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The Westin Jekyll Island Reviews

The Westin Jekyll Island

The Westin Jekyll Island

Jekyll Island, GA
5.0 out of 5 rating, 42 Reviews
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Reviews

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42 Reviews
99% recommend it
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Awards

42
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2019 Winner
Weddingwire
5.0/5 42 reviews
Google
4.4/5 1872 reviews
  • F
    Farrah C. Sent on 06/16/2023
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    Wedding at the Westin

    Our wedding at the Westin was absolutely perfect! The planning process was flawless from start to finish. Our event coordinator was so easy to communicate with & ensured everything went as planned. We couldn’t recommend it more!
  • Kelsey
    Kelsey B. Sent on 06/21/2023
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    Perfect Place for a Wedding Reception

    The Westin in Jekyll Island, GA hosted our wedding reception in May of 2023. After a rainy and windy ceremony on the beach we were welcomed into our beautiful reception hall by Jin Butler, the Westin's Catering and Event Coordinator. She had the whole place set up without any help from myself or my family so we didn't have to worry about a thing but enjoying the evening. It turned out better than I could have imagined and I can't thank her enough for all she did to make our day so perfect. She kept our evening on the schedule we decided on and helped everything run smoothly. She went out of her way to make sure we were taken care of and happy. I wish I could take her home with me and have her run my whole life, ha! 10/10 would recommend staying at or hosting an event at this hotel. The building and the grounds were so beautifully maintained, clean, and modern. Can't forget the beautiful view of the beach out back! I only wish I could have stayed longer.
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  • Vonnie
    Vonnie B. Sent on 04/06/2023
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    Wonderful & Pleasant!

    Our beach wedding was wonderful. The Westin did a great job setting everything up and changing things around quickly for reception due to cooler weather. We had the most relaxing room, beautiful view from room and balcony of the ocean, nice huge tub for two😌. I loved how everyone was so pleasant and helpful. Robin, Bradley, shuttle bus drivers, Matt helped us a few times, housekeeping, the guests, everyone was great.
  • Nancy
    Nancy U. Sent on 03/07/2023
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    Perfect Wedding Reception!

    The Westin Jekyll Island was the venue of our dreams! We couldn't be more pleased with the setting overlooking the ocean, the service, and the food was impeccable. Robin Monosa and her team made us and our guests feel like royalty.

    The Westin Jekyll Island's reply:

    It was truly a pleasure to meet both you and Brian and help you create the celebration of your dreams. It was truly a beautiful night on the Observation Deck - we sure ordered some amazing weather for you both!
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    Ryan C. Sent on 01/30/2023
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    A Day We Will Never Forget!

    We had our wedding reception at the Jekyll Island Westin and all we can say is WOW! Robin, the catering manager, made the entire experience from start to finish exceptional with her excellent customer service and kindness. Anything we wanted to have food wise, within reason, she was able to provide. She kept everything extremely organized and helped us not only with the reception, but to make sure we had the room rates for our reservations, provided us with a great recommendation for a rehearsal dinner, and helped guide/provide us with things to do the entire weekend. She even sent for champagne and strawberries to be sent up to our room and a card, so the personal touches like that really do mean the world and make you feel special. The food was excellent, from the appetizers, to the buffet meal, to the dessert bar, there wasn’t anything we didn’t like. Her staff, including our bartender was friendly and attentive to any of our small party’s needs. The space outside that was provided to us was really perfect for a group our size and we had plenty of heat lamps to keep warm in the December weather and it really felt private and like our own with the way everything was set up.

    I appreciate the little details Robin thought of to make sure our stay was as comfortable and cozy as possible. The only feedback I would provide is that the Westin itself doesn’t offer much upfront in terms of decor and the hotel rooms could use a little bit of an update, HOWEVER, if you bring items with you to add those personal touches, Robin’s team took care of all of the setup and truly provided service that went above and beyond to ensure everyone had a great time. Highly recommend Robin, and staying at the Westin in the future thanks to all that her and her team did for us!
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    John Sent on 03/22/2021
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    Wedding- Robin Monosa

    The responsiveness and customer service The Westin staff and Robin Monosa offer will most certainly make your event memorable. The professionalism and attention to detail will leave you and your guests more than satisfied. Robin is extremely experienced and has a plan for the predictable and even non predictable weather changes! Robin will go above and beyond to make sure you are pleased with every single thing you have though of your event to be. The amazing service and delicious food will also leave you and your guests more than satisfied! There is not a better place than the Westin on Jekyll Island you can thing of to host your event.

