffet at Westin at Courtney Campbell Causeway in Tampa. We had about 30 rooms booked for our wedding guests.
From the time we talked to Bridgett Duffy, the Catering Sales Manager to the time we left, everything was handled with great customer service. Bridgett was customer service personified. She was always prompt in her response to my emails and phone calls. She handled every request to the best of her abilities. She was pleasant, professional and a dream to work with. Pamela Conception, the Reservation Supervisor is patience personified. My husband had her on the phone for almost an hour changing and re- changing our reservations. Through it all, she was friendly, patient and very helpful and knows the ins and out of the system which was very helpful. She too answered all of my emails promptly. These two ladies are beyond excellent in what they do, but the food, OMG, the food was THE best food EVER! My guests raved about it even now, 5 days later. They couldn't quite decide which was better- the chicken , the Mahi Mahi or the tenderloin You can cut the tenderloin meat with a butter knife. It was that tender. Everything served was simply delicious. That was all the talk amongst my guests the whole night and the morning after.
The servers, as well as the Assistant banquet Manager and Bartender were wonderful and they all paid attention to every detail and our guest's needs. Guests commented on their excellent service long after the event.
My husband is a Marriot Bonvoy Lifetime Titanium Elite member and have stayed in many of the Hotel's properties. This Westin at Courtney Campbell Causeway in Tampa is one of the best in its class. The rooms are spacious and clean. But what makes this hotel the best is its staff and personnel; from their smiles to their prompt service, they made our stay and our events truly a memorable experience.The Westin Tampa Bay's reply:
Thank you for the wonderful comments! It was a true pleasure working with you and your family for such a special weekend. We pride ourselves on the service that are team members provide and we certainly appreciate your recognizing them! Thank you again and best wishes to you and your family! -
Quality of service
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Krystyne Sent on 04/18/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful Venue!
We had our rehearsal dinner in Aqua Circle, our ceremony on the terrace, and our reception in the BluVu ballroom (the top floor). As soon as we walked in to the space, we were blown AWAY by the views and immediately fell in love! The original coordinator left in January and was replaced by Bridgett Duffey who was SO AMAZING!!! I cannot say ENOUGH good things about her! She was incredibly kind and responsive and was able to give great suggestions on how to bring our vision to life. She went above and beyond anything we expected and made sure our day was absolutely perfect. We also had our room block there and Pamela was so wonderful to work with and sent monthly updates so we knew how many rooms were filled and, as needed, she opened more for our guests. The reception space was also renovated between the time we first toured and the wedding and it looked SO much more elegant and classy than what we had originally seen which was so great!
If you are looking for a venue with great views and a convenient location, this is your place!!The Westin Tampa Bay's reply:
Thank you for the amazing comments! It was such a pleasure to be apart of your special day and to work with you. We cannot wait to see pictures! -
Quality of service
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Linda Sent on 10/24/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Samantha Mann
I had a surprise biirthday party for my husband on September 29th, 2018. My overall experience was great. I reached out to Samantha about 4 months before the event, she worked with me through out, always responds with urgency when I call or send her an email it didn’t matter how many times I asked the same question😄😄😄but she always had patient to answer all my questions, very professional as well. on the day of the event, the staff was great, Samantha was there to make sure everything went on well, the food was great, the ambiance,drinks, everything was just perfect👌. I would recommend the Westin on w. Courtney to everyone.....oh and it’s surprinsly affordable😊😊😊..just can’t wait to have my next event at the same venue.-
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+2 photos
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Amanda Sent on 07/22/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I had our wedding here on 6-29-2018 and it was an amazing experience. Samantha Mann the wedding coordinator there did an awesome job at bringing my vision to life. We had around 100 people and had our reception in the Caribbean Ballroom which overlooks the water. Our cocktail hour was on the blu vu rooftop which gives you amazing views of the bay. The ballroom also has cool LED lights which can change colors to match the theme of your wedding. The food was absolutely delicious and their wedding package prices were very competitively priced compared to local hotels in the area. All in all they did an amazing job and you should definitely check them out if you are looking for a pretty hotel to get married in that has water views and won't break your budget! -
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Valeria Sent on 05/25/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Samantha Mann was so amazing. I didn't really expect so much help from her. She was very prompt with responses and has a lot of attention to details. She even helped us set up the morning off.
