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The Bridal Loft Reviews

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Reviews

4.7 out of 5 rating
4.7 out of 5 rating
21 Reviews
95% recommend it
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Awards

21
WeddingWire Couples' Choice Awards 2016 Winner
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    Rebecca Sent on 01/14/2018
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    I came to Andrea after my biggest mistake during the whole wedding planning process -- I had taken my dress originally to a woman who was unscrupulous and lazy. I came to Andrea 2.5 weeks before my wedding, with my dress hemmed (unevenly, might I say, but that was the least of my worries), but with the top looking entirely wrong, and without the sown-in cups I was promised. I was worried I'd have to find some other dress. Not only did Andrea take me on, but she made me stop worrying. She did everything the previous lady did not do -- she listened to my concerns, she looked at me and how I looked in the dress. The dress was ready a week before the wedding; fit like a glove and looked great. If I could give her six stars, I would!
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    Emily Sent on 08/20/2017
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    Andrea did an incredible job with my wedding dress alterations! She executed all of the changes I wanted to make flawlessly and the result was the dress of my dreams! She was so friendly and fun to work with. I would recommend her to all brides!
  • User2982661 Sent on 02/22/2017
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    Wonderful experience at the bridal loft! Andrea did great at altering my dress!
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    Jamie Sent on 08/15/2016
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    They are extremely professional and kind, did absolutely beautiful work to my dress. It was much too big for my body and she's still kept the integrity of the grown when taking it in.
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    Kristyn Sent on 05/03/2016
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    The Bridal Loft(specifically Andrea) was recommended to me by my Bridal Consultant (Robin) at Charlottes Bridal. I had a VERY long train and needed an expert in order to wrangle that thing into order/bustle after the ceremony. Every interaction I had with Andrea was fantastic! Not only is she an expert on all things bridal but she is a fun person to be around. I had fun at my alteration appointments. Andrea did an amazing job at fitting my dress to me like a tailor made glove and creating an elaborate 15 point bustle that looked amazing. I highly recommend Bridal Loft to anyone needing alterations for any special event.
  • User2401188 Sent on 10/30/2015
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    They make you feel like family very helpful and flexible. Very knowledgeable on different types of dresses. My dress was a tricky one and they were able to fix it up quickly
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    Elizabeth Sent on 01/11/2016
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    Andrea is phenomenal. I went to three different alterations places before picking her to work on my gown. She has a wonderful personality that puts you at ease AND she is funny! She is an expert in her field AND she is affordable! I wouldn't have just picked anyone to work on my $1,800 gown. I knew right away she was experienced and I trusted her with my alterations. My gut was right! I would highly recommend her!!!
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    Jackie Sent on 12/05/2015
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    LOVE, LOVE, LOVE Andrea! She basically had to redo my entire gown. I am petite and of course the gown I ordered didn't order in petite sizes. So we had to alter the bodice, the shoulders, the hem. Like seriously crazy work. But it fit me like a glove, and it looked phenomenal. I had so many people say they couldn't believe how well the dress fit me, and how beautiful it looked (clothes have always been awkward!), but seriously. LOVE my dress, and love these ladies. Trust in what they are doing and they deliver results!

    Now I am getting a dress altered for bridesmaids and so super affordable!
  • Christin
    Christin Sent on 09/30/2015
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    I worked with Lei at Bridal Loft for my Bridal Gown Alterations based on the recommendation from Charlotte's Bridal where I purchased my gown. Lei was a treat to work with. She didn't waste my time and did the work required so that my dress fit like a dream. She worked with me to find convenient times for fittings so that I could fit it into my busy schedule. It's not easy to trust someone with an expensive, all lace, wedding gown, but Lei is more than competent at what she does. I couldn't have been happier with my experience with Lei and I would highly recommend her to anyone in need of alteration services.
  • User1626498 Sent on 05/20/2014
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    Andrea pressed and steamed my wedding dress--I had to take it on the airplane and it was quite wrinkled when I arrived in Portland. But, Andrea had it wrinkle free and looking great right on time. She even took a few stains out of the hem for me and fixed a small, but noticeable wrinkle in the lining of the dress near the bust, all at no additional cost! She was very friendly and polite. The studio was cute, clean, and organized. She had the dress hanging up for me to see before she packaged it up, which I thought was a nice touch. She also had a special way she folded and then pinned the skirt and train to keep it from re-wrinkling when I took it to the wedding venue. I was very pleased with my experience.
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    Kathryn Sent on 07/29/2013
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    These ladies are the best in the business!! I was very nervous when I was selecting where to take my wedding dress to be altered for obvious reasons. I definitely made the right choice by selecting Lei at CustomFit2U. They did an amazing job!! Plus Lei and Andrea are great ladies that made the whole experience really fun. I also received my viel and a flower from Andrea with August Veils. She did an amazing job and it really added a lot. If you are looking for someone for alterations or a Veil, I STRONGLY recommend Andrea (August Veils) and Lei (Custom Fit ToYou) since they are very detail oriented and do an amazing job!
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    Brenda Sent on 10/11/2011
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    I walked in to The Bridal Loft admittedly underwhelmed with my dress. I had LOVED it when I found it, but it had been three months since it had arrived and I’d tried it on only once – to find that it was about two sizes too big and a foot too long. I wasn’t excited.

