145 Reviews for The Madison Hotel
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I can't express how happy my husband and I were at our wedding this past weekend (Aug 15, 2015). We had our ceremony and reception at the Conservatory at the Madison Hotel and it couldn't have been more perfect.
We booked our event with Sara Maurer in catering and she was with us every step of the way. She was prompt and helpful with all of questions and made me feel comfortable leaving things in her hands. On the day of we worked with Charles Dietz who was equally as great with assisting us. He was always available and nearby if we needed anything which is so helpful when there are a million people to see.
The pictures of the Conservatory are beautiful, but there is nothing like saying your vows or having your first dance in the breathtaking room. All of the food was amazing, especially the dinner entree of Chateaubriand. Our wedding cake was delicious as well and everyone loved the ice cream sundae bar.
The hotel itself is also great and our honeymoon suite was perfect. We only wish we'd been able to fully take advantage of it. The complimentary continental breakfast in the morning is also great to have for any overnight guests.
Our guests couldn't stop raving about how much fun they had, how good the food was, and how stunning the room was. It was the best night of our lives!
Congratulations and thank you so much for taking the time to write such a fabulous review on WeddingWire! I am thrilled to hear how happy you were with the services of Charles and Sara. Not to mention the food, wedding cake, honeymoon suite our scrumptious continental breakfast and the beautiful all-glass Conservatory! All the best in the future and I hope to see you again at The Madison very soon!
Director of Catering
[ review posted by MOG, but written personally by the bride and groom ] We LOVED our wedding at the Madison Hotel. Every step of the way was enjoyable and highly professional. We had to do most of the coordination with the hotel long-distance, and the staff was always responsive and attentive. Most impressively The Madison Hotel Catering staff addressed our unique needs beautifully. Our guest list included a significant number of professional athletes and so we requested the chef "lighten up" our brunch menu and add lots more vegetables and healthy items. We were highly impressed with the results and our guests were delighted. The location was gorgeous and the staff did a wonderful job of quickly transforming the room with our multiple flower arrangements and gifts for each guest on each table. At every moment the staff aimed to please and the result was a magical and smooth wedding. We are beyond satisfied and happy!
Tim and his crew made all my wedding dreams come true! They answered all my questions througout the planning process and took care of everything so I could relax and enjoy my wedding day! I would book my wedding with the Madison over and over again! All the guests had a great time and it was truly magical and the best day of my life!
It was a pleasure working with you and I am so happy to hear you and Ed enjoyed your wedding reception and you thought it was "magical" and "the best day of your life"! All the best for a joyful and healthy future together and I hope to see you both again soon!
Director of Catering
My wedding yesterday was absolutely amazing thanks to your staff! You all were so on top of everything and my husband and I couldn't be happier right now. Choosing to have our wedding in your gorgeous venue was be far the best decision we could have made. Thank you so much!
I can't say enough about this venue. I knew our wedding was going to be in the conservatory the moment we set foot in it. The staff is friendly, our maitre-d Carolina was on top of everything, and Carrie made sure everything came together for us. The service was great and the food was amazing. We didnt have to worry about tracking down anything because the staff/maitre-d gathered it all up and put it in our room for us. The level of professionalism everyone has at The Madison is unmatched. The grounds are beautiful and well kept with so many lovely places for photos. We are still getting compliments from our guests about how beautiful the venue was. We couldnt have chosen a better venue for our perfect day!
Thank you Krissy for you lovely review! We enjoyed hosting you and your guests and wish you nothing but the best in the future. If you are ever in the area please stop by and say hello!
Director of Catering
We had our wedding at The Madison Hotel in September of this year and it was absolutely perfect. We booked this venue as soon as we saw the conservatory and they told us we could have our ceremony in that room and then the reception in the ballroom (to accommodate the number of guests we had). It was a no brainer- we were blown away by the conservatory, as were our guests on the day of the wedding. Food- amazing. Bacon wrapped scallops, lamb chops, dumplings, mashed potato bar, you name it- everyone loved it. I was even able to sit down and enjoy my (generous portion) of salmon for dinner- do brides ever get to enjoy their meal? I did! Staff- phenomenal. Throughout our planning process- we worked with three different people due to their schedules/etc. (Sarah, Elise, and Tim) All 3 of them were a pleasure to work with and each time our main contact was changed- it was seamless, as if we didn't have to explain anything to the next person, they knew all of the details. We wound up having Tim as our maitre d' the day of the wedding and he was awesome. He kept calm and made sure literally everything we asked for was executed exactly as we asked. We didn't have to worry about a-n-y-t-h-i-n-g. This place has one event after the next (I'm talking corporate conferences, baby showers, weddings, and meetings all at once) in every room on the same day. We never even crossed paths with any of the other events. I don't know how this place does it, but they do it well. Some other pros- the complimentary hotel room for the bride and groom, the large room given as the "bridal suite" for hair and makeup the morning of, the many spots for great pictures, the complimentary breakfast for hotel guests, and their overall willingness to work with you on any request you have. No matter how weird or annoying you think it is- they will help you do it. I wish I could do it all over again- exactly the same!
