Sugar Rush Events Reviews
Reviews
5.0 out of 5 rating
5.0 out of 5 rating
27 Reviews
99% recommend it
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![Megan]()
Megan M. Sent on 05/16/2023the BEST decision I made during the planning process!
I simply cannot recommend Kristen & her team at Sugar Rush Events enough. I initially reached out to Kristen about 13 months out from my wedding date, and from there she made the entire process SO smooth. I have so many friends who got married around the same time as me who would complain about vendors, finalizing details, etc. and I could never contribute to the conversation because Kristen made everything so easy for me.
Here are a few key things (among many) that I really valued in working with Kristen:
- She was EXTREMELY responsive via email. I never had to follow up with her, she was so on top of everything.
- She was very kind anytime I had questions, even the smallest of things that felt silly to ask, she made me feel so comfortable
- She really listened to me and what I wanted, unlike other planners that I had initial conversations with, Kristen really just wanted to make the wedding day exactly what I wanted it to be without pushing any other agendas. She balanced giving her expert advice and letting us do things the way we wanted to do them so seamlessly
- She was an actual angel on the wedding day. I had the most relaxed wedding weekend because I was in such good hands, I never heard a peep from any vendors because Kristen had everything under control. My wedding party went out of their way after the wedding to comment to us about how kind and wonderful Kristen was to them on the wedding day - we've all been in a wedding before where there is someone super stressed out and snippy in charge and that totally changes the energy, but Kristen could not have been kinder to everyone and it really set the tone for the day!
- Just overall, the wedding turned out perfectly. We got so many compliments on all of the little details and how much attention to detail went into the day and making the overall event as fun and enjoyable as possible not only for the guests, but for me and my husband too.
I'll miss working with Kristen so much, and will be highly encouraging my siblings and friends to work with her when it's time for their special days! -
![Amber]()
Amber C. Sent on 10/25/2022The BEST decision I made!!!
Other than marrying my now husband, Kristen was the best decision I made related to my wedding. I worked with Kristen over the last 9 months on my October 2022 wedding at Stanly Ranch in Napa. Despite it being a brand new resort, Kristen was up to the task. Throughout the planning process, she figured out every detail of this venue, helped me choose the best vendors and put together the most beautiful design that reflected my vision perfectly. While I hired her for month-of coordination, event design and florals, she felt like a full service planner. I was able to go to her with literally any question and she never made me feel like a burden. The other reviews mention this and I couldn't agree more -- she has a way of making you feel like her only bride. I am VERY type A, but Kristen managed everything and advocated for me so well that I was actually able to relax and enjoy the entire process. In the weeks leading up to the wedding, I was calm knowing I could trust her with everything. On the day of, Kristen was my comforter, my guide and my guru handling everything behind the scenes. Her positivity and calm demeanor was infectious! I will never forget seeing the reception space for the first time. She brought my dream to life and I will never get over it. Everything with the event went flawlessly and we were ahead of timeline all night. I could go on and on, but the point is that Kristen is the best of the best! I hope she is still doing this in 20 or 30 years so my future daughter can use her lol! Do not hesitate in hiring Kristen!! -
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![Robert]()
Robert P. Sent on 07/30/2022Truly just the BEST wedding planner!
It is pretty tough to summarize just how lucky we feel to have worked with Kristen and Sugar Rush Events for our wedding planning because there's just so much to rave about.
Throughout our entire wedding planning journey before the wedding, Kristen was always incredibly proactive in making sure we were on track and didn't feel nervous, had an incredible artistic eye in designing a spectacular layout and decor, and was always available when we had any questions. Kristen was so organized and had so many resources and templates for us to use to make sure we had everything set. She also made just the best vendor recommendations (photography, floral, DJ, etc.) - we basically went with all of them and could not be happier.
And then on the day of the wedding, Kristen (and her assistant, Sonja) were so instrumental in making everything come together without a hitch. There are so many moving pieces with a wedding (many of which I'm probably still unaware of), but Kristen made the process so easy and stress free for us. She worked directly with our team of vendors, coordinating everyone and making sure everyone was on the same page with the timeline. She also had such a positive energy that made the day so fun and relaxed for us. And we were blown away by how everything looked - down to every minute detail, Kristen had planned and executed the perfect wedding for us.
Ultimately, our wedding was better than we could've ever hoped - looking back, we really would not change a thing and we are so grateful that we had Kristen as our wedding planner. She is an incredible professional, and highly skilled wedding planner, and just such a positive, fun person to work with. We could not recommend her more, she is simply just the best. -
Elle Sent on 08/13/2022
Simply the best wedding planner!