    Kim took charge and from the first appointment. She placed a few key pins and let me go. Simple. Easy. My next appointment was eye opening and emotional. I remembered why I loved my dress! I could see the shape of it! It was flattering! She made me excited again.

    Everything was so easy and I felt always in good hands with Kim. Her no-nonsense approach and ease with her skill made me feel safe with the most beautiful dress in the world. :)
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    Sabrina Sent on 08/03/2010
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    i got there the last minute to get some things on my dress fixed. it was awesome how fast the dress got fixed and that for a very good price. thank you!
  • User2190335 Sent on 06/22/2015
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    Lei saved me! I had my dress altered in Canada and it did not fit right at all. When I walked into her studio, she knew exactly what kind of dress I had and how to fix it. She was fast, kind and professional and did a fantastic job on my dress!
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    Alex Sent on 04/10/2017
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    Though The Bridal Loft is technically "disbanded", Andrea, the alterationist, still does alterations from the same building. Boy is she amazing! Davids Bridal ordered my dress a whole size too big (a whole other story) and she made it fit me like a glove. Absolutely beautiful and such a joy to work with. Only downside is she's a little spendy - but absolutely worth it!!
  • User1201669 Sent on 06/15/2013
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    The women at Bridal Loft were a lot a fun to work with and did a great job with my dress. I had the body taken in, the length shortened, a lace sash added, and cups sewn in. They handled my last minute weight change with ease! Highly recommended!
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    Jennifer Sent on 06/11/2014
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    I brought my davids bridal wedding dress into Bridal Loft and the team was amazing. They took my vision and brought it to life. My dress was a simple flare to begin with and they transformed it into a mermaid style which is what I envisioned for a beach wedding. Very pleased with their work
  • Amy
    Amy Sent on 09/09/2014
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    I used The Bridal Loft/Custom Fit 2 You for my bridal alterations. I was fortunate enough that my wedding dress didn't need any other alterations other than a bustle. I still wanted to find someone that other people recommended though; after all, I didn't just want anyone to put pins and needles into my beloved gown. Leialoha Kaula was who I emailed back and forth with my many questions and she was very helpful. She explained the different types of bustles and which she thought were possible for my dress. I ended up getting a French bustle with hooks; something simple and natural looking that didn't fall out during my reception.

    The location was a little difficult to find. Even though they have a hand drawn map on their website, I didn't realize it was on the other side of the Standard Dairy Building and there were no signs on MLK that indicated that. After driving back and forth past it a few times, my Matron of Honor and I finally figured it out. Once we were on the correct side of the building, we had to be buzzed into the space, which I liked because the alterations business is upstairs, with no one watching the downstairs area. Once inside, the space was very professional yet serene, offering cubby holes to put your shoes into. Upstairs was a loft, with a small kitchen and table for discussions and a carpeted area with mirrors and accessories for bridal viewing. There was even a room, filled with other dresses, to change in.

    The experience was great - Lei was very helpful in making sure to explain exactly how they were going to bustle my dress and made sure my Matron of Honor knew what she'd have to do. Time flew for me, since that was all I needed, and even allowed for my Matron of Honor to consult about alterations on her bridesmaid dress. The best part was their price - the bustle came in under budget, compared to other alterations places I had called and compared them with. Fantastic!
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    Liz Sent on 10/20/2009
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    I loved how I looked, I only wish I could have gotten a better price. I think in the end it was worth it, but I would shop around and find the best deal.
  • Tatyana
    Tatyana Sent on 04/10/2009
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    They did the alterations to my wedding gown. It was on time and looked wonderfull. I had straps and I think they could of done a better job of fixing them. They kept falling of when I was dancing. Other then that everything was good. They have a very clean business setting and their own parking.
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    Katie Sent on 07/20/2015
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    The process of getting my dress altered went well for the first few appointments I attended. As I got closer to my wedding date, and had my last fitting, I found there to be unfinished and/or unnoticed errors which it was too late to adjust.

    The bodice of my dress was not directly fitted to my body and created an unflattering look the day of the wedding, but by the time it was discovered it was too late to do anything about it at my last fitting.

    Also, the actual bustle of my dress was a disaster the day of the wedding. It was a "french" bustle and had to be redone multiple times until it couldn't be updated any longer due to parts tearing or coming undone. The bottom of my dress (they had to resew the lace after altering it), came apart very early on in the day as well. Extremely frustrating and there was nothing I could do.

    For the price I paid for the updates, I certainly wouldn't have expected there to be as many errors on the day of as there were. I was very disappointed as I was told they had worked with the dress before and it felt like there was a lot that was either overlooked or rushed through.
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