Margaritaville Resort Palm Springs Reviews

8 | Palm Springs, CA
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8 Reviews for Margaritaville Resort Palm Springs

Recommended by 88% of couples

4.4 out of 5.0
  • Quality of service 4.4
  • Professionalism 4.4
  • Flexibility 4.4
  • Value 4.3
  • Average response time 4.4

Awards

8
Order by:
  • D

    Dan W. · Married on 12/31/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The ideal wedding venue

    If you are searching for a Palm Springs wedding venue that captures the eclectic, glamorous, historic, old Hollywood vibes of the town, then the Riviera is your place! We simply cannot recommend the Riviera highly enough. Here are a few reasons why:

    1) Magical venue spaces: The public spaces on the Riviera's large campus were a big draw for us, and they still exceeded our expectations. We had all aspects of our wedding on site (ceremony, cocktail hour, reception) -- all of which were gorgeous and private. Our wedding was on New Year's Eve, and so we had our evening ceremony in a smaller ballroom with chandeliers overhead. However, if the weather's warmer, the outdoor Wexler Garden is a gorgeous ceremony site -- very similar to the much pricier Parker site down the road. We had our cocktail hour under the chandeliers of the ballroom entryway, but also considered holding it in one of the Riviera's two, very cool restaurants with outdoor patios near the pool with rattan lamps overhead.

    2) Ideal hotel for bringing people together: The majority of our wedding guests stayed at the Riviera, and it couldn't have been better. There are of course a million places to stay in the surrounding area, but there was something especially fun about having all our family and friends descend upon one place for the weekend. We scoured Palm Springs for hotel/rental options for our guests, and the Riviera was also the best value in the valley. Fun and affordable - win-win!

    3) The incredible staff: The most professional, organized, thoughtful, kind group imaginable. Darin Sturgill is the Riviera's wedding manager, and blew us away with his dedication, vision, and flexibility. Long story short, you want Darin involved in your wedding! The entire management staff was equally impressive — responsive, gracious, and accommodating throughout the entire process.

    4) The food was legitimately AWESOME: Seriously. And not just by wedding food standards. Our guests are still talking about how good the food was. From the passed apps all the way to late night sliders, the chef and the kitchen knocked it out of the park.

    Sent on 01/13/2020
  • K

    Kait H. · Married on 10/26/2019

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Couldn't have asked for a better venue!

    The Riviera was amazing. We fell in love with the hotel's vibe right away, and once we saw where the wedding would be, it was a done deal. Darin Sturgill, the Senior Catering Sales Manager, was our main contact throughout the process, and he was so great to work with. He was not only very responsive, but also kind, thoughtful, and really listened to what we were envisioning for our day. Our guests absolutely loved the hotel, the food at the reception was great, and we can't wait to go back for vacation!

    Sent on 11/07/2019
  • C

    Christina · Married on 06/02/2018

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Getting married in June in Palm Springs seems like a hot, crazy idea but we did it! The Rivera was the perfect place that we wanted and when we met Darin and saw the beautiful venue we knew! Not only is Darin highly responsive, he walked the venue with us giving us ideas and really helped us realize and see our vision. Darin is one amazing person as is everyone at this hotel. We received nothing but excellent service from the manager that we met one random weekend with our dog at the bar, to the exceptional chef and his food, to Tasha that helped manage our guest stays, to the wonderful buses, servers ans support folks during our reception, to Darin that helped the day go smoothly! Our suite was perfection and did I mention they are dog friendly?! We are so grateful they are so our dog could be part of our day! Truly magical venue with some of the nicest people you’ll ever met. I’m so happy we had our special day at this special historical hotel.

    Sent on 06/15/2018
  • A

    Adelle · Married on 11/14/2015

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    When I got engaged I had no idea the amount of stress that would follow from finding a wedding venue. However, all of that was put to rest when I met Darin at the Riviera resort. As an extremely organized professional myself, I was highly impressed that Darin seemed to be a step ahead of every item on the to-do list. He was beyond accommodating, making us feel like we were getting a personalized and truly special wedding, not just a cookie-cutter template wedding. Darin did everything above and beyond, from being extremely responsive to every tedious email I sent from personally making sure we ate enough food on the big day. He even helped to coordinate communications and special requests with the entire hotel, restaurants, and bars so that once we asked for something we knew it would be taken care of and we never had to worry about it again.

    Darin at the Riviera is a rare breed that is hard to come by in today's time. He truly went above and beyond every moment, every step of the way. The Riviera will now be a place that we look forward to visiting many times over so that we can relive the amazing celebrations that Darin helped us create.

    Sent on 12/08/2015
  • Jennifer

    Jennifer · Married on 10/19/2014

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    The Riviera Hotel was absolutely perfect for our Great Gatsby themed wedding. The entire property is absolutely stunning and made for some amazing photographs of my husband and I. The staff is extremely friendly and bent over backwards to make sure we had the best experience possible!

    Sent on 10/24/2014
  • G

    Grace · Married on 06/02/2012

    5.0
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      5.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    love this place, everything was beautiful and the catering for the wedding was great

    Sent on 06/19/2012
  • Dale-Ann

    Dale-Ann H. · Married on 11/02/2019

    4.8
    • Quality of service:
      5.0
    • Responsiveness:
      5.0
    • Value:
      4.0
    • Flexibility:
      5.0
    • Professionalism:
      5.0

    Planning has been great

    So far Darin has been a pleasure to work with. He is extremely friendly, experienced, and knowledgable when planning a wedding at the Riviera. We are about to have our tasting this week and have been very impressed with his attention to detail and kindness whenever we reach out to ask questions about our wedding in November. We feel comfortable and confident in the hands of Darin at the Riviera and cannot wait for the day of our event!

    Sent on 08/06/2019
  • M

    Meagan · Married on 05/24/2015

    0.4
    • Quality of service:
      0.5
    • Responsiveness:
      0.5
    • Value:
      0.5
    • Flexibility:
      0.5
    • Professionalism:
      0.5

    Hosted our wedding at the Riviera Memorial Day weekend...it was the only wedding that weekend, and it makes sense why. Management totally missed the mark on their service recovery. We had some issues come up during our event that we brought up to management. They were completely unresponsive to any of our phone calls, and their emails to us were condescending and arrogant. It is really a shame, it could've been a really easy fix and they chose to ignore it completely.
    I get the pleasure to book events all over the world for my job and have never dealt with such terrible customer service...especially to a bride. It's really unfortunate that such a special time and memory for us leaves such a bad taste in our mouths about our wedding venue.

    Sent on 07/26/2015