If I could give this venue more stars, I would. This venue is worth EVERY SINGLE PENNY. Our wedding was absolutely PERFECT because of The Madison Hotel. Our ceremony and reception were in The Conservatory--it is such a unique and stunning space--it offers such beautiful lighting and opportunities for photos and videos. The staff, especially our maitre d' Carolina, Tim MacHale (the director of catering) and Elise Munc (catering sales manager--basically the woman who coordinated it ALL for me), I owe my perfect wedding to. These people are completely devoted to the details of your day. They answer same-day to any questions/calls/emails you have, they make sure the day runs completely smoothly. I am forever indebted to them for making our wedding the most amazing and special days in our lives.
Our guests were raving about our wedding at the Madison, and how amazing it was! We worked with Tim at the Madison to coordinate our plans, and he was extremely responsive, reassuring, and professional. I was nervous about meeting our maitre'd since they assign one a few weeks before the wedding, but as soon as I met Carolina, all my nervousness about whether everything would go as planned went away. Carolina was extremely organized and professional, and so easy to talk to. The day of, she checked on me often, helped my mom bustle my dress, and made sure my husband and I had food and drink with how quickly everything went during the cocktail hour and reception. She packed up cocktail hour food for us and it was waiting for us in our suite at the end of the night, and she also made sure we got back all of our decorations and props we had given to her. I had given her a list of everything I wanted done, and all of it was executed. The entire Madison staff was so professional and accommodating, and we felt like royalty that night. We had our ceremony in the conservatory and our reception in the ballroom. I was originally concerned about the other wedding, but Tim was right when he said we would never see or interact with the other wedding. We had our after-party at Red Dog Tavern next door, which didn't need to be booked ahead of time. We loved having our wedding at the Madison because everything was in one convenient location for our guests-- our rehearsal dinner was at Rod's, we had brunch the next morning in the Victorian suite, and took all our wedding photos on the property, in the train cars and outside the front of the hotel on the lawn. Although there are multiple weddings there every weekend, the staff made us feel like our wedding was the most important one, and they really gave us their time & attention. We loved how elegant and unique the venue is. Thanks for making our wedding unforgettable :)!
It was an honor to host your special day! Thank you for your heartfelt review. On behalf of my staff and myself I'd like to wish you both all the love and happiness that you felt on your wedding day throughout your marriage and your lives. Please come visit anytime you are in the area!
Director of Catering
The best venue you can pick for your wedding hands down. Beautiful and affordable. Every guest raved about the delicious food and how lovely the Conservatory Room was for a daytime wedding. It's a perfect venue and weatherproof (brides-to-be, you can have the beauty and natural light of a garden for your ceremony and/or reception, but none of the rain or snow worries). All of our wedding party and immediate family stayed at the hotel, we had our rehearsal dinner at the hotel's amazing steak house, we had the ceremony and reception in Conservatory Room, and we had our pictures taken on the grounds and in the train car. It's truly an all-in-one stop shop for your wedding venue needs. Staff were helpful and courteous. Having everything in one place made our special day very relaxing for our guests and allowed everyone the chance to really appreciate the love being celebrated amidst the beauty of the Conservatory Room/grounds and the abundant and delectable food being served. They also make cakes on site, everyone raved about how delicious it was. This venue made my life as a bride so much easier. I highly recommend it. We live in NYC, but it was worth crossing the river for this hidden gem!
I can't say enough good things about The Madison Hotel. They are absolutely pros at running large, amazing banquet events. My first correspondence with Sara Maurer was prompt and professional, and the Conservatory basically sold itself when we went for a tour. When Sara retired, I was nervous as to who was taking over, but Elise Munc immediately made me feel at ease. She was so friendly and personable, and genuinely seemed to be excited to help me plan my wedding. She was so patient in answering all my questions and last minute changes.