Kristen is an absolute ROCKSTAR! Over the course of planning our wedding (which took the better part of 3 years thanks to Covid) she has become more than just a wedding planner to me, but someone I truly call a friend. She is the sweetest and most caring person and I found myself being able to talk to her about things beyond wedding details. Not to mention, she is absolutely spectacular at what she does.
We hired Kristen for Design Planning and Month/Day-of-Coordination for our wedding at Solage in Calistoga. We wanted someone who was not only familiar with our venue but easygoing and fun to work with. Kristen was perfect! She worked with me on design (tablescape, floral, etc.) and helped make our vision come true while always being mindful of what we were comfortable with.
When Covid struck, Kristen was a godsend and was there for us with support and guidance. She navigated us through two postponements and each time handled all of the logistics and worked with our entire vendor team to secure new dates and negotiate amended contracts. We didn't have to lift a single finger during that stressful period besides signing paperwork as Kristen did everything for us to ensure a smooth postponement process.
As a planner, Kristen has a special way of making you feel like you are her only and most special client. She is incredibly responsive with emails and every interaction I had with her was just so thoughtful. She never once made me feel silly for reaching out even with the smallest of questions. She is very detail-oriented, organized,
In the weeks leading up to the wedding, she helped me stay organized and executed changes effortlessly. When I was stressed dealing with last minute transportation logistics, she took it upon herself to take over the task and thanks to her many contacts in Napa Valley was able to secure the right post-wedding transortation for our guests.
Ironically, when I was first researching Day-of-Coordinators, I recall reading a review from one of Kristen's brides that mentioned Kristen was amazing during times of crisis and helped her wedding go smoothly despite raging wildfires that day. I remember thinking to myself if, god forbid, our wedding was threatened by NorCal wildfires (which at the time was the most realistic scary thing that could happen), I would definitely want a planner capable of handling a nightmare scenario.
Low and behold, Kristen didn't just "handle" our pandemic wedding planning, she crushed it.
Our June 2022 Solage wedding turned out absolutely beautiful! The day flowed seemlessly and Kristen and her assistant Sonja were so organized, helpful, and just all-around delightful to work with. I remember Sonja helping me stay calm right before I walked down the aisle because I was starting to feel so overwhelmed with joy I nearly bursted into tears. When my husband's shoes were starting to give him trouble, Kristen literally helped bandage him up! We've also had so many family members and other vendors tell us just how wonderful Kristen was to work with that day.
I am almost saddened to write this review because not only does it mean my wedding is over, but also because my time working with Kristen has come to an end.
If you don't read any of what I wrote above, just read this - hiring Kristen was by far the best decision we made for our wedding. From day 1 we were in good hands and while they say no one cares more about your wedding than you do, that cannot be said about Kristen. She cares as much about your special day as you do. -
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![Denise]()
Denise L. Sent on 04/11/2020Everything you need in a planner (and more)
Kristen is an absolute gem and was incredibly helpful, kind, and patient with us throughout the whole wedding process. We had so many friends tell us how smoothly the event was run and we couldn't agree more. She helped us with flower design, event/lighting design, as well as the overall coordination. Everything turned out beautifully, without a hitch, and beyond anything we could have imagined. She was really informative and came in with design ideas that matched our personal style and really helped maximize the space.
She was also so flexible working with us, coordinating last minute transportation adjustments and a mariachi band that was left to the last hour without missing a beat. She was always easily available when you have last minute questions.
My husband (!!) says, "she was killer." She really was! You will not regret going with Sugar Rush Events. Thank you, Kristen! -
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Sarah Sent on 02/21/2022
LOVED working with Sugar Rush!
We hired Kristen for our 2019 wedding at Viansa Sonoma Winery. Based on our needs, we went with a day/month-of planning package with event design. While we were only contracted for 3 scheduled meetings together, working with Kristen meant having a trusted professional to bounce ideas off of over email or phone during the planning process.
What we feel makes Kristen a fantastic wedding coordinator/planner is that she not only has a good eye for design and incorporating a couple's individual style into a wedding vision, but she is also incredibly organized, responsive, detail-oriented, trustworthy, thoughtful, and personable. Kristen never once made us feel silly or self-conscious about all the questions we had, and she was remarkably patient when we were indecisive and couldn't nail down the direction we wanted to go in. She was practical and gave great suggestions on which design details to commit to and leave behind if we felt like we were straying too far from our budget, and ultimately, we reached a design that we still swoon about. Prior to the wedding, she got in contact with every vendor and created detailed plans/timelines/layouts for our wedding day and venue to make sure everyone was on the same page. Having all the details/specifics on paper and transparently communicated with us and our vendors put us at complete ease!