Wedding package at Westin was perfect for the wedding my size (about 40 guests, I know they also do way bigger ones). We really got a lot for our money. Food and drinks were great! Open bar for 4 hours! Lots of appetizers during the cocktail hour. Awesome patio view. If I had to do the wedding all over again, I'd do it at Westin Tampa Bay.
I attached some preview pictures from the photographer.-
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+4 photos
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Lauren Sent on 05/16/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our wedding in April 2018, and everything was absolutely perfect! The venue is a prime location and the free shuttles were an extra bonus for all of our out of town guests. All the staff members were extremely helpful and accommodating, especially Samantha Mann who always went above and beyond for us. Samantha was very easy to work with and made our wedding day even more special! We felt so comfortable and confident working with her and having our wedding at The Westin Tampa Bay. We highly recommend having a wedding there to any newly engaged couples! -
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Allison Sent on 01/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot say enough wonderful things about The Westin Tampa Bay and Samantha Mann!! Samantha was amazing to work with during our wedding planning process. We looked at many wedding venues before coming to The Westin, and when we met Samantha and saw the venue we knew this was where we wanted to get married!! Samantha was very responsive to our emails and questions throughout the whole wedding planning process (I definitely had a million questions!), and she helped take away a lot of the stress of wedding planning. We had a lot of road bumps during our planning process, and it was so nice knowing that Samantha had everything handled at the venue (which included the ceremony/reception locations, food and alcohol). She was very thorough and the week before our wedding she reached out to all of our vendors to make sure they knew where to delivery everything and what time the would have access to the space on our wedding day. I brought some of my own decorations for the ceremony and reception and when I gave them to her the morning of the wedding, she made sure they were in the correct spot and I didn't have to worry about a thing!! She even brought me a box of donuts the morning of my wedding in the Hospitality Room we were getting ready in :-) She worked so well with our photographers and DJ to make sure all of our wedding party knew where to be when. We had our ceremony on the Beach Terrace, our cocktail hour on the Lobby Terrace, and our reception in the Caribbean Ballroom. The venue spaces were absolutely stunning!!! We could not have asked for a more picture perfect venue space, and all of our guests are still raving about how beautiful everything was. All of the waiters, bartenders and hotel staff were wonderful and helped make our wedding day go off without a hitch!! :-) We cannot thank Samantha and The Westin enough for making our wedding something we will never forget!! -
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Britni Sent on 11/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Could not have picked a better place to have our wedding. The view was stunning. Samantha and Pam were awesome and made everything so much easier. -
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Heather Sent on 05/31/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The team at the Westin Tampa Bay are absolutely, beyond words...AMAZING! Not only is the view from their venue space STUNNING, the experience with the events team was incredible! I had the pleasure of working with Katie, Sam and their incredible banquet team for one of our couples weddings and let me just say, they are just OUTSTANDING! Our wedding had several elements and details in which required extra attention and they didn't miss a beat. Not only was the wedding absolutely perfect, the entire team at the Westin were just incredible to work with from the very beginning. Katie met with the couple, parents and myself on more than one occasion. She offered ideas and inspirations to help bring our couples wedding dream to life. Having a venue and their team as invested and so excited for our couples beautiful day, is every Planners dream! We are in the industry to partner together and make dreams happen for couples and this is exactly what the entire team at the Westin Tampa Bay provided! It was truly a pleasure working with them! -
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Terese Sent on 04/30/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Katie and Samantha were fantastic wedding reception partners. Their willingness to participate in Facetimes with the Bride and Groom (both from Boston, bride's parents local) and allowing access to the spaces on several occasions to support the creative process was greatly appreciated. We had the utmost confidence in them and we truly appreciate their interest and engagement on the many visits and emails. Not only did Katie work with us directly, she worked closely with our wedding decor and planner Blue Skies. They never missed a step!