    The Westin Jekyll Island's reply:

    Your kind words mean so much John. Thanks to both you and Julie for being truly amazing! A one of kind bride and groom that I had the pleasure to get to know and work with on your special day. I am so beyond happy for you both. Myself along with the entire team at the Westin Jekyll Island is so grateful to have been part of your special wedding weekend celebration this spring.
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    Cherie C. Sent on 06/12/2022
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    Reception at the Westin

    I truly appreciated the Westin staff who helped with our wedding. Thank you, Robin for making planning a reception from afar painless. We also deeply appreciate the reception team:

    Kirsten (Banquet Captain)
    John - server
    Stephanie - server
    Bridgett – bartender

    You really made our day special.

    Matt and Cherie
  • Nicole
    Nicole P. Sent on 04/17/2022
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    Pellerito-Wright Wedding

    We absolutely picked the perfect place to have our wedding and reception on beautiful Jekyll Island and The Westin. The event was amazing and Robin was incredible to work with. She is very responsive and on-the-ball! Not one detail was overlooked. Brad and I couldn't have been happier with how everything turned out. Thank you all for everything you did to make our day amazing. We are so happy we chose The Westin!! It was the most perfect day!
  • Katrina
    Katrina M. Sent on 03/28/2022
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    Amazing planner and view

    My wedding planner Robin and her team made all the difference. My small wedding had hiccups but Robin made sure everything turned out gorgeous and smoothly. I loved all the staff I interacted with and the execution of everything.
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    Alycia E. Sent on 03/23/2022
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    The Westin Jekyll Island

    The Westin was absolutely wonderful. The staff was so great to us and our guests. We were upgraded to a beautiful suite for the duration of our stay which worked out wonderfully when my hair and makeup person came. They worked with the planning company we hired and provided transportation for us and guests to our ceremony spot - Driftwood Beach. The Palm Terrace was so wonderful for our dinner/reception. Our meal was fantastic and we were able to add soup to our starters. Our bartender was phenomenal and so personable. He made sure we were a priority and were well taken care of. We loved our stay and will definatly be returning!
  • Jacqueline
    Jacqueline F. Sent on 10/30/2020
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    Five star service

    The Westin Jekyll Island has it ALL, the property is gorgeous, the staff is absolutely wonderful and the food is delish! I cannot express enough how amazing Robin Monosa and her staff have been with helping organizing, planning and executing our wedding. Not only did they help us plan our first wedding date but they were all hands on deck when we had to reschedule due to the coronavirus pandemic. They worked to ensure all details were in place ahead of time and once the wedding day finally arrived everything went smoother than I could even imagine! We had the best wedding day and the best time thanks to the wonderful staff executing every detail and ensuring it all went well. A big thank you to Robin and her team, I seriously cannot recommend them enough!!!

    The Westin Jekyll Island's reply:

    Jacqueline - thank you for the kind feed back from your recent wedding celebration. You and Bo were truly a dream to work with you. Your attention to detail with all your décor items truly made the courtyard and ballroom look amazing! Your table numbers and signage you created make the entire beach wedding come together - you are very talented. I am so happy that you and Bo had the best beach wedding celebration. We are wishing all the very best for you both as you start this exciting new chapter as the new Mr. & Mrs. Stay in touch!
    P.S. Thank you again for the delicious chocolate treats you sent the team - they are LOVING them!
  • Dawn
    Dawn D. Sent on 11/17/2021
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    Fantastic Venue!

    The Westin at Jekyll was the perfect venue for our beach destination wedding! Robin and the catering staff were super accommodating, organized and were fun and easy to work with. Beautiful hotel, beach and venue! Would highly recommend!

    Dawn E.
  • Rebecca
    Rebecca S. Sent on 11/25/2021
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    Beautiful location!

    I highly recommend using The Westin Jekyll! Robin and her team were the BEST to work with. Robin went out of her way to make sure everything was perfect for our wedding. She even got the bartender to serve Bride & Groom signature drinks during our reception, which was a huge hit! The food was absolutely amazing and the venue is stunningly beautiful! The entire team was super efficient and went above and beyond to make our day perfect!
  • Christine
    Christine Sent on 07/25/2021
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    Robin is great

    We choose the Westin a year and a half before our wedding , when robin showed us around in February of 2020 . We knew it was it . Robin was very helpful, and made sure she had all the fine details . She worked with us with the payments in 2020 because of covid, she gave me exactly what I wanted , the food was AMAZING !!!!!! We got so many things thrown in for no extra cost . If we had to do it again , we would choose the Westin again with no hesitation!!!! Thank you robin . You were greatly appreciated.