What really made me come back and write a review over 2 years after our wedding is all the details and stories that have surfaced from friends and family to this day about everything Kristen and the Sugar Rush team were doing behind the scenes. The rehearsal was conducted so smoothly. We covered details like which way we should stand for the best light at the time of our ceremony, giving the BMs and GMs visual markers in the ceremony space so they would know where to walk and where to stand, touching base with each speaker and confirming whether they wanted a mic or a lapel, when they would get tapped to mic-up on the day of the wedding and who they should look for if they have questions, where the wedding party could leave their belongings during the ceremony and throughout the night - the list goes on and on! Things you wouldn't even think to consider, Kristen and her team already had covered. I learned Kristen and the Sugar Rush team were always available to grab and hold onto sunglasses and personal items for our Moms and wedding party and always made sure personal belongings made it back to the right person. When my husband accidentally spilled gatorade on his white dress shirt, Kristen was there with a Shout wipe to save the day. There were a few super minor hiccups, but Kristen and her team quickly remedied the situation and I never even heard about it until months later! We got more wind than we were expecting on our wedding day, and Kristen quickly pivoted some of our design elements to ensure things wouldn't be blowing over during the ceremony and cocktail hour. She had great instincts and judgment and was so on top of everything!
The Sugar Rush team was simultaneously so present, but so invisible throughout the night. I am so thankful to Kristen and her team for their services, both leading up to our wedding, and on the day of. For any couple on the fence about hiring a wedding coordinator/planner - DO IT! I would choose Kristen and Sugar Rush Events again without a question! -
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![Carrie]()
Carrie S. Sent on 01/20/2020Best Coordinator Ever! You'll regret not hiring her!
Kristen Jensen was the best choice to coordinate my daughter's ranch wedding. She made the planning
process so easy and always gave timely reminders. Her coordination of the wedding day was perfect and she and her staff were almost invisible. She is a true professional who knows how to listen to her client. We had a couple of wedding day issues which she resolved so quickly and effectively. It has been 6 months since the wedding and people are still talking about it!! Her recommended vendors were superb. I am a "do it yourself" person, hard working and organized but delegating this job to Kristen was one of the best decisions I have ever made. Worth every penny! -
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Dana Sent on 07/21/2018Hiring Kristen Jensen and her team at Sugar Rush Events was the single best decision I made in planning my recent wedding. My only regret is that I cannot plan more weddings with Kristen! She made the planning process seamless and the day of as care free as could be. I was the last of my bridesmaids to get married and every single one of them has commented at how amazing Kirsten was and how the planners/coordinators they used at their own weddings paled in comparison to Kristen. She is truly the best! If you are even considering whether or not to hire Kristen, let me make your decision easy- do it! And use her for as many services as your budget will allow.
If my fiance could describe me, he would say I am "type A+" and be the first to tell you that my single worst fault is not trusting others enough to help me. However, being that we are east coasters, I quickly realized that planning a destination wedding in California was going to be nearly impossible without the help of a planner, given my demanding job and being unfamiliar with the vendors out west. From the first phone call I had with Kristen, I knew I could rely on her and felt immediately at ease. My usual hesitation to "let go" melted away the closer and closer we got to the wedding. Kristen was delightfully bubbly, professional and on top of her game from the very start. She listened to my ideas and designed and delivered the wedding of my dreams. What I appreciated the most about Kristen, however, was that in listening to my ideas she remained pragmatic above all else. I have a tendency to think "more is more" and Kristen was honest when things I wanted were unnecessary or a waste of money. Kristen was always willing to help and sprung into action when the custom neon sign we ordered showed up broken (we got it fixed!). Kristen even helped me brain storm ideas for a welcome event even though we hadn't hired her to help with it. She is the absolute best and I can't thank her enough! -
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User2336999 Sent on 09/27/2015Kristen Jensen is phenomenal. We gave her a loose idea of the theme we wanted for our wedding and she turned it into something extraordinary. Kristen really understood our personalities and sentiments and worked with us to create a unified vision. From narrowing down our vast collection of images to tips on where to focus our energy, she was always there. One of the things we really appreciated about Kristen was how organized she is. She kept us on schedule and was flexible when our lives became busy. She was extremely attentive to our families and worked with them and Park Avenue to incorporate some of our families' culinary traditions. We also really appreciated how on the nose she was with our budget. She was always upfront about the costs of items but also did a great job of working in the elements that meant the most to us. On the day of our wedding, she and her team did a wonderful job of coordinating with our photographers and family members and was very
supportive when the nerves kicked in. Before and after the ceremony she and her team made sure the bridal party was taken care of and properly fed. It was a really nice touch that we were able to have samplings from the cocktail hour while we were being photographed. During and after the wedding we received numerous compliments from our guests who couldn't believe how beautiful and unique our wedding was. Many said that it was the best wedding they had ever been to! Kristen is an excellent coordinator and a wonderful spirit. It was a joy working with her and her team and she made our wedding day something we will never forget!