We did use the BluVue for the cocktail hour and the Caribbean Ballroom (can accommodate 125-150 easily) for the reception. In addition, the adjoining Hospitality rooms were perfect as the get-ready rooms for the bridal party. The bride and groom stayed at a different location for the wedding night, but the groom used the complimentary suite the night before which offered a great place for the groomsmen to spend some time with the groom the morning of. We provided bus transportation to/from the church for the rehearsal and then again for the ceremony for the wedding party and guests. The hotel easily accommodated all buses and cars.
The wedding reception was absolutely everything we could have hoped for for our daughter and her now-husband! Simply gorgeous! Many of the Bride and Groom's friends have gone to many weddings over the past few years. On more than one occasion, we heard the guys say ... this is the BEST wedding they have been to!
We love that folks got to spend time visiting outside by the beach and wished we could have had more downtime to sit out at night especially by the fire pit - but alas, we needed our sleep to be ready for the next day!
The Westin staff worked as a team on every occasion!
Great life event! -
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Lauren Sent on 02/08/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The westin has a beautiful rooftop space called bluvu that we used for my sisters wedding. Samantha was the catering manager that helped us with every little detail along the way and she was so woneedful to work with. She went above and beyond for me and my family and made my sister feel so comfortable. The food was amazing and so was the staff. Everything was perfect! If we needed anything at all we just asked and it was provided. Samantha had a solution to everything we came to her with which made it a stressless wedding all in all. Thank you to the Westin and thank you Samantha for helping make my sisters day so wonderful!!!!! -
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Andrea Sent on 11/09/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Looking for a wedding venue with a view and unique, memorable experience for you and your guests? We got married on the ROOFTOP TERRACE overlooking the WATER and had a weekend of events at the hotel. The sales coordinator, Katie Shepherd, is an absolute GEM and major asset to this hotel. From the moment we met, she made me feel that I could place all my trust in her and that she would make the biggest day of my life just perfect. She exceeded my expectations! We had our ceremony on the rooftop terrace overlooking the Bay/water, had the cocktail hour inside the BluVu Lounge (off the terrace with floor to ceiling windows looking over the Bay/water) and had the reception in the Caribbean Ballroom which also has floor to ceiling windows overlooking the water, perfect for sunset! We had a seated plated dinner with Filet and Lobster as the majority plates - everything was delicious! The service was on top of everything and made our guests their priority. It was everything we could have dreamed of and more! We also did a Farewell Breakfast (in a private area) with the buffet in Aqua the next morning and again the food was great and service was very personable. Sabrina at the front desk was friendly and welcomed all my guests - giving our welcome bags. Bridgette and Chris (bartenders) provided top of the line service to everyone! It has everything you could want for a perfect wedding weekend - the hotel shuttle even took the guys to play golf at Rocky Point Golf Course the morning of the wedding. If you are looking for a special wedding experience with an amazing view and good food - look no further! You can fully trust Katie, Lara and the rest of the staff to be organized in making your day the best ever, something that is very hard to do as a bride!! In my opinion, Katie is the only one that should be running the sales/catering department with the perfect personality to allow someone to trust in her as well as the professionalism to know everything will be perfect! -
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Bobby Sent on 05/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After getting married at the courthouse 7 years ago, we always knew we wanted to have a small vow renewal ceremony in the future with our family and closest friends. After searching through several venues in the Tampa Bay/Clearwater area, we decided to go with the BluVu room at The Westin. Let's just say...The Westin BLEW AWAY our expectations and made our vow renewal the most special day of our lives! Katie, Daphne, and the entire staff went above and beyond to ensure that we were taken care of, the views were breathtaking, and the food was absolutely phenomenal. Even little things, like having rooms on site for guests and a house sound system already wired in the ceilings made our planning much easier. Looking back, we don't think there could have been a better location for us to choose even if we had an unlimited budget...and that is saying a lot! After the ceremony, guest after guest told us that it was the best wedding they had ever been to! We would HIGHLY RECOMMEND this venue if you are looking for an amazing place, great people, and an affordable price!!!! FIVE STARS!!!! -
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Sajida Sent on 04/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
The Westin Tampabay and all of its staff went incredibly above and beyond to make our day so special. Every request we had was met and then some. I have planned birthday parties more stressful than planning our wedding reception. Not to mention how beautiful the venue is as well as the food. I give a 10/10! -
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User2563002 Sent on 03/28/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am so blown away by how amazing the entire staff at the Westin Tampa Bay was--especially Katie, the wedding coordinator. We had our wedding reception in the Caribbean ballroom, and many of our family and friends spent the night at the hotel after the reception. I was a high anxiety bride who came to Katie with many seemingly insurmountable issues, and she was always relaxed, upbeat, and positive about every detail. She made everything come together perfectly. It was an amazing night for me and for my guests.