    The Westin Jekyll Island's reply:

    Christine,
    Thanks for your kind words and feedback from your recent celebration. It was truly an honor to work so closely with you and Luis over the last several months to plan your dream wedding! I am so both along with your family and friends enjoyed your time with us at the Westin Jekyll Island.
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    Kamaran Sent on 08/03/2021
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    Amazing venue

    Robin coordinated our event and she is wonderful!!! She was there every step of the way and helped us with it all, down to the final touches on our decorations. Everyone loved the food, thanks Paul! The staff was incredible, extremely helpful and friendly. All of my guests raved about our reception! I highly recommend The Westin!!!

    The Westin Jekyll Island's reply:

    Kamaran,
    Thank you so much for your review and kind feedback from your recent wedding. It truly was a delight to meet you and your family and be part of every step in creating your magical day! From the first meeting we had with you and your mom I just knew we were going to have a great time together! I am so glad you and Bert had a truly beautiful day! The ballroom looked amazing with all your attention to the small details. Can't wait to see more photos soon.
  • Jordan
    Jordan O. Sent on 10/28/2020
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    Get married here!!!!!

    The Westin Jekyll Island was the perfect spot to host our intimate, beach wedding. Robin Monosa helped us with every detail & all the planning! The Westin team displayed utmost professionalism & kindness. From the moment you arrive you are greeted with exceptional customer service. We had a beautiful ocean view suite with sweet surprises from Robin & staff. Everyone made us feel so incredibly special. Our guests had a great time & loved their reception entrees. We were so well taken care of & all needs were exceptionally met. Westin Jekyll truly went above & beyond! Jekyll Island is such a beautiful spot & we are truly blessed we could get married on the Westin's beachfront. :)

    side note: getting married during COVID can be nervewracking, but we felt so safe here! All staff wore a mask & properly social distanced, it is very clean & safe here!

    The Westin Jekyll Island's reply:

    Hi Jordan,
    So great to hear all your wonderful feedback from your wedding celebration dinner this past October 17th. I also enjoyed working with you and Kevin to be sure we had things all set up as you wished. Planning an intimate destination wedding during COVID could be challenge, we love that you trusted the Westin Jekyll Island to host your special weekend celebration -- allowing us to take care of all the details. Hope you both can come back to the Westin Jekyll Island for years to come.

    Be well, Robin
  • Alisa
    Alisa D. Sent on 05/10/2021
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    A dream venue with a dream experience ❤️


    Shawn Kinnear and his staff at the Westin Jekyll Island were the most professional, efficient, and accommodating staff that any bride and groom could dream of. The attention to detail, the excellent top notch customer service, and the friendliness of the hotel staff was amazing. The venue that the Westin provides is absolutely amazing! My friends and family can’t stop talking about their experience during our wedding weekend. They already are making plans to return to Jekyll Island and the Westin in the future. Don’t hesitate planning your dream wedding at the Westin Jekyll Island with Shawn and his team. You will not be disappointed!
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    Jennifer M. Sent on 03/16/2021
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    Mir Browning wedding

    I was a guest at a Wedding and everything was absolutely spectacular! The food was probably the best food I have ever had at any wedding I have ever attended. The service was beyond superb!!! Robin M. made us all feel welcome and made our entire family feel special and want for nothing. I would definitely recommend this hotel and staff for any event. Thank you to Robin for making this an outstanding experience! Our entire family cannot wait to have another event here (both at Westin & with Robin!!!)

    The Westin Jekyll Island's reply:

    Jennifer - thank you so much for your kind reply. The team at the Westin Jekyll Island is so pleasure to get such a wonderful review for you. I am glad your stay and your experience with the Westin was so amazing.
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    Julie M. Sent on 03/15/2021
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    Robin Monosa

    Robin Monosa and the Westin staff are every bride's wedding planner and venue dream come true. Every single question you have will be answered! The attention to detail is incredible. The food was amazing and every guest left pleased with their experience at the Westin in Jekyll Island. I am an extremely pleased bride with incredibly pleased guests which is something hard to achieve during these difficult times. Guests loved a beautiful meet and greet the night before the wedding and they were most pleased with having all the events in one convenient location that minimized travel and maximized spending time with each other.
    There are no ifs ands or buts, this is the team you need to have when thinking of a venue for the most important day of your life!