On the day of my wedding, Elise checked to see how everything was going, and our MC, Carolina Callejas, was absolutely amazing. Elise's and Carolina's attention to detail was wonderful, which really helped because I sent a lot of specific instructions and pictures on how I wanted things set up. Elise promptly responded to emails and didn't miss a beat. My husband and I also really appreciated that they were both amenable to odd and detailed requests. Everything went perfectly the day of! Carolina kept checking on us to see if we needed anything, and even set aside food in our suite from the cocktail hour since my husband and I missed everything due to pictures. Throughout the night, Carolina moved everything to our room, so we didn't have to worry about losing anything or cleaning up. You really couldn't ask for more or find fault in their service.
One amazing thing I also wanted to mention was the Madison Hotel's sensitivity to allergies. We had one guest who was allergic to many different foods, and we were all concerned about what she would be able to eat at the wedding. I mentioned this to Carolina, and she said not to worry. The head chef came out to talk with our guest and her family, and not only did they make a special meal for her during dinner, they also made a special plate of hors d'oeuvres so she wouldn't miss out on cocktail hour.
Thank you to the staff of the Madison Hotel for making my wedding day perfect!
Congratulations on your marriage and thank you so much for taking the time to write such a wonderful review! I am thrilled to hear that your wedding day was, "perfect" and we were able to accommodate your special dietary needs. I will be sure to pass your kind words on to our chef, Elise and Carolina and we hope to see you again at The Madison very soon!
Timothy J. MacHale
Director of Catering
I had my wedding here in March 2017, and it was amazing! The conservatory is stunning, you barely need decorations because it's already so pretty. The space is perfect for smaller weddings. I'd recommend it for groups of about 100 people. The staff was very helpful and accommodating during the planning process, even with some last minute changes. It was definitely in the upper end of my budget, but they include a lot of extras (table settings, cake, menus, escort cards, a suite for the night, plus two parent rooms,) which helps with the price. They did all the set up and breakdown for us as well. It's also well worth the price because of how completely charming the place is. The conservatory is so different from your typical ball room wedding, and really feels like you are bringing the outside inside, so it's great for winter weddings. The food was, according to my very picky grandmother, all excellent. I was too excited to eat much, but the creme brulee was a highlight for me. Be aware that you are not able to try all of the food choices at the bridal showcase. However, it is still worth going since there were several butler-passed hors d' ouerves which I did not like and was able to sub out for other choices for my cocktail hour. Overall, it was a big hit. I got tons of comments on how gorgeous the place was.
I cannot speak well enough of this gorgeous conservatory. We had our son's wedding reception here in January 2017 and it was truly magical! The snow came down and the place felt like "winter wonderland"! The food was exceptional and filet was amazing. The cocktail hour had a ridiculous amount of food, all great. The staff, from the start with Tim to the end, with the wedding coordinator, put us at ease and worked everything out for us. They took care of every detail. I highly recommend the conservatory anytime- summer or winter, day or night, sun or rain. The key: we used candle light (from Conroy's florist) and chandelier lighting only: no colored DJ lights which made it beautiful and romantic. Everyone couldn't stop raving about the gorgeous reception!
Thanks for a truly wonderful send-off! Tracey and I were totally happy with the entire staff's manner, the chef's quality of food and, of course, the decor and ambience of the conservatory. A special thanks to you for always making us feel comfortable and taking care of the details -- all done quietly and superbly.
5-star is not a high enough rating for the quality of service we received at my daughters wedding last week. I would rate them as a 10! I'm still receiving compliments from both families on the hotel amenities, location, quality of food, service of hotel personnel and reception staff. Canolina Callejas and her crew were outstanding! I highly recommend The Madison Hotel to host your event!
We just had our daughter's wedding at the Madison hotel and we were so happy with our decision to have it there. The catering manager, Tim, walked us through all our options and really helped with the decision process. The wedding exceeded every one of our expectations. The Bride and Groom could not be happier how their special day turned out. Joe Z. was an exceptional maitre d' and took care of everything. The Conservatory looked especially magnificent with the autumn flowers and the hotel grounds were perfectly manicured for our outdoor pictures. The wait staff and bartenders were very professional and kept everyone happy. Unfortunately I was so busy greeting guests that I did not get to eat too much of the food that we spent so long picking out, but everyone really enjoyed it. The waffle and ice cream bar was definitely a hit as was the potato pancake station during the cocktail hour. As a friend of mine said, the room that night truly felt "magical." We could not have asked for a more beautiful ceremony, cocktail hour and reception. The Conservatory at the Madison is a perfect wedding choice!!
Thank you so much for your kind words and I am thrilled to hear you were happy with the services of Joe, our bartenders, our food, the ambiance of The Conservatory and that all of your expectations were exceeded! I truly appreciate you entrusting this very special event to The Madison Hotel. Take care and I hope to speak to you sometime in the near future.