I also cannot say enough about how delicious the FOOD was! Wedding buffet food is notoriously bad, and we were hoping for just basically acceptable. What we got was definitely the best wedding food we've ever had (and many of our guests told us they thought the same!).
I cannot recommend the Westin Tampa Bay enough! They made it a perfect wedding! -
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User2555983 Sent on 03/17/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I would highly recommend the Westin Tampa Bay to any couple planning a wedding in the Tampa Bay area. The hotel and the surrounding area is gorgeous and I cannot say enough good things about the staff. They all went above and beyond to make sure my wedding was a huge success! -
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Lisa Sent on 03/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Had wedding and reception here, along with rehearsal dinner. Amazing!!!!!! It far exceeded expectations.
Katie and staff were amazing!! -
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User2391455 Sent on 10/26/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
OMG THIS PLACE IS AWESOME!!!! During our planning there was a change in service and they hired Katie Sheperd! She was so amazing and made sure that not only every detail was taken care of but she made sure that we were having the best time that we could!!! Even gave us champagne and chocolate covered strawberries in our room and gave my parents a special cheese tray with wine! The staff at the Westin has started embracing wedding and are doing a FABULOUS JOB!!! Absolutely every staff member helped not only me but my family. We basically took over the Hotel and not once did I receive any harsh look or words for asking for something or for my family partying!! The BluVu not only has great views but made for a great cocktail hour and brunch!! The Carribean ballroom had a perfect view of the sunset which helped made us have a sunset toast! The gorgeous lighting that changes colors added a pop to the dance floor and the wedding! I was even worried that we left stuff in the ballroom and Katie already had taken care of it and stored our items! I need to call out a few people who were AWESOME!!
Katie - The BEST, no more is needed
Lara - Amazing!!! and so sweet!!
Chris - The bartender that basically helped my family drink to their heart's content!
Anthony - who blew our minds by making our first night phenomenal!!
Daphne - Who made sure I ate at my own wedding as well as made sure my drink was full!!
Moe - who served me my last breakfast - SOO SWEET and great send off!
The front desk staff - Were so patient with our family and all of the rooms that were needed
The Chefs and Kitchen Staff - SERIOUSLY BEST FOOD WEEKEND EVER!
The Valet Service - Who probably pulled my car around three times and did each time with a smile and opening the door!