    The Westin Jekyll Island's reply:

    Julie - words can't express how much a lovely review means to us at the Westin Jekyll Island. I knew right from meeting you and your family at the site tour we were just the perfect venue for you and John to select! I am so glad you trusted me along with our amazing team at the Westin Jekyll Island to be such a major part of your wedding celebration. I will cherish our friendship and look forward to seeing you every year to celebrate your anniversary with us at the Westin Jekyll Island. Keep in touch! Congrats to your both again.
  • Adri
    Adri Sent on 11/10/2020
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    Grogeous views and great food!

    The Westin team was great to work with and our wedding turned out better than we had ever hoped for! Robin is amazing and so easy to work with... my husband and I thank her so much for making our space so beautiful. The food was great and the views from the terrace were absolutely gorgeous. I'm very happy that we chose to go with The Westin!
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    Tristen Sent on 10/27/2020
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    The Wedding

    The Westin made planning a wedding from afar the easiest process. There was absolutely zero stress from start to finish! If you are looking to just enjoy YOUR day without a worrying in the world, this is the way to go!

    The Westin Jekyll Island's reply:

    Tristen - thanks for your review and feedback! I enjoyed working with you and Shane as well! It was truly an honor to be part of your special wedding celebration this past weekend. Best to you both as your start this new chapter and Mr. & Mrs.
  • Aaron
    Aaron Sent on 12/02/2020
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    Wedding Weekend

    My husband and I decided to get married 10/10/2020. We found Robin from the Westin Jekyll Island back at the end of 2019, and man am I glad we did! Robin was literally the best thing that could have happened to our wedding!! We went down in June for little wedding things and she met with us and talked through everything. We mentioned that my husband LOVES ranch. Well lo and behold, we get to our reception in October, and she not only had a bowl (not a cup lol) of ranch ready for both my Husband and my mother in law, but she also had a silly bottle of ranch specially made for my husband and I!! It was things like this very specific detail that made our weekend so incredible. The Westin was beautiful, our hotel room was WOOH! 😍 and our family has still not stopped talking about the food we had at both our rehearsal dinner and our reception!! There were quite a few things that went wrong for our wedding due to the ceremony company, but Robin again and again saved the day. She made difficult situations easier to deal with and allowed me to have faith that someone in Jekyll Island had our back and do things for us we could not do ourselves from all the way over in Atlanta. I wish I had done everything through Robin honestly. Out of all the things I would have changed about our wedding weekend, Robin was 100% not one of them. Thank you Westin Jekyll Island for giving us a memory to last a lifetime and working with us on so many aspects of our wedding. We will definitely be back!!
  • Kelsey
    Kelsey B. Sent on 08/24/2020
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    Can't recommend enough!

    Robin and her team at the Westin are top notch! They did our wedding on August 15th and it was better than anything I could have ever dreamed. We chose to do the station dinner set up and our guests raved about the food and setup. We also had a last minute change of plans due to weather to do dinner and cocktail hour inside and move the drinks and dancing afterwards out to the courtyard and it was seamless and so much fun! They handled everything so that we didn’t have to think about a thing. I can’t recommend them enough!! If you are thinking about having your wedding at the Westin, you will not be disappointed!!

    The Westin Jekyll Island's reply:

    Thank you so much Kelsey for the kind review. It was truly a pleasure to work with you and Evan to help plan your dream wedding. I will be sure to share your amazing review with our team!
  • Karen
    Karen S. Sent on 03/28/2020
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    Perfect Place for a Wedding

    Robin and the Westin staff were absolutely amazing to work with! They were so attentive to my needs to ensure my wedding weekend was stress free. If I had any questions or concerns, Robin was right there to give me the answers I needed. At the wedding, my mom was recovering from a broken hip and I was blown away by Robin's care and compassion during her stay. I would highly recommend a wedding at the Westin. The place is beautiful, the staff is wonderful and you will have the wedding of your dreams - I know I did.

    The Westin Jekyll Island's reply:

    Karen - Thank you for such kind words! We are thrilled you both had your dream wedding. It is truly our passion to make dreams come true. Your review means the world to us. Be well, Robin
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