Director of Catering
We had a church ceremony and our reception at the Madison Hotel. I'm from the area and I always knew that I wanted my wedding reception to be in the ballroom. We chose wisely because our wedding was fantastic! Elise was our catering manager and Charles was our maitre d', and our day ran so smoothly. The food was delicious, both at cocktail hour and dinner, and everyone was on the dance floor all night! Charles made sure that I always had a glass of champagne in my hand. We continued the party at the Red Dog bar afterwards, and our guests were there until the bar was shut down, everyone was having such a good time! I've heard nothing but positive feedback from all of our guests. It was such a wonderful day. I cannot thank the staff at the Madison enough for a perfect wedding day.
Congratulations and thank you so much for your review. I am thrilled to hear your wedding reception was fantastic and you were happy with the services of your Catering Sales Manager Elise and your Maitre'd Charles! Also, I will be sure to tell our Executive Chef that you thought our food was delicious for both the cocktail hour and dinner. I am so delighted you utilized one of our two lounge areas located within the hotel for your after reception get-together. These bar areas are so popular with our clients as it allows them to continue to celebrate with their guests without having to leave the property. Thank you again for your kind words and we hope to see you again very soon!
Director of Cartering
My husband and I had our wedding here almost a month. ago. I sincerely have nothing bad to say. Elise is so absolutely amazing...I started communicating with her about 2 months before my wedding (the person we had prior had retired) and she responded to all my millions of emails and calls right away...and with so much detail. That's one thing I really needed as I was planning...because as it got closer I had more detailed questions and concerns, all of which she dealt with with such kindness. As soon as we checked in, the whole staff took care of everything...they went above and beyond. From the time we got ready in the bridal suite (with food and champagne) to the ceremony and reception...they were there to help with anything. The maitre'd (Joe) - is the sweetest and is so helpful. He was right there whenever I needed anything. All of my guests (especially my family) commented on how nice and helpful he was (and the waitstaff too). The food was wonderful and the conservatory looked gorgeous for both our ceremony and reception. It blew my mind how perfect it was. I just could not stop smiling that day...there is not a thing I would change. So I want to thank the Madison hotel staff for everything and for making my wedding the best weekend of our lives. We will never forget it. And we plan to go back and stay to celebrate anniversaries :)
Looking back there is nothing bad I could possibly say about The Madison. We initally booked with Sara, and we were hesitant knowing she left. This changed the second we met Elise! She was very relaxed and understanding, and listened to any question and concern that we had.
Our maitre D' was Joe Zimmerman and he was exactly what a couple needs on their wedding day. He tended to all of our needs and never looked worried. We had a guest give us a last minute worry and he handled it very quickly. The food was great and they had so many options for your cocktail hour!
The conservatory was the dream room for my wife and we could not be happier with the way the entire day turned out. Thanks to everyone!
We had our late September wedding reception at the Madison Hotel and could not have been happier with the venue, service, and staff! We fell in love with the conservatory at first sight and even slightly scaled back our guest list in order to comfortably fit in the room (we ended up with 136). Our flowers were gorgeous next to the lush greenery of the conservatory. Neither of us are from the area, but thought the location was perfect - close to Newark for those flying in, with a train station steps away for our friends from the city. We really loved that everyone could stay at the hotel so there was no need for driving/transportation (we had our ceremony across the street). Since no one had to travel between the ceremony and reception, our guests had the perfect amount of time to check into their rooms and hang out at the hotel bars. The hotel staff was very accommodating and helpful! We even secured rooms for storing items prior to the wedding, getting ready in that day, and brunch the next morning. We started planning with Sara and finished with Elise and both women were attentive, responsive, and eager to help make our ideas come to life! We were able to make adjustments to the menu and timeline to add our own personal touches. I made sure to try as much of the food as possible (including the cake!) and it was all so delicious! Joe Zimmerman assisted with the final details in the days leading up to the wedding and he was more than helpful during the cocktail hour and reception. Joe made sure we had everything we needed and kept the flow of the evening moving very well. He easily and quietly took care of a small mishaps with minimal disruption. Our guests have all raved about the conservatory and the food! We truly could not have asked for a better weekend or better staff! Thank you so much to everyone!
There is a huge difference in booking your venue at a hall owned by a chain hotel and a hall owned, as the Madison is, by a family business. I found that out for myself when circumstances arose that I had little control over, and against my expectations, the Madison Hotel staff accommodated my requests with the utmost professionalism. The Madison is a spectacular venue, through and through; the Conservatory is gorgeous, and looks exactly like it does in pictures. You will not regret having your wedding here!