BEST WEDDING WEEKEND EVER!!!!!!!!!!!!!!!!!! -
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Michelle Sent on 10/20/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our wedding day at the Westin was PERFECT! Everything went exactly to the way that it was planned. Katie Shepherd and Lara worked with me throughout the process to make sure everything was just the way we wanted it to be. They were both truly a pleasure to work with. They checked and double-checked everything along with me to be certain we wouldn't miss any details. They were accommodating no matter what and always kept working to find a solution and making sure that we were happy. They didn't give up on anything and delivered on every wish and hope that we had for our special day. I rated this a 5 because it was exactly what I had planned and hoped for once agreeing to the location. The only constructive feedback I have is that the BluVu rooftop is such a beautiful location and the interior of the room (carpet, walls, and even standard chairs) could use a refresh. A little bit would go a long ways to make this even better than it is. Beautiful rooftop location!! I would recommend to others and would personally consider again for any future needs. -
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Melanie Sent on 10/09/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Katie Shepherd and the entire staff at the Weston Tampa Bay were outstanding! They are some of the most professional people I have ever worked with. Beautiful setting, amazing food, elegant decor included in event pricing and always there to help at every step along the way. We also rented rooms to use before and after the wedding plus many family and friends also stayed there. The rooms were very spacious, decorated beautifully, and very clean. Very convent to airport and other Tampa interests. We had a wedding for 180 guests and everyone raved about the food and the service. All of the staff at the Weston Tampa Bay were excellent, from the car parks to housekeeping to management. -
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Ellen Sent on 05/25/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a wonderful experience here. My parents and I chose this hotel a little over a year before our wedding. Even though our original catering contact left and we started working with a new coordinator, everything was handled professionally. A special shout out to Kristina for making sure my impossible dress was bustled. The food was excellent as well as the service. The roof top reception was beautiful. I would highly recommend this venue. -
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Marjorie Sent on 09/30/20154.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were looking for a rooftop and the Westin provided us with a beautiful venue. Our contact there, Katie Shepard, was full of information and very, very helpful. She gave us the names of floral, linen and foliage vendors that she had experience with and the ones we contacted were all great.
She was very flexible as our needs changed or we changed our minds - knowing who to call when (at the last minute) we realized we wanted a dance floor or being able to help decide things like which bar package was the best for us.
She and Heather were there to help with arranging the tables and even setting up the linens, providing ladders for the decorators and planning what foods we should serve.
Speaking of food - the Chef, Chris, provided us with the most delicious and tastefully arranged food we could have asked for. He and his staff were excellent and attentive.
We had a wonderful experience and couldn't have asked for more. -
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Debra Sent on 10/20/20234.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Good experience
Very pleased with the services. The food was delicious. Rooftop ballroom provided beautiful backdrop for our 50th anniversary celebration. We would definitely use this venue again.The Westin Tampa Bay's reply:
Thank you so much for host your event with us! It was such a pleasure to help you and your husband plan such a specail occasion!
Cheers,
Tiffany -
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Mike Sent on 07/16/20124.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
I was very pleased with the service and location. Everything was setup and looked just like what we talked about. The people were very friendly and everything was right on time. I would highly recommend Westin Tampa Bay. -
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Samantha Sent on 05/07/20194.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
March 30 Wedding
We had our reception in the Caribbean Ballroom and the space was beautiful! The lighting and floor to ceiling windows with a view of the water was just amazing. Our cocktail hour was held outside the Aqua restaurant and that was fantastic as well! Overall everything went pretty smoothly and Bridgett was great to work with leading up the event. She was always quick to respond and available to meet beforehand to go over any details that we had questions about. She even let our rentals vendor setup the night before in the space since no one was using it which saved them a bunch of time the day of! Bridgett was extremely accommodating in our requests and we had the absolute best day ever!The Westin Tampa Bay's reply:
Thank you for the wonderful comments! It was such a pleasure being apart of your special day. Best wishes to you! -
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Lisa Sent on 05/28/20254 out of 5 rating4.0
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
2025 Wedding
We had our wedding at the Westin and it was beautiful! The staff was great and Tiffany the event planner was too. Everything went smoothly and it was everything we imagined . Highly recommend using the Westin!The Westin Tampa Bay's reply:
Thanks so much for your kind words Lisa! It was a pleasure to work with you both to make your wedding dreams come true!
