The Wedding Experience Reviews
Reviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
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![dai69]()
Dana Sent on 12/15/2011This experience was a good example of not passing judgement based on the opinion of others. Prior to planning our cruise ship wedding we were a little leery when we found out that cruise lines outsource their wedding planning to another agency. We then came across a few complaints that people had with this agency, and of course were on edge the whole time.
In the end, it turned out to be a wonderful experience with no problems. The three consultants we dealt with were all helpful. Our lead consultant Angela helped us to create all that we wanted for our wedding and it was a success! -
![Terri]()
Terri Sent on 10/20/2013The Wedding Experience is partnered with Carnival Cruise Line Weddings. They assist you in getting your marriage license, if you do not reside in Florida (for a fee, of coarse). They also have different packages available, like for flowers or decorations if you would like little extras for the wedding and/or reception. I got married aboard the Carnival Freedom Cruise ship on October 13th, 2013. It was a 2nd wedding, so i didn't get too caught up in a lot of extra detail. My goal was to get on the ship, get married, open bar reception with yummy food, and then set sail for the best vacation ever. Everything went as planned. Honestly, every detail was already catered too. I would not recommend purchasing any of the extra's. It will completely go unnoticed. Carnival is already on top of every detail, as was the Wedding Experience. You really don't need extra's. Save your money and spend it on something you will really notice, like alcohol on board or excursions at each port or even a very nice spa treatment. You will remember that much more than extra flowers at the wedding. lol.
The wedding experience provided an officiant (a lady who conducted the ceremony) plus a planner to coordinate everything. My planner, Kristine, was completely amazing. She met us at the port prior to us boarding and walked us through every step of the process. Everything was clear, and she was really sweet and helpful. Our officiant was equally amazing. She also met us prior to boarding the ship and explained every detail of the wedding ceremony. She had us stand facing the crowd, with her back to the crowd, and the ceremony was beautiful and went right as planned. I never thought about the bride and groom having their backs to the crowd, but when she flip flopped it, it was much better for our guests.
Everything went right on schedule and turned out perfectly. I would recommend this vendor to everyone wanting a very low stress, no drama, wedding. -
![Pam]()
Pam C. Sent on 06/18/2019Mrs. Pamela Crist
Our wedding was on March 22nd. 2019, we sailed on the Carnival Conquest out of Fort Lauderdale. I wouldn’t recommend a Carnival Cruise wedding to anyone. I’ve spent half of my time planning my wedding being stressed out due to the lack of communication with The Wedding Experience. The amount of paperwork is unreal. It was very complicated to fill out , and I felt there was no help from The Wedding Experience. At the time of planning I felt that is was extremely hard to get ahold of anyone. And when I did get ahold of someone I felt that I was given attitude. I felt as if I was a inconvenience to them. Which in this sense I shouldn’t of felt this way, because I have paid them specifically to help me plan a memorable wedding. My wedding wasn’t memorable due to being rushed after the ceremony it’s self. I didn’t get half of my photos I wanted. The wedding coordinator on grand Turk had made things very rushed for myself and my guest. Not only that but my cake was left behind. The only thing I can’t complain about is the ceremony site was beautiful.
While on the cruise, it was a nightmare the night before our wedding. The carnival wedding coordinator and photographer kept interrupting our last formal night dinner to go over wedding details and plans, which I felt could have been dealt with differently. It was very uncomfortable for my guest at our dinner table due to they couldn’t order their dinner until we were done discussing our plans. It was to the point where one of my guest politely asked the photographer to get with the coordinator, and be on the same page as her before they come back. Neither the coordinator or the photographer were on the same page. The photographer would come to our table with something different, and then the coordinator would come to the table with something completely different. It was truly a nightmare to where I was in tears. There was also more issues that I can go on about such as wedding licences issues, passport issues, the carnival wedding Coordinator loosing our imagination card and the grand Turk Coordinator not emailing or carnival about the situation. but I feel like I have expressed myself to the point of exhaustion. I’ve been on the phone back and forth with carnival to have them compensate me for the aggravation of this company, and all I get is a $200 shipboard credit for my future cruise. That’s it for my frustration. I feel like I should be compensated more then this due to this isn’t even 10 percent of what my husband and I paid for this awful wedding experience. Not only that but we had close to 50 people attend our wedding, which brought carnival more money. I then approached carnival about how I feel that the $200 shipboard credit is not good enough that it isn't 10 percent of what we paid for. I get a email 48 hours later that there's nothing more then can do. I feel this is horrible customer service. There’s nothing more I have to say about this company other then to the new brides out there please be smart about your decisions in using this company for your future wedding!!!!!!!!!!!!
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