My husband and I recently had our wedding at The Madison Hotel and we could not be more thrilled with how our day turned out!
Tim and the entire staff at the Madison Hotel made the entire process so pleasurable. We were planning our wedding from HK and even with the distance, they were so accommodating and responsive.
Our Wedding took place in the Conservatory space at the hotel and it was breathtaking! Our family and friends are still talking about the room, the food and how good the cake was!
A huge thank you to Tim and the staff at The Madison for making our day literally perfect!
I can't recommend this place enough.Today marked exactly 1 year since we had our wedding at The Madison Hotel. From the beginning Joe had been amazing! Very patient. He listened to our ideas and gave us the options that we could work with. The place is to die for!! My husband and I always wanted a really soft and romantic venue and this is exactly what they gave us. I was in awe when I saw the conservatory that night. The Flowers they had in there blended it very well with our wedding party so we didn't need extra. We added 2 pillars in the front and just one flower on each table. Absolutely gorgeous! Catalina was at the top of everything and made sure that everything went smooth but gorgeous that night. It was everything that I've ever wanted. I am so thankful to these wonderful people. They make this place magical!!
Paola & Christophe
We are back from our Honeymoon ;)......I just wanted to reach out and say THANK YOU again for what was a beautiful and high energy wedding. All the pieces came together even though it was a VERY HOT rocky start, lol...(our limo’s AC weren’t working on that 107 degree day so you can imagine the sweat...what a start to a wedding, lol)....but my God, you guys as a team put together a hell of an event and Anthony and I could not have been happier! So a HUGE thank you for EVERY detail....people were very impressed. They Loved Loved Loved the food, the staff, the Bartenders.....they loved the cocktail room, the main event space and those chandeliers!.....Honest to God, I don’t think I have been to a better wedding and that is not me being sueded, lol!!!! You all were truly awesome from start to finish with all the planning and then to the execution.....we felt so comfortable with you Joe...you were the Man!!!!! ;) Elise, you pulled it all together beautifully....what a great team! We are still getting remarks...could not have been done without your help, creativity, quick communication, and great personalities. You both truly made our wedding day magical and so much fun....there wasn’t a thing I could say badly...it was truly perfect from start to finish. We even got major compliments about the rooms and your restaurants. The Madison and it’s staff truly impressed our guests and we had to really emphasize how important the two of you were specifically in executing every detail.
We are so sad it is over...never will we be able to recreate such a night....but we are certainly looking forward to visiting the Madison Hotel for other special occasions and continuing to re-visit the wonderful time we had by simply going to dinner at the Madison and even staying over sometimes.
Kindest Regards and a HUGE HUG for both of you!!!,
Cassandra and Anthony
There truly are not enough wonderful things to say about The Madison! We had both the ceremony and reception in the Conservatory with roughly 100 people and it was the perfect space for that amount of guests! There were some ideas that we had that our contact person Tim McHale knew were not going to work and he was always diplomatic about letting us know that it simply was not going to work (for example, extending until 1:30am, which in all honestly, would have been ridiculous!) Tim and the Madison staff were always so extremely patient with all of the questions we had, even when we both asked you the same questions in the same time frame because we had not checked in with one another. Saturday night simply, could not have been more perfect. Every vision that we had came in to fruition. To say that Joe Zimmerman and his staff were attentive would be an understatement. They thought of such things as making sure my bouquet was placed into a vase all night, they had every item that we brought (which was no small list) boxed up and returned to the room, and managed to follow our unique schedule for the day to a T. The Madison, Joe and staff, and Tim will not have anyone that will give them a higher recommendation than ourselves.
My husband and I just had our wedding ceremony and reception in the Conservatory and I have to say that room is absolutely gorgeous! Joe Zimmerman was our maitre d' and we could not have been more impressed with his attentiveness and his cool demeanor. He was a true professional as well as an incredibly nice person! He was awesome! As were the entire staff, so polite and professional! Our ceremony in the Conservatory was in the early evening and the light in the room was so bright and happy! Immediately everyone loved the space. Cocktail hour was outside, again a beautiful area! The food was raved about all night! Then back into the Conservatory for the reception and the way it was transformed was amazing! As the sun went down, we had different phases of light taking up the room and once the stars were out, candles were lit on the tables and our up-lighting painted the entire space....words cannot express how magical it was! Our guests could not believe how beautiful everything looked, how amazing the food was (cocktail as well as dinner and dessert). It was an absolutely exquisite wedding! I cannot think of one thing that was not done perfectly. Thank you so much to Joe and to the staff! It was a truly amazing day!