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User2242765 Sent on 07/26/2015Kristen was my month of planner for my June 6 wedding at Solage. She and her assistant Olivia were just fabulous. Kristen is easy to work with and makes what can be a stressful time, super fun. Although I hired her as my month of planner, she worked with me from the moment I hired her (approximately 12 months out). If I had questions or ideas I wanted to discuss, she was there, to offer advice, suggestions, etc. And as a bride planning a Napa wedding from Chicago, she was wonderful about setting up meetings when I was in town (rarely) or via Facetime/Skype/telephone (basically whatever works for you). I must say that where she shined the brightest for me was on the actual wedding day. She was the point person for the vendors and as far as I know, nothing went wrong on my wedding day... and that's how it should be. If something did, she took care of it and I will never know. Nearly all of my vendors mentioned to me how wonderful and easy to work with she was. My family noted how well she coordinated everything down to the last detail. What an amazing woman! I could not have executed the wedding of my dreams without her. Kristen and her staff are just a pleasure to work with and can make your dream wedding into reality. I am certain that Kristen and her staff are also incredible full service wedding planners, though we did not use this aspect of her services. However much assistance you want in planning the big day, go with Sugar Rush! Kristen and her team are simply the best. -
User2033464 Sent on 02/07/2015Kristen is an amazing person and made the process easy. The day of was seamless and beautiful.
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![Elizabeth]()
Elizabeth Sent on 08/02/2012Kristen Jensen is the best wedding coordinator. Ever. I cannot believe how seamless and enjoyable the planning of our wedding was. Kristen’s experience in the industry was evident from the first time we met with her. She listened to our ideas and the vision we had for the wedding, and truly made it come to life. We got married at a venue that did not have a lot of traditional wedding amenities, so it really took a lot coordination to get all of the vendors on the same page. She did this, while making our wedding look and feel exactly the way we wanted! Because she has so many contacts in the industry, she knew just who to recommend and where to get the best prices for rentals, etc. This knowledge was so valuable! Kristen has a great personality and works well with all types of people: the staff at the venue, the multiple vendors, friends and family members, and most importantly, the bride and groom. She is honest and straightforward, and will give you appropriate advice based on your budget. I was most impressed with the way she handled everything the day of our wedding. She handled everything that day. Looking back, I cannot imagine how stressed I would have been if she was not there. I was at the venue the entire day of the wedding, in the bridal suite getting ready with my bridesmaids. Kristen came early, and was onsite almost the entire day, too. I know there were a hundred different things going on, and I felt so relaxed having her there to deal with it all. It was so nice! When my groom and I saw how she had transformed our venue into the wedding of our dreams, we were both at a loss for words. It was incredible! She took all of our ideas, and made them better than we could have ever imagined. We got so many compliments on our wedding. I will never forget it! Thank you, Kristen! -
Karyn P. Sent on 09/12/2021
Best money spent on our wedding!
I can't put into words how absolutely amazing Kristen is!! We originally were required by our venue to hire a "day-of" coordinator, but decided to go with some of her additional planning services since we had no clue where to even start in the wedding planning process. BEST DECISION EVER. She took our vision and turned it into the most perfect day and everything went off without a hitch. She was able to focus us in on the things that mattered most to us and gave recommendations on where our money would be best spent. Every single guest had nothing but positive things to say about our wedding and we credit all of that to Kristen!
To add on to the stress of planning, we were COVID wedding couple. She kept us informed on what was going on in the industry, and was able to coordinate switching all of our vendors and even switched our venue!
Seriously, look no further when looking for a planner in CA wine country. Kristen and Sugar Rush Events are the best!! -
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