The Westin Buffalo Reviews

13 | Buffalo, NY
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13 Reviews for The Westin Buffalo

Recommended by 100%

13

5.0 out of 5.0
  • Quality of service 5.0
  • Professionalism 5.0
  • Flexibility 5.0
  • Value 5.0
  • Average response time 5.0

24 User photos

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  • L

    Leah Ash · Married on 09/04/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Leah and Matt’s wedding at the Westin Buffalo ! Amazing!

    If you are looking for an amazing venue that people will talk about for years to come absolutely choose the Westin downtown. Dianne was spectacular helping plan all of the details. The responsiveness of every person that works there is truly outstanding. The venue is beautiful, the food was spectacular from the cocktail party , the dinner, the late snack to the breakfast ,,,,off the charts great! This team went above and beyond and you don’thave to askthey know what exceptional service is, it truly was a world class event that everyone is raving about ! Dianne was there every step of the way and her quick response to every question was so appreciated because I had lots of questions. We loved every minute and it went off perfectly! The first look was on the roof top and it was breath taking! It’s an elegant room for the reception big windows , great dance floor. .... great location for fun, downtown, lots to do and see ! Really Grateful To everyone at the Westin for making our wedding a night everyone will remember !

    Sent on 09/04/2019

    The Westin Buffalo's reply:

    Thank you for your kind words.
    You were a pleasure to work with.
    Wishing you all the best life has to offer.
    Dianne
  • C

    Carrie · Married on 08/24/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Dianne maybe everything so easy and fun. Our night went perfectly thanks to all of her help

    From email, to meetings, to last minute questions. Dianne was always accessible and able to help us along every step of the way. Our night was perfect. We can’t thank her enough for her support and superior professionalism!!

    Sent on 09/03/2019

    The Westin Buffalo's reply:

    Thank you for hosting your special day with us at The Westin Buffalo.
    You were a pleasure to work with.
    Wishing you all the best life has to offer.
    Dianne
  • Catherine

    Catherine · Married on 08/17/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Absolutely The Best

    I cannot say enough good things about our wedding at the Westin! From the stay, to the service, to the food- it was absolutely stunning. Our guests could not speak higher of the service either- it is truly an awesome atmosphere!! Dianne and Katy are excellent at what they do and so incredibly professional. We are so happy with our decision to have it there, through-and-through!

    Sent on 08/27/2019

    The Westin Buffalo's reply:

    Thank you for your kind words.
    You were a pleasure to work with.
    Wishing you all the best life has to offer.
    Dianne
  • Jami

    Jami · Married on 07/20/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Picture Perfect Wedding

    My husband and I just celebrated our wedding at the Westin. From start to finish the team at the Westin were professional, quick to respond and flexible to work with. Dianne and Katy especially were wonderful to work with. Planning a wedding can be stressful but we did not experience any extra added stress thanks to the Westin! Thank you all so much for such a great wedding weekend. Our guests are still raving about everything.

    Sent on 07/25/2019
  • C

    Cathy Papia · Married on 07/19/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    A Wonderful Rehearsal Dinner!~

    Our Rehearsal Dinner was perfect! The evening far exceeded our expectations. The room was beautiful and the "Wow" factor of the city views generated amazing comments from our guests the entire evening. Dianne, Molly, Laurie and Carol were outstanding. Their menu design and execution were second to none. Their suggestions were spot on and the service to our guests was 5-star caliber. The food was beautifully presented, unique in design, delicious and piping hot! We would change nothing! Thank you to all who made our son's Rehearsal Dinner so wonderful. We will always be grateful to the team of professionals at The Westin Buffalo!

    Sent on 08/05/2019
  • Stephanie

    Stephanie S · Married on 07/04/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    WONDERFUL! Book your wedding block and night at the Westin Buffalo

    My fiancé, John, and I were married on the July 4th of this year and we stayed at the Westin Buffalo. We had a block of rooms for our wedding guests, as well as our wedding night. Since the first moment I contacted the Westin, Danielle has been so responsive and attentive to our needs! Danielle accommodated our desires and made the night unforgettable for my groom and I, as well as our guests. Everything was perfect and we look forward to our next stay at the Westin! Do not hesitate to book for your wedding. You will love your stay!

    Sent on 07/10/2019
  • B

    Brad Dusen · Married on 06/22/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing Staff and Amazing Experience

    Dianne and her staff were excellent. The venue is beautiful - one of the few chic and modern facilities in Buffalo. The food was top notch and the service during the event itself was impeccable. The hotel itself received great reviews from our out of town guests.

    Sent on 06/25/2019
  • Lauren

    Lauren Fix · Married on 06/08/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Amazing Wedding and Reception Experience

    Dianne at the Westin was very responsive to all our requests. She was easy to reach and a pleasure to work with from day one to the wedding day. I’d highly recommend the Westin Buffalo, everyone was very so impressed with the food, venue, hotel and service during the reception and in Patina 250. We purchased the billboard outside the windows of the reception room, Dianne was a big help in getting this arranged as well. It WOWed everyone! Thank you for making my daughters wedding PERFECT!

    Sent on 06/23/2019
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  • C

    Curtis · Married on 06/01/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Perfect Wedding at The Westin

    Couldn't have asked for a better venue or person to work with! Dianne was wonderful to work with! We would highly recommend The Westin to any couple looking for a wedding venue. The staff was professional. The hotel was stunning and smells amazing the moment you walk in the door. Dianne and team did an amazing job executing our vision for the ceremony and reception space! It was absolutely beautiful! We received countless comments from our guests about how beautiful everything was from the hotel to our gorgeous wedding. We would definitely host another event there!

    Sent on 06/08/2019
  • L

    Lindsey · Married on 05/04/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Exquisite attention to detail and customer service

    The Westin Buffalo provides a luxurious atmosphere and high quality attention to detail. The food and beverages were out of this world. All staff were incredibly friendly and made the event completely enjoyable!

    Sent on 07/03/2019
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  • C

    COLLEEN DELUCA · Married on 04/06/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The only venue I looked at!

    As soon as I walked into the Westin, I knew this is where I wanted to have our wedding reception. We got married April 6, 2019. We had our cocktail hour in the lobby of Delaware North and it was stunning. The ballroom had everyone speechless. Our guests still rave about the food and say that our wedding was one of the best they have ever been to. The staff was exceptional and we cannot thank Dianne enough for her attention and consistent service to us and our guests. I would get married here all over again. Thank you to the Westin and their staff for making our wedding a dream come true!

    Sent on 06/19/2019
  • Kim

    Kim · Married on 08/10/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Westin should be your first choice for your wedding!

    I would HIGHLY recommend a wedding at The Westin !!! The venue is amazing and all the people are wonderful. They made our day an incredible success.
    Dianne Pace helped us every step of the way and made everything very easy for us. She was FANTASTIC !!!

    Sent on 05/29/2019
  • R

    Robin · Married on 06/10/2017

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Westin hotel exceeded our expectations!!! Diane was extremely patient with us and made our daughter’s wedding so special.

    The Westin was the perfect place for our daughter’s wedding! It’s so convenient for out of town guests to be able to stay at the same location as the wedding! The hotel is absolutely beautiful and the staff is extremely helpful! From start to finish and even the day after the wedding the staff was so helpful! The staff does everything to make your experience perfect even the next day with gathering all the decorations. The food was excellent as well! The wedding packages available are amazing. The guests said the late night snacks were a wonderful surprise!

    Sent on 05/29/2019
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