Cheers,
Tiffany -
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Vanessa Sent on 10/19/20234 out of 5 rating4.0-
Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 2 out of 5 rating2.0
Convenient Location
It was the best option for my family/friends. The venue was close to the airport and convenient for my guest to party all night and go straight to their rooms after. The planner was very professional and made sure everything was on show. Great experience. Only thing I’d say was the downside is the no privacy when the ceremony is in the beach terrace. Didn’t feel like a private event with others were watching from the sand.The Westin Tampa Bay's reply:
Thank you so much for sharing and hosting your special day with us at the Westin Tampa Bay!
Cheers,
Tiffany -
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Kristen Sent on 04/24/20184 out of 5 rating4.0
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Quality of service 2.5 out of 5 rating2.5
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
the food id great! the view is great! Samantha who helped coordinate our wedding was very helpful. The only issues i had was her leaving and not telling us in the middle of our wedding. i did not expect her to stay all night but to be told your leaving was a bi deal. other wise she was super helpful and great. The food was amazing! we did a food tasting and changed things they were all very accommodating and the view is amazing to have! They are also great on booking rooms to guests. -
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Jessica Sent on 11/26/20122.9 out of 5 rating2.9
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Quality of service 2.5 out of 5 rating2.5
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 1.5 out of 5 rating1.5
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Flexibility 0.5 out of 5 rating0.5
The event planner who helped us with our block of rooms was nice, but the Westin was very unaccomidating to our wedding. I was told that to be guaranteed to be in a room by a certain time, I had to book it for the night before. Understandable. But when the room was a $350 suite, not including parking, that was a big chunk of money for me to be able to get ready in with my girls. I was told I needed to book 20 rooms to even get a suite for free for the night, and I only booked 17. During the time of the room blocks, my inital 10 rooms ran out and they were telling people I had no more rooms, and charging them $150 a night. I had to call and talk to the planner who released more rooms to the block. Room blocked ended one month before the wedding, so those late travel arrangers were out an additional $50 bucks. I ended up cancelling the suite for the first night, since one of our groomsmen could not stay with my husband, and they ended up filling it on Friday night. When I checked in on Saturday AM at 11, the room was already unoccupied and was in the process of being cleaned. I was told maybe an hour or hour and half to get into the rooms. Luckily other guests had rooms for me & my girls to get ready in, because I did not get into the room until 2 after many calls to the front desk. No thank you for 18 rooms, parking was $5 per vehicle per day, and no comp what so ever. Not easy to work with, but if you have a HUGE wedding go for it. It might be worth it to them after 20-30 rooms are booked. -
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Corey Sent on 04/10/20121.2 out of 5 rating1.2
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Quality of service 1 out of 5 rating1.0
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Average response time 1.5 out of 5 rating1.5
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Professionalism 1 out of 5 rating1.0
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Value 2.5 out of 5 rating2.5
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Flexibility 0 out of 5 rating0.0
This hotel is located off the Courtney Campbell Causeway. They were AWFUL!!! to be such a high priced and well known hotel. We first reserved a suite and wanted to upgrade to a Master Suite and we were told we could not make changes to our reservation...and we wanted to spend MORE money!!! After requesting that a supervisor "return our call" they made our arrangements. You NEVER talk to an actual person at the hotel. They don't know anything and you spend a lot of time and the front desk listening to "please wait while I locate that information for you." We will never stay here again and would not recommend to anyone!!! -
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Mandy Sent on 11/22/20160.7 out of 5 rating0.7
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Quality of service 0.5 out of 5 rating0.5
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Average response time 1 out of 5 rating1.0
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Professionalism 0.5 out of 5 rating0.5
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Value 0.5 out of 5 rating0.5
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Flexibility 1 out of 5 rating1.0
Brides be warned! I recently had my wedding here and would not recommend to anyone! My day-of coordinator, Katie, totally dropped the ball on my wedding day. I didn't even see her until I walked down the aisle. Precious wedding items went missing, the vendors had no direction, and basically the whole day was unorganized and unprofessional. After my wedding when I called her superior ( The general manager, Ron) to say how displeased I was he treated me like a child and was completely unprofessional. Please don't have your wedding here. It's too special of a day to put in the hands of these people. -
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